Hej Natalia! Tack f?r att du h?r av dig.
Kan du v?nligen ange vilka spel du fokuserade p? - slots, live casino, sportspel, etc.? - Jag spelar bara p? sport.
Klarade du verifieringen? - Ja, lyckades.
Samlade du dina vinster med eller utan en aktiv bonus? - Jag tog aldrig n?gon bonus.
Informerade casinot dig om vilket villkor som br?ts? - De sa till mig att mitt spelande i princip strider mot deras anv?ndarvillkor, vilket inte ens ?r logiskt f?r mig, och de st?ngde mitt konto. Jag spelade bara p? vilken vanlig match som helst som erbjuds live, det var inget ovanligt med vad jag gjorde ?verhuvudtaget. Detta m?ste stoppas av n?gon. Att l?ta casinon som vill lura hitta p? dessa falska anv?ndarvillkor bryta mot och stj?la ditt saldo ?r kriminellt.
Jag hoppas att vi kan hj?lpa dig att l?sa det h?r problemet s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar. -- Tack s? mycket f?r hj?lpen. Jag hoppas att vi ocks? kan l?sa det h?r. - R
Redigeringsnotering: Det ?r komiskt att Duck Dice ocks? behandlade min ursprungliga ins?ttning tillbaka till mig av n?gon anledning, men samtidigt p?st?r att jag br?t mot deras regler (vilket jag inte gjorde). Det ?r helt meningsl?st om du tror att jag fuskade f?r att behandla mitt v?ntande uttag p? 1-200 dollar. F?r att sedan v?nda och st?nga mitt konto och ta ?ver 1500 dollar, jag tror att det ?r en vanlig taktik de anv?nder, men jag t?nker inte g? d?rifr?n utan strid. Tack.
Hi Natalia!, Thanks for getting back to me.
Could you please advise which games you focused on - slots, live casino, sports betting, etc.? - I bet on sports only.
Did you pass the verification? - Yes successfully.
Did you accumulate your winnings with or without an active bonus? - I never took a bonus.
Did the casino inform you what term was breached? - They told me that my betting basically is against their terms of service which does not even make sense to me, and they closed my account, I was just betting on any normal match offered in live, there was nothing unusual about what I was doing whatsoever. This has to be stopped by someone ,, allowing casinos that want to scam to make up this fake terms of service break and steal your balance is criminal.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply. -- Thank you so much for helping I hope we can figure this out too. - R
Edit note: Its comical that duck dice also processed my original deposit back to me for some reason yet is also claiming that I broke their rules (which I did not). It makes no sense whatsoever if you think I cheated to process my pending withdraw for 1-2 hundred. Then to turn around and close my account and take over 1500$, I think this is a common tactic they mite use but im not going to go away without a fight. Thank you
Redigerad
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