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HemForumAllm?n diskussionNever share your password with a third party!

Never share your password with a third party! (sida 2)

1 ?r sedan av Daniel
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58 862 visningar 110 svar |
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Skriv inl?gg
1 ?r sedan

Hej

n?r jag ville ta ut pengar och bad mig skicka numret p? mitt bankkonto till mailadressen och jag gjorde det men ingen hj?lpte mig och skrev inte tillbaka heller

kan n?gon hj?lpa

Automatiskt ?versatt:
Javid10
1 ?r sedan

We surely will try to help you out. Please let me start with the name of the casino where you have experienced this. Could you provide it, please, along with some more information as well?

Are you able to log in to your account? When was the last time you spoke to support, please?


Romi
1 ?r sedan

Mitt namn i koto ?r Javid10


Jag har skrivit mejl f?r tre dagar sedan och bara sagt tack


hj?lper inte


Jag skrev ett mail idag som vanligt men tyv?rr inget svar

Automatiskt ?versatt:
Javid10
1 ?r sedan

Sorry for the misunderstanding. What I meant was the name of the casino where you play and experience the issue. Which casino is it, please? Does the situation remain the same?

8pt64ygmxh
12 m?nader sedan

Hi, could you please tell me in which casino you have this problem ?

As for the verification itself, we give casinos exactly 14 days to resolve it and if they fail to do so, I would recommend opening a complaint on this link. ??

Nevertheless, what reason does the casino give you for not verifying your documents ? Have any been accepted ? 

Please let me know.

11 m?nader sedan

bonus


Automatiskt ?versatt:
jekotigara9
11 m?nader sedan

If you are looking for a bonus, please visit our Bonuses and Promotions section on our forum.

11 m?nader sedan

I've never been asked and I believe that this casino.website guide is a lot of g

Help

11 m?nader sedan

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

11 m?nader sedan

I've never been asked and I believe that this casino.website guide is a lot of g

Help

11 m?nader sedan

You mean no one has ever asked you for your password ? That's good, at least you know the casino isn't dishonest. 

Also, I see you're writing help, do you need a hand with anything ? 

11 m?nader sedan

I found a nice game and ended up winning R21000,00 but cannot get my winnings out it is always an excuse. First I must use my credit card account for EFT, then my cheque account, then EFT has a technical issue and I must use electronic wallets, then I can’t use Bitcoin as I never used it to make the deposit. I’ve been trying for days but it has been rejected 21 times! Don’t play on this platform!!!

11 m?nader sedan

Hello, could you tell me what platform are we talking about where you are trying to withdraw money ? I believe it's not nice if your withdrawal has been rejected several times and there is always something different behind it even if you used an alternative. How long have you been trying to withdraw ? Is there anything that the casino has recommended to you to prevent your withdrawal from being rejected again ?

11 m?nader sedan

Hej, mycket bra, h?romdagen satte en familjemedlem och jag in pengar med deras kreditkort p? mitt mystake-konto, cirka 30 euro, vi tj?nade 480 euro och n?r det var dags att ta ut bad de mig att verifiera mitt kreditkort eftersom jag hade det inte fysiskt, s? jag skickade kontoutdraget. med alla ins?ttningar som gjordes med det kortet i kasinot. De svarade mig att de inte kunde verifiera det genom en skanner (eftersom min bank bara f?rs?g mig med dokumentet fysiskt) bad de mig att skicka ett kontoutdrag d?r alla gjorda ins?ttningar, jag skickade det som jag inte fick n?got svar p?. Till sist, n?r jag inte fick n?got svar, kontaktade jag banken f?r att se om det fanns n?got s?tt att f? kortutdraget i PDF och jag skickade det igen utan svar.

Automatiskt ?versatt:
dd7hxfpfp5
11 m?nader sedan

Hello there. May I first ask at which casino did you experience all this, please?

Also, what family member do you mean? Have you got some joint account with this person, perhaps? I am asking because usually it is not allowed to use another card except the one which is in your name. There might be some exceptions when it comes to joint accounts only.

When exactly did the verification process start, please?

11 m?nader sedan

Nice

dd7hxfpfp5
11 m?nader sedan

Hell9


memharmagaso110796
11 m?nader sedan

Nice

Daniel
11 m?nader sedan
11 m?nader sedan

It's bullshit..


This is what they ask for! When you try to get your winnings...


Hello Peter,


Thank you for playing with us!


We are contacting you regarding your latest withdrawal request. Please be informed it failed ad your card does not accept withdrawals. For this reason, you will need to request it again through Bank Transfer.

To complete the verification process, we still need the following documents:


ID: 

Always send us both sides of the document.

We accept:

? ID card

? Passport


Make sure it isn’t expired and that we can see the full text and all four corners of the document.

Please note that we need a photo in colour, we do not approve scanned documents.


Proof of Address: Make sure that the document is not older than 3 months with the date of issuing clearly stated and all four corners of the document are visible.

Documents we approve:

? Utility bill (gas, water or landline/broadband)

? Bank document (a statement or another letter sent to you)

? Government-issued document


Credit card: **6321 

Please submit a clear photograph of both the front and back of the credit card under your name. Ensure that only the first 6 and last 4 digits are visible, following the truncated format: 1234 56XX XXXX 6789 on the front, with the same coverage on the back. Do not obscure the expiry date or the CVC code (3 digits). Additionally, the card must bear a visible signature for validation purposes.


Bank account: 

We need a PDF file of bank statement XXXXXX from your online bank. We need and see full name, bank logo, IBAN and BIC / SWIFT. This can be found by logging in to its online bank.

Once requested again we will process your funds as soon as possible.

Don't hesitate to contact us if there is anything else we can do for you. We are happy to help you!


Have a good day! 


2050:3025181

kaizensweden
11 m?nader sedan

Hi, what casino are we talking about here ? I have read the whole post but I have a feeling that it is the normal documents that a player provides to the casino to verify themselves. What's wrong with that ? ??

Jaro
11 m?nader sedan

Neonvegas.com

I paid with card and they say on their website that they will transfer the money back to my account.. now they want me to send them so much information about my self and my credit card.. i will not!

I am going to contact the police

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