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Question about Gambling websites with Cura?ao license using incorrect Merchant Category code (sida 408)

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A little warning here for the CG Community: Casino Guru is an open platform where everyone is free to share their thoughts and opinions. We believe in free speech and try to be as non-restrictive as possible. That said, please remember: just because something is posted on the forum doesn’t mean Casino Guru agrees with it or endorses it in any way. We’re really happy to see players engaging in conversations, debating respectfully, and having fun doing so! That’s why we created this platform. However, we’ve noticed a growing trend – not just here, but across other platforms too – where some players, after losing money fairly in a casino, look for ways to get those funds back through their bank or payment provider, often by filing chargebacks or making false claims. We’d like to warn you: this behaviour is not only unfair – it’s also very risky! We’ve already seen and heard stories (here and elsewhere) of people who got into serious trouble trying to go down this route – including closed casino accounts across multiple platforms, closed bank accounts, debts, and even lawsuits (attempted fraud). Attempting fraud or misrepresenting the truth to a bank or provider is never a good idea and could have lasting consequences. So here’s our friendly appeal to all Casino Guru community members: Stand up against unfair and dishonest casinos. Use our Complaints Resolution Center if you need help – you don’t have to fight alone. But please don’t try to get back money you’ve fairly lost. It’s simply not worth the risk. Thanks for being part of our community – and have a great day!
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Gojira7346
5 m?nader sedan

Well see what happens ! what is the worst that can happen anyway !

AmyGee07
5 m?nader sedan

Hey is quick bit coinshop? They’ve contested a chargeback but when emailing coinshop they replied from quick bit weird. I wonder who bank will side with

5 m?nader sedan

Yes, quickbit is coinshop.

Write to [email protected] and let him know about his company's practices. Ask him to forward your refund too. He's in the board of directors but asks like he doesn't know anything about it all. You can also give him a call at +46 70 082 16 02 or +46 10 222 53 33 and speak with him directly, he told me he has no idea about anything like this happening but will look into it. Put a bit of pressure on him maybe.

Ask him to escalate this issue, since there's plenty of us facing the what his company allowed.

What did they say when they contested the chargeback?

5 m?nader sedan

How did the others deal with quickbit? What did they say when they contested the chargeback? Also what did you even write in the chargeback? I have 900€ with them.

Applesandpears93
5 m?nader sedan

Yes, coinshop is quickbit. They were already facing scrutiny a few years ago for gambling accusations to which they replied that "they are not in involved in anything like this, it's all a hoax, we re a legitimate business". You can find it all on the internet. We should report this company to Swedish authorities since they're already for way too long in business and they act all smart and rude.

5 m?nader sedan

Dealing with Revolut is a living nightmare. I received the second complaint outcome from them today which is basically a copy/paste of the first one and in one paragraph they say they will attempt to recover the funds even though the unregulated gambling payments I made go against their terms then in another paragraph that they won’t be doing anything! I’ve never dealt with such a bunch of liars.


Those of you whose banks supported them with chargebacks honestly don’t know how lucky you are.

?ndrad
nicolaevadrian750
5 m?nader sedan

Please can you kindly give me the links I can’t find it. Thank you

5 m?nader sedan

Hello everyone!

Please pay attention to the following advice:

- If you decide to file a chargeback with the bank, do not waste time sending dubious letters to the company. In rare cases, companies may return your money voluntarily, but most of the time, you will only lose precious time.

- Payments can be disputed within 540 days (you need to read the Visa and MasterCard rules carefully). Use your imagination. I will not explain the process on the forum (too many unwanted ears).

- With rare exceptions, banks are unlikely to approve a chargeback related to MCC code manipulation or illegal online casinos. You need to carefully review your bank statement and file disputes under the category of services/products not received (the statement will show what kind of services the company supposedly provides). Again, use your creativity.

- Visa processes chargebacks more favorably than MasterCard.

- You can submit a chargeback request to the bank stating that casino services were not received (use your imagination). However, the bank may reject the chargeback.

- If the bank accepts the chargeback and forwards it to Visa or MasterCard, and you receive a response from the company (either lies from the online casino or claims that you purchased courses or digital products), your task is to carefully analyze these documents. Look for errors—there will be some—and use your imagination. Then file for pre-arbitration with the bank. Time is very limited (check Visa and MasterCard rules).

IMPORTANTY

You must provide documents (evidence) proving that you are in the right. However, be aware that any mention of illegal casinos or fraudulent companies may result in the bank referring you to law enforcement. Fraud cases should be handled by the authorities.

P.S. When dealing with chargebacks, you need to play by the rules of illegal casinos—otherwise, your chances of recovering your money are slim.


I'm writing through an online translator, so there may be mistakes. :)




Gamblur
5 m?nader sedan

They have the same address. I think Mario Fiorini is the ceo for Santeda and has been accused of money laundering but apart from that there’s not much else to go on.. im in the same boat as you too

Gojira7346
5 m?nader sedan

MCC shows as 5816 - not sure what that even means tbh. Does that make any difference? Don't really care about codes right now, just need to sort a bank account before payday. Anyone know which banks might still take me on with CIFAS?

AmyGee07 raderade inl?gget.
AmyGee07
5 m?nader sedan

Thanks - I will definitely go to citizens advice tomorrow. At this point I'll do literally anything to sort this mess out. Need to get this bank situation fixed before anyone finds out.

AmyGee07
5 m?nader sedan

Does that help me?

Howdydowdy raderade inl?gget.
jameswatkinson
5 m?nader sedan

It does, it means you can argue with Wise that you've received no digital goods/games, it's then on the merchant to prove otherwise, which they can't as you've received nothing of the sort, if they go down the gambling route, then they're admitting to knowingly miscoding, which is transaction laundering.

Howdydowdy
5 m?nader sedan

Yes, I sent the casino a short email to refund me or I will just chargeback them.

Are you asking about the casino or the merchant? I wrote to the casino, I don't know if I can contact the merchant, but I presume they work together anyway.

Gojira7346
5 m?nader sedan

Tomorrow I will go to Citizens Advice, should I keep the version that I haven't received the digital goods, or should I say the truth that I have gambled and I am sorry?

5 m?nader sedan

If I tell my employer I have a new bank account and give them the sort code and account number of my friend's account, will they see that it's a different name?

AmyGee07 raderade inl?gget.
AmyGee07 raderade inl?gget.
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