Hej alla.
Har f?ljt denna tr?d den senaste veckan och tyckte att den var v?ldigt hj?lpsam. Uppskattar enormt alla som har delat med sig av sin historia/kunskap.
Min tvist ?r med GoldenBet som handlar under TERRVERS - jag ser att vissa m?nniskor har samma problem.
Jag har gjort mer ?n 90 transaktioner till dem under de senaste tv? veckorna och ?r f?r n?rvarande i en tvistprocess med min bank.
Processen rekommenderar att man till?ter 14 dagar f?r att kontakta handlaren, men eftersom det inte finns n?gon information om TERRVERS har jag bara omedelbart tagit upp en ?terbetalning av "varor som inte har tagits emot" (jag sa att jag inte kunde kontakta dem eftersom jag inte kunde hitta n?gon information om f?retaget) och idag 5 arbetsdagar senare ?terbetalas n?gra av ?terkraven f?r mig. Jag tog upp den omtvistade varukategorin som "Digitala varor".
Eftersom det finns m?nga transaktioner var jag tvungen att ta upp tvister i omg?ngar om 15 eftersom detta var alla bankappar som till?ts per ?rende. N?gra av dessa har krediterats p? mitt konto utan n?gra fr?gor fr?n banken - n?gra av dem ?r "tillf?lliga krediter om inte handlaren svarar med ytterligare detaljer" men de flesta av dem v?ntar jag fortfarande p? svar p?.
Jag hoppas att det h?r ?r b?rjan p? att jag ska f? tillbaka mina pengar och hoppas att alla andra ocks? lyckas - jag kunde inte hitta n?gon information om TERRVERS, jag mailade GoldenBet utan n?got riktigt svar men det ser lovande ut att min brittiska bank kommer att reda ut detta h?rifr?n.
Skulle r?da alla som har att g?ra med GoldenBet att g? igenom din bank d?r det ?r m?jligt.
Hi all.
Been following this thread the past week and found it extremely helpful. Greatly appreciate everyone who has shared their story/knowledge.
My dispute is with GoldenBet trading under TERRVERS - I see some people have the same issue.
I made 90+ transactions to them over the past 2 weeks and am currently in the dispute process with my bank.
The process advises allowing 14 days to contact the merchant but as there is no info of TERRVERS I just immediately raised a "goods not received" chargeback (I said I could not contact them as I could not find any info on the company) and today 5 working days later some of the chargebacks are being refunded for me. I raised the disputed goods category as "Digital Goods".
As there are many transactions I had to raise disputes in batches of 15 as this was all the bank app allowed per case. Some of these have been credited into my account with no questions asked by the bank - some of them are "temporary credits unless the merchant replies with further details" but the majority of them I am still waiting for a response on.
I hope this is the start of me recouping my funds and hope everyone else is successful too - for the record I could not find any info on TERRVERS, I emailed GoldenBet with no real response but it’s looking promising my UK bank will sort this out from here.
Would advise anyone dealing with GoldenBet to go through your bank where possible.
Automatiskt ?versatt: