Chase bank / Skinsmagnate resultat
- ?terbetalning till handlaren.
- 30 dagar senare bestred s?ljaren ?terkravet.
- Hej d?r,
Sknsmgnt har ifr?gasatt din tvist (Case Referens: ***, ***). Vi granskar nu deras svar och kommer att kontakta dig s? snart vi kan,
Tack,
Tvister Team
- 7 dagar senare:
Hej d?r,
Vi har h?rt tillbaka fr?n Sknsmgnt om dina omtvistade transaktioner (?rendereferenser: *** & ***).
De har tillhandah?llit bevis, som vi kommer att dela med dig inom kort. Dessa bevis inneb?r att vi inte kan ta ?rendet vidare eftersom det visar att varorna tillhandah?lls och aktiverades p? ditt konto. F?r tillf?llet finns det inget annat vi kan g?ra.
Jag har st?ngt dina ?renden men l?t mig veta om du beh?ver n?got mer.
Tack,
Tvister Team
– Jag bad Chase bank visa mig bevisen. Jagade banken i n?stan en m?nad. Varje g?ng sa de att de kommer att skicka mig beviset inom 48 timmar.
- I g?r kv?ll sa banken:
"(Mitt namn), N?r jag kollade h?r p? fallet, visar det h?r att s?ljaren har ifr?gasatt tvisten och den har eskalerats. Vi ber s?ljaren att tillhandah?lla bevis ang?ende detta fall ."
Chase bank / Skinsmagnate outcome
- Chargeback raised to the merchant.
- 30 days later merchant disputed the chargeback.
- Hi there,
Sknsmgnt has challenged your dispute (Case Reference: ***, ***). We are now reviewing their response and will be in touch with you as soon as we can,
Thank you,
Disputes Team
- 7 days later:
Hi there,
We've heard back from Sknsmgnt about your disputed transactions (Case References: *** & ***).
They have provided evidence, which we'll share with you shortly. This evidence means we cannot take the case further because it shows the goods were provided and activated in your account. At the moment, there's nothing else we can do.
I've closed your cases but please let me know if you need anything else.
Thank you,
Disputes Team
- I asked Chase bank to show me the evidence. Chased the bank for nearly one month. Each time they said they will send me the evidence within 48 hours.
- Last night the bank said:
"(My name), As I was checking here on the case, it shows here that the Merchant has challenge the dispute and it has been escalated. We are requesting the Merchant to provide evidences regarding this case."
Automatiskt ?versatt: