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God kv?ll,
Jag ?r fr?n Spanien, jag f?rs?ker ta ut mina pengar p? en vinst, s? jag har varit 4 m?nader och det ?r om?jligt. Jag f?rs?ker men de avvisar operationen. Kontakta den tekniska tj?nsten skicka dokumenten de fr?gade mig och ingenting. Har n?gon fr?n Spanien l?tit dig ta ut pengar? Jag beh?ver hj?lp eller hur man rapporterar dem.
Tack
Good evening,
I am from Spain I am trying to withdraw my funds in 1 win, so I have been 4 months and it is impossible. I try but they reject the operation. Contact the technical service send the documents they asked me and nothing. Has someone from Spain let you withdraw funds? I need help or how to report them.
Thanks
Buenas noches,
Soy de espa?a estoy intentado retirar mis fondos en 1 win, asi llevo 4 meses y es imposible. Lo intento pero me rechazan la operación. Contacte con el servicio técnico mande los documentos que me pidieron y nada. Alguien de Espa?a que le haya dejado retirar fondos? Necesito ayuda o como denunciarles.
Gracias
Jag ?r ledsen att du gjorde ett s? d?ligt val... Jag skulle inte tveka mycket att s?ga att efter 4 m?nader ?r din chans borta f?r gott. Detta kasino fungerar under curacao-licens, s? du kan b?rja d?r. Eller s? kan du skicka in ett klagom?l h?r: http://www.kpvfaw.com/complaints s? att de andra ?tminstone kan se vad du har varit med om.
Har du fortfarande kontakt med kasinot, tack?
I'm sorry you made such a poor choice... I would not much hesitate to say that after 4 months your chance is gone for good. This casino operates under curacao licence, so you may start there. Or you can submit a complaint here: http://www.kpvfaw.com/complaints so the others may see what you've been through, at least.
Are you still in touch with the casino, please?
Im inte op, men mitt klagom?l ?r liknande. Jag satte in 20 euro f?r 3 dagar sedan. Ins?ttning med betalkort, enklaste n?gonsin, supersnabb.
Jag tj?nade ganska mycket pengar med dessa 20 euro, men nu ?r det om?jligt att ta ut vinsterna. Webbplatsen l?ter mig ta ut pengarna genom att v?lja mellan 3 metoder. Kort, krypto eller "Perfect Money".
Varje kortf?rs?k avvisas kort efter, utan n?gon som helst motivering. Kryptopl?nb?cker verkar inte fungera lika bra, s? jag f?rs?ker nu anv?nda perfekta pengar. Jag l?ste ett klagom?l om 1win h?r och h?nvisade till den perfekta pengabanken, det slutade med att han betalade ungef?r 120 euro i provision.
Pratade med supporten flera g?nger, de ?r v?rdel?sa, om det faktiskt finns n?got st?d och inte n?gra automatiska botsvar. De sa om det hela var "forts?tt f?rs?ka, ?ndra metod". Uttag tar upp till 48 timmar bla bla bla. Grymt st?d verkligen.
Jag har redan skickat in ett klagom?l, l?mnar bara det h?r inl?gget h?r s? att folk vet vad de ger sig in p?.
Om jag n?gonsin f?r ta ut mina vinster, kommer att ?terkomma till det h?r inl?gget och ge en uppdatering om min situation, men det f?r?ndrar inte den skumma upplevelsen jag hade med detta casino.
Im not op, but my complaint is similar. I deposited 20 euros 3 days ago. Deposited with debit card, easiest thing ever, super fast.
I made quite a lot of money with those 20 euros, but now withdrawing the winnings is impossible. The website allows me to withdraw the money choosing from 3 methods. Card, crypto or "Perfect Money".
Every card attempt is rejected shortly after, no justification whatsoever. Crypto wallets don't seem to work as well, so I am now trying to use perfect money. I read a complaint about 1win on here referring the perfect money bank, he ended up paying like 120 euros in commission.
Talked to support multiple times, they are useless, if there is actually any support and not some automatic bot responses. Their say on this whole thing was "keep trying, change method". Withdraws take up to 48 hours bla bla bla. Awful support really.
I have submited a complaint already, just leaving this post here so people know what they are getting themselves into.
If i ever get to withdraw my winnings, will come back to this post and give an update on my situation, but doesn't change the shady experience I had with this casino.
Hej, tack f?r f?rklaringen och delning. Det hela ger en d?lig bild. V?rt team kommer dock att unders?ka ytterligare. F?rhoppningsvis kommer casinot att samarbeta, det ?r alltid en avg?rande del av eventuella klagom?l.
Hello, thank you for the explanation and sharing. It all makes a bad picture. Our team will investigate further, however. Hopefully, the casino will cooperate, it's always a crucial part of any complaints.
Hej, jag kan ber?tta att 1 vinst ?r en av de mest bedragare i v?rlden just nu, jag ska f?rklara p? kort sikt vad som h?nde, n?r jag spelade kom jag till 100k, jag laddade mycket pengar och jag hade tur tillr?ckligt f?r att komma fram till 100k, problemet ?r att d?rifr?n kunde jag inte l?ngre ladda ner pengarna, en nervositet hos operat?rerna som hela tiden sa till mig f?rs?k igen, f?rs?k igen, f?rs?k igen, men ingenting, nu har jag n?tt den h?gsta summan besvikelse och f?rtvivlan, s? jag best?mmer mig f?r att spela dem igen, och jag kommer till 500k, en siffra som aldrig n?tts f?rr?n nu, det verkliga problemet ?r att redan genom att inte g?ra ett uttag sa jag, fan nu, hur fan g?r jag? , och nej mina herrar, efter 2 dagars v?ntan p? kontakt med mera st?nger de mitt konto, ni kan inte f?rest?lla er hur m?nga e-postmeddelanden, och hur m?nga g?nger jag var tvungen att skriva till sajten, jag gr?t och trodde att alla dessa pengar vann, och inte f?r att kunna ta ut dem, men speciellt n?r de st?ngde mitt konto, d?rifr?n f?ll v?rlden ?ver mig, jag f?rs?kte p? alla s?tt i v?rlden, men ingenting f?r mig ett mail med skrivet, vi kollade ditt konto, och d?r ?r det en ?vertr?delse eller n?got olagligt, jag ville verkligen ?ta dem, jag skickade mina dokument, med ansikte ocks?, alla kreditkort som jag fyller p? mitt konto, och de s?ger till mig att jag spelar olagligt, jag visste att jag borde f?r att fylla p? en massa pengar d?r och sedan komma fram till ett mycket stort saldo, spelade jag, och jag spelar det fortfarande p? italienska sajter, och kom sedan fram till att jag skickade ett nytt e-postmeddelande med en enorm besvikelse, f?r att tro att jag k?nde riktigt d?ligt, alla pengar vann lagligt, f?rsvann p? 2 dagar, blev verkligen galna och f?rsta g?ngen detta h?nder i 10 ?rs spel, de andra sajterna har aldrig haft n?gra problem, jag ber dig att vara f?rsiktig och aldrig h?nda jag hoppas det i min situation, l?mnad utan en jag har ett gnutta hopp, jag har bara ett sista mail att skicka och se om jag kan ?terst?lla det
Hi, I can tell you that 1 win is one of the most scammers in the world right now, I'll explain in the short term what happened, playing I got to 100k, I was loading a lot of money, and I was lucky enough to arrive at 100k, the problem is that from there I was no longer able to download the money, a nervousness with the operators who kept telling me try again, try again, try again, but nothing, now I have reached the most total disappointment and despair, so I decide to play them again , and I get to 500k, a figure never reached until now, the real problem is that already by not making withdraw I said, fuck me now how the hell do I do? , and no gentlemen, after 2 days waiting for contact and more, they close my account, you can not imagine how many emails, and how many times I had to write to the site, I was crying, thinking all that money won, and not to be able to withdraw them, but especially when they closed my account, from there the world fell on me, I tried in all the ways in the world, but nothing gets me an email with written, we checked your account, and there is it was a violation or something illegal, I really wanted to eat them, I sent my documents, with face also, all the credit cards that I top up my account, and they tell me that I play illegally, I knew I shouldn't top up a lot of money there and then arriving at a very large balance, I played, and I still play it at Italian sites, and then arrived at the conclusion I sent another email with a huge disappointment, to think that I was feeling really bad, all that money won legally, disappeared in 2 days, truly gone mad, and the first time this happens in 10 years of play, the other sites never had any problems, I ask you to be careful and never happen I hope so in my situation, left without a I have a shred of hope, I only have one last email to send and see if I can recover it
Salve, posso dirvi che 1 win e uno dei siti in questo momento più truffatori del mondo, Vi spiego a breve termine quello che è sucesso, giocando sono arrivato ad arrivare a 100k , io stavo caricando tanti soldi, e ho avuto una fortuna ad arrivare a 100k, il problema è che da lì non riuscivo più a scaricare i soldi, un nervosismo con gli operatori che continuavano a dirmi riprova, riprova, riprova, ma niente, arrivato ormai alla delusione e sconforto più totale, decido quindi di giocarli di nuovo, e arrivo a 500k, una cifra mai raggiunta fino ad adesso, il vero problema sta che già non facendo prelevare avevo detto, cazzo io adesso come cavolo faccio? , e niente signori, dopo 2 giorni che aspetto contatto e altro, mi chiudono l’account, non potete immaginare quante email, e quante volte ho dovuto scrivere al sito, mi stava venendo da piangere, a pensare tutti quei soldi vinti, e non poterlo prelevarli, ma sopratutto quando mi hanno chiuso il mio account, da li mi è cascato il mondo addosso, ho provato in tutte le maniere del mondo, ma niente mi arriva un email con scritto, abbiamo controllato il tuo account, e c’è stata un violamento o qualcosa di illegale, io veramente li volevo magiare, ho mandato documenti miei, con faccia anche, tutte le carte di credito che ho ricaricato il conto, e loro mi dicono che io gioco illegalmente, io lo sapevo che non ci dovevo ricaricare tanti soldi li e poi arrivando ad un saldo grandissimo, ho giocato, e ci gioco ancora ai siti italiani, e quindi arrivati alla conclusione ho mandato un altra email con una delusione grandissima, a pensare che mi stavo sentendo veramente male, tutti quei soldi vinti legalmente, scomparsi in 2 giorni, veramente arrivati alla follia, e la prima volta che succede in 10 anni di gioco, gli altri siti mai avuto problemi, vi chiedo di fare attenzione e di non capitare mai lo spero nella mia situazione, rimasto senza un briciolo di speranza, ho solo un ultima email da mandare e vedere se possible recuperarlo
Hej alla, jag har f?rs?kt ta ut fr?n 1win sedan 8 mars, jag laddade 300 euro med ett krediterat visum direkt jag kom till 2100 och f?rs?kte f?rtv?tta dem med samma kort men de ?terv?nde till mitt konto och operationen avbr?ts sedan f?rs?kte jag med kryptokonto 3 uttag p? 700, bara 1 lyckades de andra tv? avbr?ts igen och saldot ?tergick till kontot, nu har jag n?tt 12 tusen p? kontot jag har f?rs?kt ta ut p? alla m?jliga s?tt jag har mer ?n 10 uttag v?ntande (eftersom det finns ett tak f?r uttagstransaktion) nu avbryter de dem inte ens l?ngre, riktigt l?jlig livechatt alltid samma svar, via e-post svarade de till mig i b?rjan och sa till mig att vara s?ker p? att allt var l?st att kontot inte hade n?gra problem nu svarar de inte ens p? mejl l?ngre, var f?rsiktig, jag uppdaterar om det blir n?gra implikationer
Hello everyone, I have been trying to withdraw from 1win since 8 March, I loaded 300 euros with a credited visa immediately I got to 2100 and tried to pre-wash them with the same card but they returned to my account and the operation was canceled then I tried with crypto account 3 withdrawals of 700, only 1 was successful the other two canceled again and the balance returned to the account, now I have reached 12 thousand on the account I have tried to withdraw in all possible ways I have more than 10 withdrawals pending (since there is a ceiling for withdrawal transaction) now they don't even cancel them anymore, really ridiculous live chat always the same answers, by email they replied to me at the beginning telling me to rest assured that everything was resolved that the account had no problem now they don't even reply to emails anymore, be careful, I'll update if there are any implications
Ciao a tutti e' dal 8 marzo che sto provando a prelevare su 1win , ho caricato 300 euro con visa accreditati subito sono arrivato a 2100 e ho provato a prelavarli con la medesima carta ma mi ritornavano sul conto e si annullava operazione allora ho provato con conto crypto 3 prelievi da 700, solo 1 e'andato a buon fine gli altri due di nuovo annullati e il saldo rimesso sul conto, ora sono arrivato a 12mila sul conto ho provato a prelevare in tutti modi possibili ho piu di 10 prelievi in sospeso (dato che ce' un massimale per transazione prelievo) ora non me li annullano neanche piu ' , chat live ridicola veramente sempre le stesse risposte, via email mi rispondevano al inizio dicendomi di star tranquillo che tutto si risolveva che il conto non aveva nessun problema ora non mi rispondono neanche piu alle email state attenti , aggiornero' se ci saranno risvolti
Hall?,
Jag kollade nyligen inl?mnade klagom?l och bara f?r att f? reda p? att det f?r n?rvarande finns 9 ?ppna ?renden. De flesta som g?ller betalning ?r jag r?dd.
Generellt sett, om en spelare lyckas vinna en enorm summa, inneb?r det en djupare, mer tidskr?vande verifieringsprocess, plus ytterligare s?kerhetskontroller. P? grund av dessa kontroller kan spelarens konto sp?rras.
S?vitt jag f?rst?r har du redan klarat denna verifiering och gjort 10 uttag p? grund av gr?nserna - nu i v?ntande status?
Kasinot slutade pl?tsligt svara. Har jag r?tt?
Hello,
I checked recently submitted complaints and only to find out that there are currently 9 open cases. Most of those concerning payment, I'm afraid.
Generally speaking, if a player manages to win a huge sum, it means a deeper, more time-consuming verification process, plus additional security checks. Due to these checks, the player's account may be blocked.
As far as I understand, you already passed this verification and placed 10 withdrawals due to the limits - now in pending status?
The casino suddenly stopped responding. Am I correct?
hej, casinot svarar mig bara i livechatt men alltid med de vanliga svaren till kontakt via e-post att de inte kan veta dessa saker, de har inte svarat via e-post p? 3 dagar. Uttagen avbr?ts tidigare och pengarna ?terf?rdes till kontot nu f?rblir uttagen ist?llet i v?ntande l?ge Jag har 10 uttag p? 700 euro i v?ntande tillst?nd ett av 1000 i v?ntande l?ge och 4000 p? kontot f?r tillf?llet. Jag kunde bara g?ra ett uttag p? 700 euro den 8 mars d?rifr?n allt detta h?nde mig. Vi hoppas att allt kommer att l?sas ocks? eftersom denna sida ocks? annonseras av streamers
hello, the casino only replies to me in live chat but always with the usual replies to contact via email that they cannot know these things, they have not replied via email for 3 days. The withdrawals were previously canceled and the money returned to the account now the withdrawals instead remain in a pending state I have 10 withdrawals of 700 euros in pending state one of 1000 in pending state and 4000 on the account at the moment. I was only able to make a withdrawal of 700 euros on 8 March from there all this happened to me. We hope everything will be resolved also because this site is also being advertised by streamers
ciao, il casino mi risponde solo in chat live ma sempre con le solite risposte di contattare via email che loro non possono sapere queste cose , via email non rispondono piu' da 3 giorni . I prelievi prima venivano cancellati e ritornavano i soldi sul conto ora i prelievi invece rimangono in stato di attesa ho 10 prelievi da 700 euro in stato di attesa uno da 1000 in stato di attesa e 4000 sul conto al momento . sono riuscito solo a fare un prelievo da 700 euro in dato 8 marzo da li mi e' successo tutto questo. Speriamo si risolva tutto anche perche questo sito lo stanno pubblicizzando anche streamer
Hej alexx28,
I den h?r situationen skulle jag s?ga att de kanske jobbar p? det om alla dessa uttag v?ntar nu. Det ?r en hel summa totalt, s? det kan ta l?ngre tid att forts?tta. Om du k?nner att n?got ?r fel, skicka g?rna in ett klagom?l.
Vad tycker du om det?
Hello alexx28,
In this situation, I would say that they may be working on it if all of those withdrawals are pending now. It's quite an amount in total, so it may take more time to proceed. If you feel that something is wrong., feel free to submit a complaint.
What do you think about it?
Hej Radka,
Jag ska f?rs?ka v?nta ytterligare 7 dagar i hopp om att det tar l?ngre tid, annars kommer jag att l?mna in ett klagom?l senare
Hi Radka,
I will try to wait another 7 days hoping it will take longer, otherwise I will file a complaint later
Ciao Radka ,
Provero' attendere ancora 7 giorni sperando che ci voglia piu' tempo ,se no dopo presentero' reclamo
Hej alexx28,
ok - l?ter rimligt.
Om n?got h?nder, l?t oss veta, sn?lla. ??
Hi alexx28,
ok - sounds reasonable.
In case something happens let us know, please. ??
1 vinst usel sida Jag har f?rs?kt f? tillbaka pengar i mer ?n 10 dagar de tar inte ut inte rekommenderas aldrig spela
1 win lousy site I have been trying to recover money for more than 10 days they do not withdraw not recommended never play
1 win sito schifoso sono più di 10 giorni che cerco di recuperare dei soldi non fanno prelevare sconsigliato non giocare mai
Jag ?r placerad i samma situation som du, kunde du dra tillbaka dem?
I am placed in the same situation as you, were you able to withdraw them?
Io sono messo nella tua stessa situazione sei riuscito a ritirarli?
nej ?nnu ingenting de upprepar alltid samma saker i chatlive och via mail svarar de inte skit
no yet nothing they always repeat the same things in chatlive and via email they do not answer shit
no ancora niente ripetono sempre le stesse cose in chatlive e via email non rispondono uno schifo
Hall?,
vad sa kasinot till dig om f?rseningen, tack?
Har du kontakt med deras support just nu?
Hello,
what did the casino tell you about the delay, please?
Are you in contact with their support, at the moment?
nej ?nnu ingenting de upprepar alltid samma saker i chatlive och via mail svarar de inte skit
no yet nothing they always repeat the same things in chatlive and via email they do not answer shit
no ancora niente ripetono sempre le stesse cose in chatlive e via email non rispondono uno schifo
tack, ni var de enda som f?rs?kte hj?lpa mig, l?t oss se vad de s?ger och om de kommer f?r att prata.
thanks you were the only ones to try to help me let's see what they say and if they come to talk.
grazie siete stati gli unici a provare ad aiutarmi vediamo che dicono e se vengono a parlare.
Hej f?r 5 dagar sedan satte jag 700 euro p? 1win f?r att g? upp till 1300 sedan ta ut Jag fick mitt uttag, sedan satte jag om 1600 och jag gick upp till 5000 euro eftersom jag inte l?ngre kan ta ut mina pengar, de v?grade uttag s? jag b?rjade igen och nu v?ntar den utan att flytta, livechatten svarar mig alltid f?r att kontakta 1win via e-post men de svarar mig inte via e-post och den ?r fortfarande v?ntande sedan 72 timmar snart, finns det en l?sning?
Hello 5 days ago I put 700 euro on 1win to go up to 1300 then withdraw I received my withdrawal, then I redeposited 1600 and I went up to 5000 euro since I can no longer withdraw my money, they refused withdrawals so I started again and now it's pending without moving, the live chat always answers me to contact 1win by email but they don't answer me by email and it's still pending since 72 hours soon, is there a solution?
Hall?,
varf?r tror du att du inte l?ngre kan ta ut dina pengar, tack?
Har casinot gett dig n?gon f?rklaring?
Om du tycker att n?got ?r fel kan du l?mna in ett klagom?l h?r .
Hello,
why do you think you can no longer withdraw your money, please?
Did the casino provide you with any explanation?
If you think anything is wrong, you can submit a complaint here.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
En plattform skapad f?r att visa upp alla v?ra ?tg?rder som syftar till att f?rverkliga visionen om en s?krare och mer transparent spelindustri online.
Ett ambiti?st projekt vars m?l ?r att hylla de b?sta och mest ansvarsfulla f?retagen inom iGaming och ge dem det erk?nnande de f?rtj?nar.
www.kpvfaw.com ?r en oberoende k?lla till information om onlinecasinon och onlinecasinospel, som inte kontrolleras av n?gon speloperat?r eller n?gra andra institutioner. Alla v?ra recensioner och guider skapas med st?rsta objektivitet och ?rlighet, efter b?sta k?nnedom och bed?mning av medlemmarna i v?rt oberoende expertteam. De ?r emellertid endast avsedda som informationsunderlag och ska varken tolkas som, eller anses vara, r?dgivning i juridisk mening. Du ska alltid sj?lv s?kerst?lla att du uppfyller alla r?ttsliga skyldigheter innan du spelar p? ett utvalt casino.
Kontrollera din inkorg och klicka p? l?nken vi har skickat till:
[email protected]
L?nken ?r giltig i 72 timmar.
Kontrollera mappen f?r "Skr?ppost" eller "Kampanjer" eller klicka p? knappen nedan.
Bekr?ftelsemeddelandet har skickats igen.
Kontrollera din inkorg och klicka p? l?nken vi har skickat till: [email protected]
L?nken ?r giltig i 72 timmar.
Kontrollera mappen f?r "Skr?ppost" eller "Kampanjer" eller klicka p? knappen nedan.
Bekr?ftelsemeddelandet har skickats igen.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.