2 ?r sedan
Om du vill diskutera n?got relaterat till CampoBet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
CampoBet Casino – generell diskussion
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Head of Community & Social Media
2 ?r sedan
de verifierar inte kontot och betalar inte
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Therefore you submitted the complaint which allows us to go through the process and help you out if possible.
Just please, mind my question in this thread. I guess we could use an explanation regarding your CampoBet-related problem.
2 ?r sedan
?ntligen verifierades mitt konto och detta h?nde efter att ha lagt upp ett klagom?l h?r p? sajten.
men jag v?ntar fortfarande p? att f?
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hi.
It's better than nothing ??. No, seriously - passing the KYC is the most important part, without it, you would never have a chance to withdraw. Let me know how it continues!??
2 ?r sedan
Jag f?rst?r inte varf?r det ?r s? sv?rt, och det verkar mer som att de anv?nder det som en urs?kt f?r att inte betala eftersom de kan beg?ra verifiering innan kunden g?r den f?rsta ins?ttningen, det skulle vara r?ttvist att bara kunna g?ra en ins?ttning om du kan att dra tillbaka.
v?l jag var verifierad och hittills har jag inte f?tt
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
You can always ask the casino to verify you before the first deposit is made. It's not standard because many players don't want to be delayed from the play, and it also brings additional occupation to the casino. By verifying the winners only, they save time.
What is the last update you got from the casino, please?
2 ?r sedan
20 dagar och de verifierar inte kontot och behandlar inte uttaget, och de svarar knappt p? mejl!
Endast automatiska svar, chatten ?r v?rdel?s!
Automatiskt ?versatt:
2 ?r sedan
vi ?r i samma b?t v?nf?retaget LIXO!
Automatiskt ?versatt:
2 ?r sedan
Jag lyckades ta emot det men det var inte l?tt, jag f?resl?r att du ?ppnar ett klagom?l h?r p? sajten
Automatiskt ?versatt:
1 ?r sedan
Jag gjorde en normal ins?ttning p? plattformen, och som jag beg?rde skickade jag identifieringsdokumenten, tidsfristen de satt f?r att g?ra detta har passerat och mitt konto kan fortfarande inte g?ra ett uttag, jag beh?ver br?dskande ?tg?rder! Eftersom det inte ?r m?jligt att det i mitten av 2023 finns kasinon med ett s?dant rykte som praktiskt taget skadar sina kunder, verkar det som att deras avsikt ?r att beh?lla varenda pengar du har, e-post och livechatt ?r v?rdel?sa, jag hoppas att n?gon kommer att g?ra n?got f?r mig
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Hi, so how long does the account verification process take ? When did the casino give a deadline ? Sometimes this process can take longer as casinos consider it very important. Of course, I understand that if you were given a deadline, you would expect this process to be successfully resolved and you can deal with your approval of your withdrawal.
However, I also see that you have already managed to file a complaint with us and so we will continue to wait to see how your case develops. Of course, I would recommend you to cooperate with the casino and send further documents if necessary and if you are contacted. This will probably be the easiest way to verify your account. Also, as part of complaints, I have noticed that other players have had similar problems where the casino has tried to resolve the situation. As an example I can mention this case: http://www.kpvfaw.com/campobet-casino-se-the-player-struggles-to-verify
but there are others, so if you're interested, you can check them out here: http://www.kpvfaw.com/complaints
If anything changes and you receive any new information as part of the account verification process, you can update us on the forum and also add more information to Veronika's complaint.
I hope that your situation will be resolved as soon as possible and there will be no further problems. ??
1 ?r sedan
Hi, i opened a complaint here too already
but they keep making excuses since 2 weeks and not paying out my amount
they saying its a payment provider glitch and always telling me to request it again
1 ?r sedan
Hello. Sorry to hear about your issue with this casino. You have done the right thing to submit a complaint. Unfortunately, due to the fact, that the full14 days from the day you have requested the withdrawal, has not passed quite yet, our complaint team couldn't start working on it. Tomorrow is another day, though, right? And if you still haven't received the money, our team will investigate and do everything for this issue to be solved. Have you got, by any chance, an update from the casino? Let us know please.
?ndrad
1 ?r sedan
Hi Romi,
thank you for reaching out
The timeframe will be passed this afternoon,
There are no updates from Campobet they keep finding excuses every time the withdrawal fail.
Nobody answers email and on chat there is no really help.
1 ?r sedan
Hi. Yes, you are right. Our complaint team will start to investigate as soon as your case will be on their "to do" list, let's say. So ?? for the best result and please do not forget to inform us if you have any updates ??.
?ndrad
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1 ?r sedan
Hi Romi,
My complaint passed 14 days but still no input from campobet into my complaint here can this be taken further and also campobet to involve?
?ndrad
1 ?r sedan
Hello there. I can see in your complaint that it was resolved. So as you can see, luckily it was just a little delay and in the end everything worked fine, don't you think so? I am very glad you have received your money. Very positive news indeed ??. If you like to write about your experience, please do so by following this link ??. Maybe you will help some other player by doing so. Let us know how did you go. ??
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