11 m?nader sedan
Om du vill diskutera n?got relaterat till Casinostars – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Casinostars – generell diskussion
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Head of Community & Social Media
11 m?nader sedan
Jag kom in idag, jag tog ut 700 men de har fortfarande inte autentiserats.
Det ?r n?got fel p? deras plattform och den laddar inte upp dokumenten, jag skickade dem via e-post och jag v?ntar fortfarande p? identifiering och uttag tillsammans, jag hoppas att allt g?r bra.
Automatiskt ?versatt:
11 m?nader sedan
Hi, thanks for the info. Apparently you will have to go through verification first and wait to see if the documents are approved or what the casino actually writes you off.
If anything changes, be sure to let me know.
11 m?nader sedan
Legitimation beh?vdes f?rmodligen inte, pengarna kom in i morse.
Jag ?r v?ldigt n?jd s? h?r l?ngt
Jag hoppas att han forts?tter att spela s? h?r.
Automatiskt ?versatt:
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11 m?nader sedan
That's great news. I see that verification was not necessary and you will probably have to do it later or with a larger withdrawal.
I also hope you will do well and win as much as possible.
One more question, which payment method did you use ? ??
10 m?nader sedan
Except the first day I won 700 euros when I started playing every day all the games are under control and never take a money back.
Today i make a deposit of 30 Euros my money left my account but there s no moneys inside casinostar account.
My experience finally wasn't good enough
10 m?nader sedan
Have you contacted the casino to help you resolve this situation ? I know that this happens to players from time to time and it is quite a difficult situation. However, if you have a receipt that you sent money to the casino and it left your account okay, they should deal with this with you. I know sometimes it can take a while to get there but they should be able to help you somehow.
Will you try and let me know what they tell you ?
10 m?nader sedan
Det har g?tt 24 timmar och min ins?ttning behandlas fortfarande, s?ger de.
Samtidigt s?ger banken att ins?ttningarna g?r till en bokhandel.
F?rest?ll dig nu vad som h?nder.
Jag l?mnade in ett klagom?l och v?ntar p? att se framstegen.
Jag ?r v?ldigt arg p? just detta casino och av spelsk?l eftersom de gav mig pengar f?rsta dagen och sedan ruinerade de mig, allt jag f?rs?kte misslyckades.
Och n?r jag p? n?got s?tt lugnat ner mig gjorde de det h?r mot mig, utan att ber?tta detaljerna f?r mig.
?ndrad
Automatiskt ?versatt:
10 m?nader sedan
Sometimes when I deposited in the casino, I got a message when I deposited with my card that the payment can be credited within a few days. Most of the time it took a while to process, but I've also waited three days. But that only happened once. I was also uneasy but it was solved because I also sent proof that I sent them the money. So I believe that it won't take long for you to get everything sorted out. If not you have a complaint and we will try to help.
10 m?nader sedan
Det ?r bara det att n?r man hela tiden ?r vilse och det h?nder s? blir man mer irriterad.
?ven att ins?ttningarna g?r till en bokhandel i Rum?nien gjorde mig misst?nksam.
Det var vad banken sa till mig.
Han fr?gade om jag best?llt n?gra b?cker.
Automatiskt ?versatt:
10 m?nader sedan
I am really sorry that you experienced this kind of issue and hope that it'll be solved shortly.
I believe that this casino uses a third-party payment provider, and that is why they see that the deposit goes to some bookstore in the bank statement. It is pretty common nowadays for online casinos to work this way.
Please keep us updated on how it goes, and I will keep my fingers crossed for you to be able to get it solved.??
10 m?nader sedan
Problemet forts?tter och medan jag skickade dem en kopia fr?n banken ber de bara om dokument som jag inte f?rst?r.
M?nniskor ?r oacceptabla.
De har s?rat mig f?r sitt eget misstag och de l?ser det inte. Under tiden m?ste de blockera mig i alla deras matcher. Efter f?rsta vinsten, d?r jag satte K bara jag f?rlorar. Turen slutade pl?tsligt att fungera och det finns bara skrotet. Jag k?nner mig dum att ?ven om jag anser mig vara smart p? grund av spelande litar jag p? s?dana bedragare
Automatiskt ?versatt:
10 m?nader sedan
What exactly is it that you don't understand? Maybe we could be of any help here.
Also, could you be more specific what you mean by what you're saying about blocking the games for you? I truly don't think it is possible to do something like that. Just keep in mind that it is pure luck; sometimes we win and sometimes we don't.???♀?
Anyway, I will keep my fingers crossed so the issue can be resolved shortly.??
10 m?nader sedan
Problem ej l?st.
Min bank insisterar p? att pengarna skickades, det g?r de fortfarande inte.
Vem skulle du tro?
Hur som helst, jag blockerade detta casino eftersom de gav mig pengar den f?rsta dagen och sedan fortsatte jag att f?rlora i varje slot jag spelade.
Varje dag i en m?nad i olika spel och spelade ingenting.
?r det en s?dan slump att jag f?rsta dagen f?rv?ntar mig att det ska bli guld och sedan en m?nad senare ger det inte ett enda spel?
Jag ?r en spelare, jag ?r ingen idiot.
Ibland i chatten ber?ttade de f?r mig vilka spel jag skulle spela, vilket betyder att de vet n?got.
Men deras f?rslag var sm? segrar.
Hur som helst, kasinot ?r oacceptabelt med d?lig drift vad g?ller ins?ttningar, systemet sl?ngde mig hela tiden och ville logga in igen och spelen var klara.
Automatiskt ?versatt:
10 m?nader sedan
I'm just wondering, you mentioned they sometimes tell you in chat which games to play. What kind of games did they recommend to you? I'm quite confident they don't have any "special" knowledge about the games. When I worked in an online casino, players sometimes asked me which games to play as well.
When I felt that the player doesn't like sessions full of dead spins, I tried to recommend a game with a higher RTP plus low volatility. That means the player should win more often, but the winnings would be quite small. I assume they have a similar idea when you ask them about the games.
10 m?nader sedan
Jag har ingen aning, det kan vara s?, men jag tror att escape-spel skiljer sig fr?n f?retag till f?retag.
Vinner jag ?verallt den f?rsta dagen av en slump? Men ?verallt.
Och efter en m?nad varje dag f?rlora ?verallt?
Automatiskt ?versatt:
10 m?nader sedan
Hmm, I don't think this is exactly how it should be or how it is. That you win on the first day and then you don't.
However, if it was really happening to you and you felt like it was wrong, then I probably wouldn't play to avoid losing money. Have you thought about that scenario too ?
10 m?nader sedan
Saken ?r den att de 30 euron har f?rsvunnit
Automatiskt ?versatt:
10 m?nader sedan
This is definitely a different situation and I can see that you have a complaint about it. I have also learned that everyone is telling you different things, so the bank is one thing and the casino is another.
So I am curious to know if they will appear or if the bank will eventually return the money to you as you mentioned.
This was probably the last experience for you in this casino.
10 m?nader sedan
Om de kommer tillbaka ?r det om 20 dagar.
Jag kommer att uppdatera forumet om detta h?nder.
Men det h?r casinot hade generella anslutningsproblem. Dessutom kastade systemet ut mig hela tiden och n?r jag gick in i spelet ville det logga in igen.
Hur som helst, jag skulle inte uppmuntra folk att spela d?r.
F?rutom att SPELBARHET d? ?r obefintlig f?rutom f?rsta dagen.
Automatiskt ?versatt:
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