2 ?r sedan
Om du vill diskutera n?got relaterat till Crashino Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Crashino Casino – generell diskussion
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Head of Community & Social Media
2 ?r sedan
Is this casino truly anonymous? A complaint a player filed is what prevents me from registering here, I can't find any good anonymous casino
Social Media & Community Specialist
2 ?r sedan
Hello there,
As far as I can tell, this one is not listed among the anonymous casinos. Feel free to check out this filter:
This is the result you'll get:
http://www.kpvfaw.com/top-online-casinos#tab=RECOMMENDED&sp_ano=true
You are correct, the possibility of using cryptocurrencies doesn't mean the casino is anonymous.
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2 ?r sedan
Hi, Radka. I asked because I found it using the anonymous casino filter, found 39 (4 recommended), but there were 14 in "newly opened", among them it was this Crashino site with the anonymous filter checked 
Social Media & Community Specialist
2 ?r sedan
Hi SunsetGaze - I see now.
Asking myself now which properties are set to display casinos as anonymous. I checked the result I get, and Crashino is not there - only 13 newly opened ones:
Honestly, we are dealing with some system bugs nowadays. if I may guess, this was another one ??.
Can you check whether you still see 14 newly opened anonymous casinos now?
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2 ?r sedan
Yes, 14 newly opened still visible (Crashino among them), so yes I suppose it's only a bug
Social Media & Community Specialist
2 ?r sedan
Ok, I'll try to get the bug sorted out.
Sorry for the trouble. ??
Seems it was a bug on my side. Now I'm getting the same result as you.
Anyway, Crashino confirmed they are not an anonymous kind of casino, right? Is the Verification needed?
?ndrad
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2 ?r sedan
3.10. We have the right to carry out "KYC" (Know Your Customer) verification procedures and access to your Account may be blocked or closed if we determine that you have supplied false or misleading information.
Had to check their T&C and can confirm the casino is not anonymous. Also, not a trouble at all, bugs are normal, a filter should just be used as a guide, players should make their own research on each site, thanks for always being vigilant Radka
Social Media & Community Specialist
2 ?r sedan
Hmm, got it. Thank you too!
Now I wonder whether the casino uses this rule as an option in case there is a particular reason only or whether the KYC is carried out every time.
I'll try to stick my nose further into this topic. We do not intend to provide incorrect information.
If I come across any handy information in this regard, I'll share it.
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2 ?r sedan
There were 3 my missing deposits in this casino and after 4th deposit I can't even contact the support now and now my deposit just disappeared, because I can't even reach their support and sometimes after contacting support I wait 24 hours to get deposits visible on their site. I don't recommend this casino, because I know that they even have problems with withdrawal. Very hard to trust this casino.
2 ?r sedan
That's quite strange from my point of view. Did you ask if they have any technical problems with the site when you can't see your deposits? I understand that it's annoying when similar problems occur and even chat or support doesn't respond promptly. I have also seen user reviews for this casino where players have had a similar problem. Sometimes information can be useful here too, if you are deciding to play in particular casino.
You as well mentioned that they also have a issue with withdrawals too. Do you have experience with them ? Have you ever had a problem with withdrawals not being paid out ?
Anyway have you checked out its safety index ? Here you can see that casino is not licensed for example, did you notice that? Fresh casinos themselves are riskier and so I share your opinion that I would be cautious if I went there to play.
There are certainly many better options when it comes to playing in a casino. What are yours? Do you have any favourites casinos where you don't have similar worries ?
1 ?r sedan
Hello I missed that they were not accepting Swedish players (Whoops)?? yet I have played and withdrew several times with no issues whatsoever.
But the main reason I write is that I'd like Casino Guru to review the casino again. A couple days ago they updated their website and their T&C, also it seems that they have acquired a Curacao license. And they are no Longer using third party Payment provider "FulgurPay"
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Forum and Reviews Administrator
1 ?r sedan
Hi, I think in this case it would be best not to play here because it is quite possible that if you win a bigger amount, the casino will be able to take your winnings away from you. I mean, if the casino doesn't accept Swedish players, there might be problems in the future that you can save yourself from.
Anyway, I can't help but say this, but have you seen the safety index of this casino ? It is quite low and I would like to warn you again before depositing in this casino, besides the fact that it does not accept Swedish players.
As for the license, could you take a screenshot that they have it ?
Regardless, thank you for the information and I will pass it on to our data team who will take a look at it. We'll see what they find out
1 ?r sedan
Before the update the casino could not accessed without VPN but now Sweden is no longer restricted (according to the T&C and the list of restricted countries)
Regarding their newly acquired licence I have a screenshot here. Let the team review and authenticate it.
Forum and Reviews Administrator
1 ?r sedan
Oh, I see. However, I would also be cautious about using a VPN in the future and always try to check the Terms and Conditions to see if it is allowed, or check with support.
Anyway, thank you for the screenshot and our team will look into it. ??
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Forum and Reviews Administrator
1 ?r sedan
Hi and thank you for this information, I noticed that there were several user reviews on this casino, so at least we will know if they will be motivated and what is behind it.
Anyway, do you play in this casino as well ?
1 ?r sedan
Jag spelar inte, jag gjorde bara matematiken men jag gillar det inte.
Automatiskt ?versatt:
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Forum and Reviews Administrator
1 ?r sedan
Yes I understand and offering a bonus in exchange for a review is not even according to our rules, so thank you again for this useful information. If you come across something similar in the future, feel free to let us know. ??
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Representant f?r casinot
1 ?r sedan
I have played on this casino several times since last year in December. The variety of games is quite fair. Only problem I faced was being asked for KYC when I wanted to withdraw after several times withdrawing. As from there everything is working smooth for me.
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