1 ?r sedan
Hi Ivan/Vanya
Sorry you are having issues.
The payments are handled by a 3rd party.
I will try and find out what is happening.
CC
?ndrad
Crypto Casino – generell diskussion (sida 2)
Representant f?r casinot
1 ?r sedan
varf?r fick jag mer ?n en betalning genom den raden!!!
Automatiskt ?versatt:
1 ?r sedan
detta ?r ett bevis p? att jag tar emot betalningar p? plats
Automatiskt ?versatt:
Representant f?r casinot
1 ?r sedan
Hey Ivan,
We believe you so no problem there.
And we can see that you had successful withdrawals on
31st May
1st June
So we suspect the problem is temporary .
Rest assured that your funds are safe and that you will receive them.
??
1 ?r sedan
tillf?lligt, men jag har inte kunnat f? pengar fr?n dig p? en vecka nu (((((
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
B?ste Ivan, Observera att vi har kontaktat betalningsleverant?ren (Coinpayment) ang?ende dina tidigare misslyckade uttag och vi v?ntar f?r n?rvarande p? information fr?n dem. Tills dess kommer dina tv? senaste uttag att f?rbli i v?ntande status. Vi m?ste hitta orsaken till att dina tidigare uttag misslyckades innan vi kan behandla dina nuvarande uttag. D?rf?r ber vi dig att v?nta och kommer att vara tacksamma f?r ditt t?lamod och din f?rst?else. V?nligen acceptera v?ra urs?kter f?r f?rseningen och besv?ret. Vi kommer att meddela dig via e-post s? snart som m?jligt. God dag!
Automatiskt ?versatt:
1 ?r sedan
I see, then, that they are working on it, and from the answer I hope that it will be solved as soon as possible. Will you be patient and wait or how will you proceed ? I believe that if the previous withdrawals were successful, you will get the next ones when the unpleasantness is removed.
I will keep my fingers crossed for you. ??
1 ?r sedan
tack
Automatiskt ?versatt:
1 ?r sedan
Jag f?rst?r inte alls vad som h?nder, varf?r jag inte f?r pengar ((((
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Obviously you'll have to be a bit patient. We give casinos 14 days to resolve withdrawal, so if nothing changes by then, let us know and we'll try to help. The good news is that the casino is communicating with you and trying to remove the obstacles that stand between you and your money.
I hope they can do this as soon as possible. ??
1 ?r sedan
Det hoppas jag ocks?
Automatiskt ?versatt:
Representant f?r casinot
1 ?r sedan
thanks Jaro - believe me, I am trying to find out the problem.
Like I say we are waiting for payment processor to get back to the CS team.
But I re-emphasise that despite the inconvenience, Ivan your funds are as safe as houses!
??
1 ?r sedan
kan jag ta ut mina pengar p? annat s?tt?
Automatiskt ?versatt:
Representant f?r casinot
1 ?r sedan
Best to contact the customer service team and ask them. But there should be alternative methods available!
Forum and Reviews Administrator
1 ?r sedan
thanks Jaro - believe me, I am trying to find out the problem.
Like I say we are waiting for payment processor to get back to the CS team.
But I re-emphasise that despite the inconvenience, Ivan your funds are as safe as houses!
??
1 ?r sedan
You're welcome, I hope it can be resolved and all parties will be happy. ??
1 ?r sedan
DET VILL ATT DET ALLT ?R ?VER
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
I hope soon. I will wait for your update. ??
1 ?r sedan
de betalade mig pengar!!!
Automatiskt ?versatt:
1
Representant f?r casinot
1 ?r sedan
??
Again apologies for the issues!
1 ?r sedan
Huvudsaken ?r att detta inte h?nder igen i framtiden.
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
See, good news. Sometimes it can take time due to different circumstances and not always the withdrawals come as fast as players would expect. I think it's the most encouraging that you don't wait weeks for them and they always come, and of course support doesn't ignore you but tries to communicate any encountered difficulties.
I hope it will only get better from now on. ??
