3 ?r sedan
Om du vill diskutera n?got relaterat till Cyber.bet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Cyber.bet Casino – generell diskussion
Head of Community & Social Media
3 ?r sedan
Efter att ha satt in flera g?nger, n?r jag vann med ett verifierat konto, ?verf?rde de inte pengarna, utan att betala!!!
Automatiskt ?versatt:
3 ?r sedan
Does the casino communicate with you when you contact them?
3 ?r sedan
I have the same Problem. They don't pay out my winnings. They have blocked my account and don't communicate with me.
3 ?r sedan
Hello, it' sad. Please cooperate with our complaint team, hopefully it's not over yet ??
3 ?r sedan
?nnu en casinoskit och jag ber om urs?kt f?r uttrycket. Jag registrerar mig och det ?r 4 eller 5 dagar att verifiera kontot, n?r jag ger det att ta ut visar det sig att det bara kan tas ut i Bitcoin.
Jag har spelat allt p? ett ?gonblick f?r om jag inte kan dra tillbaka, varf?r forts?tta spela?
Automatiskt ?versatt:
3 ?r sedan
Det vill s?ga att s?tta in kan du med Visa och ?ven genom Transfer ocks? (det st?r Bank of Spain) och n?r du ska ta ut bara i Bitcoin. Jag har ?nnu inte kunnat registrera mig p? ett casino som ?r v?rt att spela och l?t dig inte luras ...... ?r alla likadana?
Kasinon ?r ?ver, h?lsningar,
Automatiskt ?versatt:
Social Media & Community Specialist
3 ?r sedan
I understand your feelings these are poor options, especially if you want payout. There are far worse casinos out there, I'm sure as well as some fair and nice. But if you're allready full of bad experiences, maybe short break is in order? ??
Head of Community & Social Media
3 ?r sedan
I can see that many casinos are shifting from using standard payment methods to cryptocurrencies. I wouldn't say it means that Cyber.bet is a bad casino. They probably have payment options that aren't good for you and I can understand it. I wouldn't like to use crypto in casinos as well.
Anyway, if you had at least a bitcoin wallet that you can create for free, you'd be able to withdraw the winnings and convert it to eur if something like this happens to you again. I'm not saying that you should use it on a regular basis, but you could have this wallet just in case you need to use it and there's no other option. That would probably make your life easier.
1
3 ?r sedan
Hemskt nu n?r jag ser kommentarerna jag f?rst?r allt. Bonusarna ?r mycket negativa. Och kundtj?nsten ?r usel. Jag har f?rlorat mycket pengar och det ?r ett kasino. Men ig?r slutf?rde jag n?stan en miljon men p? grund av den ber?mda bonusen kunde jag inte samla in n?gonting. Inte ens den initiala balansen som jag laddar
Automatiskt ?versatt:
Social Media & Community Specialist
3 ?r sedan
Hello, if I understand correctly you are not allowed to collect your winnings due to wagering requirements, is ts right? Plus can't withdraw a deposit, because you played with a bonus?
3 ?r sedan
Has anyone ever recieved his winnings? Is there hope, that they will pay out one day?
3 ?r sedan
We solved a complaint in January - the player got paid. However, his problem was bound to incomplete KYC verification.
It's a shame that in your complaint casino decided to ignore us. ??
3 ?r sedan
@ Radka
Do you know what the biggest scandal is?? cyber.bet keeps sending me promotions via email or sms. Even though I can't even log into my account anymore. I have asked cyber.bet several times to stop sending promotions. Those bastards.
3 ?r sedan
Yeah, it is ridiculous.
It's also very common. Many players wrote on the forum that they asked for their account to be closed, data erased, and still, such promotions come to their inbox.
Sadly, you aren't alone in this situation ??.
Check this list:
Almost a half is about email exclusion...
I'd consult google to find some application that can set up a permanent block.
3 ?r sedan
God dag. Jag har ?ppnat ett konto i detta kasino den 8 juni. Jag har vunnit n?gra euro. Vid tidpunkten f?r uttaget ber de mig att verifiera kontot. Jag skickade mina dokument och den 20 juni fick jag ett meddelande fr?n Cyberbet att verifieringen lyckades. Men de bad mig sedan om ett foto med min legitimation tillsammans med en aktuell tidning. Jag har skickat det, men ?n s? l?nge har de aldrig svarat mig (8 dagar har g?tt). Det enda svaret som livechatten ger mig ?r att "jag m?ste v?nta". Kan du hj?lpa mig?
Tack
Automatiskt ?versatt:
Head of Community & Social Media
3 ?r sedan
It's simple. You need to wait. If you have a simple issue in a casino like the forgotten password, it can be resolved by any agent you find on the live chat, but when it comes to the further account verification, it's kind of a more complicated process so it's possible your case is in a queue. Just be patient and make sure you don't cancel your withdrawal and lose the money you won.
If you don't get any answer after 2 weeks, I'd recommend submitting a complaint on our website.
3 ?r sedan
Hej Daniel. Jag f?rst?r din st?ndpunkt. Men det har redan g?tt 2 veckor. Jag har ?ppnat ett klagom?l. Tack s? mycket
Automatiskt ?versatt:
3 ?r sedan
Hej Daniel. Jag har g?tt 2 veckor. Jag har ?ppnat ett klagom?l. Tack s? mycket f?r din hj?lp
Automatiskt ?versatt:
1
3 ?r sedan
This bookie is embarrassing and desperate to scam people.
They always find a silly means to keep your money..
I made some deposits and won some bets. On withdrawal, they asked for my verification, I sent and they verified he. Then they asked for selfie with newspaper and ID, I sent it and they verified it..
Next I wanted to withdraw and they said I must roll over my balance to the double amount before I can withdraw..
I mean, that's ridiculous. A desperate approach to scam me..
They actually gave me the rollover conditions for bonus winnings when I NEVER USED any of their bonuses and or, their promotions..
The owners of this scam should be arrested
?ndrad
