2 ?r sedan
Om du vill diskutera n?got relaterat till Divas Luck Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Divas Luck Casino – generell diskussion
1
2
Skriv inl?gg
Head of Community & Social Media
2 ?r sedan
Jag har f?rs?kt ta ut mina pengar d?rifr?n sedan mars och jag kan inte, och jag har redan f?rs?kt kontakta casinot och det hj?lpte inte. Kan n?gon hj?lpa mig sn?lla?
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
We are always willing to help, but it will require more details, I'm sure
Has your account been fully verified, please? Have you received any related information from the casino? If so, feel free to paste it all here.
Sadly, I can see that the casino is among the bad ones though. (check here) Well, it may complicate things a bit.
?ndrad
2 ?r sedan
Mitt konto har verifierats i m?nader, jag fick bekr?ftelsemailet.
Jag har redan gjort mer ?n 3 ins?ttningar och jag har satsat mer pengar ?n vad jag redan har investerat.
Jag har redan pratat med 3 olika assistenter, och de kan inte hj?lpa mig alls, nu ska de kolla mitt konto igen ?????♀?
Automatiskt ?versatt:
2 ?r sedan
Isto foi a resposta que os 3 me deram:
62.10 Before ordering the first payment, the player must bet 100% of the payment as a deposit of money amount at minimum 1.50 odd. This requirement is introduced to combat fraud and "money laundering" by players.
63.6 Money deposited in the Casino must" be used for gaming activity. Due to this, all deposits need to be wagered at least three (3) times.
Social Media & Community Specialist
2 ?r sedan
Just to make sure that I understand correctly, you have already fulfilled the wagering of deposits: 3 times the total amount and you still can't withdraw the active balance, am I correct, please?
Are you sure that you meet the wagering requirement, please?
2 ?r sedan
Ja!
Idag accepterade de ?ntligen att jag tar ut pengarna (det finns i alla fall inga pengar p? kontot l?ngre), efter 5 f?rs?k och m?nga mejlbyten. Jag bad dem att skicka mig pengarna via bank?verf?ring, ?r det n?gon som vet hur l?ng tid det tar att komma in p? mitt konto?
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
normally it would take about a few working days, I'd say.
Let me know how it goes.
2 ?r sedan
Hej, jag lyckades f? tillbaka mina pengar! Tack s? mycket f?r all hj?lp!!
Automatiskt ?versatt:
1
Social Media & Community Specialist
2 ?r sedan
Hello there!
Wonderful and splendid ??!
How long did it take in total to get the money, can you tell, please?
Social Media & Community Specialist
2 ?r sedan
Hi, that's great. I am also curious same like Radka. Let us know please. ??
2 ?r sedan
Hej, det tog 2/3 dagar.
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Well, I'd say that is very refreshing since we are more used to rather long periods. ??
I just noticed that 1 month ago you wrote "I've been trying to withdraw my money from there since March and I can't, and I've already tried to contact the casino and it didn't help. Can anyone help me please?"
So, your answer sounds quite confusing. Is it just me?
1 ?r sedan
Hej: Jag registrerade mig p? Divas casino, spelade, verifierade mitt konto och gjorde ett uttag p? 470 Euro. Uttaget har v?ntat i 1 m?nad och n?r jag kontaktar via mail f?r att fr?ga st?r det att jag ska forts?tta v?nta.
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
Hey!
I sincerely hope you are not talking about Divas Luck Casino. Kindly check this link, to know what we are dealing with here.
In any case, one month is far more than usual, and I would submit a complaint against the casino. I'm glad you found us!
Don't worry, the complaint's free. More details are available right here.
To create one, click or tap this direct link. Are you up to it?
1 ?r sedan
Precis det Divas luck casino ?r. Vad ska jag g?ra f?r att f? kasinot att betala mig?
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
For a start it would be best to file a complaint on the link that Radka sent in her reply. But I'll add it here as well: http://www.kpvfaw.com/complaints/all
Our team will try to help you, because I think a month is too long. However, when I looked at the casino safety index, I am not surprised by this situation. Did the casino give you a reason why you have to wait so long ?
1 ?r sedan
Hall?,
Jag gjorde en beg?ran om uttag den 29/11 och v?ntar fortfarande. Till st?d anger de bara att jag ska v?nta.
Det ?r en ins?ttning utan bonusar, jag genomf?rde rollover b?de i casinot och inom sportspel och jag har ett verifierat Skrill-konto.
Vad ska jag g?ra?
Automatiskt ?versatt:
1 ?r sedan
Frankly, I guess you need to wait a bit ??. I know it sounds harsh...
Simply put, from what you say, I see no obvious reason for any delay, yet it is just an opinion based solely on your point of view.
We could really use some explanation from the casino. And I hate to see you have none.
The usual problems are bound to the verification, so may I know whether you have successfully passed this process yet?
I do not want to put you under additional pressure, but I presume you should know this casino has earned a terrible safety index. Which indicates very low reliability... See for yourself here.
I'm especially concerned about this warning:
Player complaints signify that the casino does not treat players right or deal with certain situations correctly. We consider the number and seriousness of complaints in relation to the casino’s size, as it can be expected that sites with more players will also have more complaints. Complaints about related casinos are also taken into account.
Well, let me know the details, please.
1 ?r sedan
Ja, jag har klarat verifieringen av kontot och ins?ttningsmetoden.
F?rst satte jag in via Jeton Cash (Jeton Card sa att det inte var tillg?ngligt, de f?rklarade inte varf?r), sedan f?rs?kte jag g?ra uttag via Jeton Card och de v?grade eftersom det var en annan metod. Jag accepterar till och med det, trots att det bara var Jeton och som st?d sa de till mig att jag kunde g?ra uttag med en annan metod ?n ins?ttningen.
Sedan gjorde jag en ny ins?ttning via Skrill, genomf?rde en ny ?verg?ng av beloppet och kontoverifiering och beg?rde ett uttag.
Automatiskt ?versatt:
1
2
