Att erbjuda ett s?nt erbjudande ?r en rip-off, jag vet inte att om du anv?nder en bonus som g?r ut efter 5 minuter, d? kan du kasta dina pengar rakt ut genom f?nstret, det ?r en bluff. Det d?liga ?r att andra siffror summerar till den summa pengar du vill ha lite kul och inte i 5 minuter. S?dana bonusar b?r inte ens erbjudas eftersom det ?r en bluff. Ren rip-off
Yes, I understand that and it seems strange to me too, but I think Radka had a good point and the bonus offer could have lasted for a week and you took it just before it ended as I can see in the first screenshot.
Anyway, since you have a complaint, we'll have to wait and see what the casino says and how they explain the whole thing, because so far I've also seen that they said that your bonus has expired.
So I really hope that everything will be sorted out. I will keep my fingers crossed. ??
Jag har ocks? d?lig erfarenhet av just detta casino. Det har g?tt 4-5 dagar sedan jag beg?rde ett uttag p? n?stan 40 euro och ?ven om sajten tydligt s?ger att det tar 1-3 arbetsdagar f?r uttaget s? finns det inte den minsta uppdatering, min f?rfr?gan behandlas fortfarande som support, de s?g bara en automatiserad jag vet att de vill ha 3 dagar och jag v?ntar redan 5 dagar. F?r mycket sm? m?ngder beh?vs ingen identifiering. Tyv?rr kommer jag att v?nta p? mina pengar och jag kommer aldrig att v?lja just detta casino igen
Hi, I think they shouldn't have it stated on the page that the withdrawals are fast if that's not the case.
On the other hand, I don't think you're waiting that long, so I'll say that we're giving the casinos 14 days to sort out the withdrawal process. Therefore, if nothing will change by then, you haven't had any update and you don't have any money, you should definitely get in touch.
I would also try to keep myself informed about the withdrawal, but if the casino doesn't give you any answer other than the template, it's probably going to be difficult.
However, I will wait for your next reply and hopefully it will be more positive.
Hej, jag har v?ntat p? mitt uttag p? Frumzi i tv? veckor nu men ingenting. Kan du hj?lpa mig? Jag vill inte f?rlora det, det ?r mycket pengar. Tack
Hello, I see you've already filed a complaint, which is a good step.
However, did the casino give you any reason why it's like this and they still haven't paid you the money? Was it necessary for you to verify or not?
Tell me a bit more.
Godmorgon, tyv?rr har jag inte f?tt n?got ?nnu, mina uttag har inte ens bekr?ftats, kundtj?nst svarar alltid annorlunda, nu s?ger de att de har m?nga uttagsf?rfr?gningar och f?r att ha t?lamod, nu har det g?tt 13 dagar och ingenting. Mitt konto beh?ver inte verifieras. Jag kommer att uppdatera dig och hj?lp mig g?rna om det beh?vs
Tusen tack
We will certainly try to do that if the casino doesn't pay you out now. We give the casinos 14 days and they will basically run out tomorrow, so we will contact the casino soon.
Hopefully we can sort it out.
God morgon, f?r att uppdatera er, de har inte ens bekr?ftat mina uttag ?n.
Well then, I see nothing has changed. We'll have to wait for Veronika and when she gets to you you'll have further instructions whether she needs anything else or not. If not, your case will be assigned to someone who will contact the casino and invite them to reply to the complaint.
De gjorde exakt samma sak mot mig med 500 euro, de s?ger att casinot st?ngde, det ?r en l?gn. Vad h?nde, fick du ?ntligen pengarna?
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
