What kind of payment method has been used for the money transfer? I'd wait for about 7 days in total and then if you don't receive the winnings, then of course, the problem isn't on your side. It's casino's responsibility to make sure that you'll receive your winnings.
Helt normal bank?verf?ring, det var n?stan 14 dagar sedan. S? alla andra betalningar kom men en saknas.
Normal bank transfers don't take 2 weeks. They casino must have done something wrong or the payment provider's fault. Definitely not yours, because you're not the one who sent it. You can just wait until it reaches your bank account.
Yesterday I won 45,000 rubles at their casino. They brought me 14. They requested a video conference Skype, which I passed and provided my passport and my card with which I replenished my account. I don't have any multiaccounts and I didn't violate anything. But my account was blocked and the money was blocked. Please help me to sort out this situation with them. My nikname kadrus2002
I registered on September 28, 2021. I made about 20 deposits. The amount that the casino blocked 30000rubles is about $ 400. I provided them with all the documents and called them on Skype. I also inform you that my account was verified before and payments were made to me 3 times. I did not use other people's means of payment. I made deposits from my card in my name and the piastrix system where I am also verified in my name. The casino does not report the exact reason for the blocking. Please help me
In this case, you should submit a complaint. Basically, we need to know why the account is blocked. It's hard to guess, but they probably weren't satisfied with something they've seen during the call.
Blocked my account with multi-accounting forlisting. I have no other accounts, they kept the deposit for themselves. Natural scammers
If you're sure you have no more accounts there, have you considered submitting a complaint through our website? We can take a look at it.
Jag beg?rde en utbetalning p? 250 EUR f?r tre dagar sedan. GG.BET bad mig sedan skicka adressbevis f?r verifiering. Sj?lvklart gjorde jag detta OMEDELBART! Efter att dokumenten hade skickats fick jag ett direkt avslag som sa att mina dokument (p?st?s) inte var l?sbara... sen skickade jag mina dokument igen... 10 minuter senare fick jag ytterligare ett direkt avslag med samma ledtr?d ^^
Dokumenten jag skickade till GG.BET ?r ALLA i h?g kvalitet och l?sbara. ?nd? avvisas mina dokument g?ng p? g?ng!
Jag har k?mpat med GG f?r kontoverifiering i tre dagar nu!
Ingen kan hj?lpa mig i chatten p? GG.BET, eftersom endast engelsktalande anst?llda..
Kontaktnumret f?r GG.BET som visas p? hemsidan ?r OGILTIG !!
Jag ?r f?rbannad ?ver att GG.BET bara ger dig standardtexter som svar och ingen vill hj?lpa mig !!
Jag kommer att k?mpa f?r mina pengar. Jag kommer dock INTE att s?tta in N?GOT CENT mer p? GG.BET !!
Jag ?r f?rbannad ! Jag rekommenderar d?rf?r ingen att s?tta in pengar p? GG.BET !! Rekommenderas absolut inte!!
Jag har redan l?mnat in mina dokument f?r verifiering till GG l?tt 10 g?nger... om jag inte f?r en bekr?ftelse p? verifiering under dagen s? g?r jag ett steg l?ngre.... !!
Kundservice MYCKET D?LIG
VERIFIERING KNAPPEN M?JLIG
REKOMMENDERAS ABSOLUT INTE!!!!
I can see you already submitted a complaint. That's probably all you can do for now. I think the major problem is that they keep declining your documents, but they don't explain in detail why they do it. Then you're not able to fix it since you don't know what's wrong.
Det tycker jag ocks? Daniel. Problemet ?r att jag hela tiden f?r ett avslag med samma STANDARDTEXT... S? jag vet inte vad som ?r fel p? mitt dokument eller hur jag g?r det r?tt. Ingenting f?rklaras f?r dig... varf?r, varf?r, varf?r... du skriver p? GG.BET med en robot!
Slutsats...
Jag var tvungen att spela ner mina vinster fr?n 250 EUR helt till 0 EUR eftersom jag INTE fick mina pengar! Jag raderade mig helt p? GG.BET i morse!
V?nligen l?mna mitt bidrag s? att andra spelare varnas! Kontakttelefonnumret p? GG.BET ?r inte heller giltigt f?rresten (samtalnummer ogiltigt) .. och deras chatt ?r p? engelska !!
GG.BET ?r absolut INTE att rekommendera! H?LL FINGRARNA BORTA!!!
This is probably what the casino wanted and you let them win by playing down your winnings. In this case, we can just assume what would happen if you waited longer. The casino will always claim they would send all the winnings.
Mitt konto sp?rrades f?r att jag hade ett annat som jag inte kom ih?g och d?r hade jag 1000 pesos men de l?ste inget p? posten
Frankly, multi-accounting is not pretty tolerated. ??
Have you picked up any bonuses on any of those two accounts?
The main idea of this rule is to prevent "bonus hunters" to register several accounts and collect bonuses available for new players only.
Jag f?rst?r det p? den sidan, men i den m?n de inte l?ter dig eller tar ut dina pengar ?r det fel. De b?r skicka det till ditt f?rsta konto ?tminstone, inte blockera b?da kontona. Eller att inte l?ta dig s?tta in, jag vet inte en b?ttre l?sning ?n att bara blockera dig och ta dina pengar, ?ven i villkoren de har f?r att returnera din ins?ttning fr?n ditt dubblettkonto, men supporten g?r inget f?r att st?dja mig.
Jag fick automatiskt bonusar n?r jag gjorde min ins?ttning, men jag aktiverade dem aldrig eftersom jag sl?sade bort min tid, det ?r om?jligt att vinna, du m?ste multiplicera det som x30 eller mer.
It's correct that some casinos really leave the first account open and close the others. But that applies to the cases where the player didn't use bonuses on both accounts. Your case is a different story. If they closed your accounts and voided the winnings, it's not something unusual. That's what most of casinos would do.
Kasinot ?r or?ttvist sj?lvuteslutning tas inte p? allvar den st?rsta r?ttan i kasinov?rlden ?r GG.BET
Hello Wibrak,
could you share more details, please? You obviously asked for self-exclusion, what followed then?
Your complaint is a fresh one, so I have no clue what happened to you.
Den 21 december 2021 bad jag om sj?lvuteslutning flera g?nger i chatten. Jag skulle d? skriva ett mejl och det togs inte p? allvar heller.
Hello,
I'm sorry but it seems that you just did not follow the instructions correctly. If the casino informs you that you need to send an email to the support concerning your self-exclusion request, you should do so immediately and inform them about your reason.
It would be wise if you could use the example of such a request provided within your complaint by Petronela, next time you'd like to self-exclude yourself from any casino.
Du betalar inte nu jag har v?ntat 2 m?nader och de forts?tter att dra det och kom p? urs?kter. Och nu svarar de mig inte l?ngre. Det ?r 100 euro de ?r skyldiga mig
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
