1 ?r sedan
Om du vill diskutera n?got relaterat till Kingmaker Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Kingmaker Casino – generell diskussion
Head of Community & Social Media
1 ?r sedan
Hall?! Jag ville inte publicera mitt klagom?l p? l?nge och trodde att allt skulle l?sa sig. Men nej. Min beg?ran om uttag har inte behandlats p? 21 dagar. Verifiering av kontot har p?g?tt i 18 dagar. Varje dokument kontrolleras i ungef?r en vecka och allt tar l?ng tid. Jag har inte kunnat ta ut mina pengar p? n?stan en m?nad. Det ?r hemskt! Alla dokument kunde trots allt ha kontrollerats p? en dag, men verifieringen har p?g?tt i mer ?n tv? veckor!
Automatiskt ?versatt:
1 ?r sedan
Varje dokument kontrolleras i en vecka, 10 dagar. allt ?r v?ldigt sv?rt under l?ng tid! F?r att uppn? n?got i verifieringsprocessen m?ste du skriva till chatten varje dag i 3 veckor! Om du inte skriver tar verifieringen ett ?r! Detta ?r en fruktansv?rd attityd mot dina kunder och fullst?ndig respektl?shet!
Automatiskt ?versatt:
1 ?r sedan
Verifiering ?r p? dag 18 och det finns bara ett dokument kvar att kontrollera och de har kontrollerat det i en vecka nu! bara en sk?rmdump fr?n kryptopl?nboken d?r casinokontot fylldes p?. Allt kunde kontrolleras p? en dag! Men allt h?ller i flera veckor!
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
I'll summarize my response in just one reply if that's okay.
Such unnecessary waiting is always a pain, I can imagine. Generally speaking, no associated withdrawal is normally processed until the verification is done, and I'm really sad to see you have been trying to pass it for just so long.
Normally, when the final document is awaiting approval, I would say that everything looks good, but obviously, that would not be appropriate right now.
I believe that coming here to share your situation is a good first step. You brought up a complaint as well, and to be honest, this would be yet another wise move. Have you ever heard about the Casino Guru Resolution Center? We aim to support players for free, resolving issues when we can, if you are interested, browse this guide ??
Do you feel like submitting one?
?ndrad
1 ?r sedan
Jag vill l?mna in ett klagom?l! Jag har v?ntat p? ett uttag i en m?nad nu och pl?gas av o?ndliga kontroller. Nu har alla dokument godk?nts, men de hittade ett nytt problem (som vanligt) - de s?ger ?t mig att logga in p? mitt konto utan VPN, men jag anv?nder inget VPN. I allm?nhet forts?tter de att lida i en m?nad nu. och betalningen behandlades aldrig
Automatiskt ?versatt:
Community & Complaints Administrator
1 ?r sedan
Hello. I thing it would be really wise from you to submit a complaint, especially in this situation. It really is a long time for the verification process to be done. Have they explained to you, what is the reason they asked you to log in without VPN, if you say that you do not use one? Why do they suspect, that you have actually used VPN? The support should be able to explain that, for sure. ??
Anyway, just easily click/tap on this link ??, where you can submit the complaint. Our team will do their best to get this issue solved. If you need any other help, we'll be here, ready to step in.
Representant f?r casinot
1 ?r sedan
Dear Customer,
We are sorry for this experience and thank you for reaching out.
We've sent you an email to: z********[email protected], please get back to us as soon as possible.
?ndrad
1 ?r sedan
??tia ?in la nesfar?it o retragere a?a ca nu recomand deloc s? juca?i i acest cazino, sunt ni?te ho?i nenoroci?i
Automatiskt ?versatt:
1 ?r sedan
dagligen samma problem jag f?rst?r verkligen inte varf?r detta casino inte f?r betyget 1 s? l?nge bara ins?ttningar fungerar uttag aldrig
Automatiskt ?versatt:
3
Representant f?r casinot
1 ?r sedan
Hi @pamelapop9105,
We're sorry you had an issue with our platform. Can you send us an email with your player ID to [email protected]? we'll help you sort out the issue ASAP.
?ndrad
Forum and Reviews Administrator
1 ?r sedan
??tia ?in la nesfar?it o retragere a?a ca nu recomand deloc s? juca?i i acest cazino, sunt ni?te ho?i nenoroci?i
Automatiskt ?versatt:
1 ?r sedan
Hi, I see the casino wrote you back right away, so I hope they will try to resolve your situation as soon as possible. I also found out from your screenshot that they have some maintenance. So I would recommend that you try to cooperate with the casino and when they give you an update let me know.
1 ?r sedan
Det ?r synd att jag inte l?st recensioner om detta casino tidigare. Jag har v?ntat i mer ?n en m?nad p? betalning. Vann $180. Jag satsade $180 f?r uttag. Betalningen avbr?ts och kasinot tog ut 100 dollar till sitt konto direkt (allt finns i kontohistoriken, alla bevis etc.) Det fanns 80 dollar kvar, jag satte dem f?r uttag. I mer ?n en m?nad pl?gade de mig med verifiering, jag skickade dem bilder 10 g?nger, med olika dokument. De accepterade inte allt. och idag drog de ut min ins?ttning p? 29 dollar av n?gon anledning!!! Det vill s?ga, fr?n $180 i vinster, returnerade de ins?ttningsbeloppet! Kasinobedragare och tjuvar! DET ?R FAKTA! Mer ?n en person har redan skrivit om detta. Detta ?r ingen slump. Detta ?r sant! Det ?r helt enkelt ?ckligt f?r kasinot att stj?la pengar s? fr?ckt! Och slantar! Kasinot kan vara i konkurs, s? det stj?l spelarnas pengar f?r att t?cka skulder. Med st?rsta sannolikhet ?r detta sant.
Automatiskt ?versatt:
4
1 ?r sedan
K?ra m?nniskor, detta casino svarar bara s? mycket, men du kommer aldrig att se pengarna, det fungerar helt enkelt, bara ins?ttningar h?r, uttag g?r det inte
Automatiskt ?versatt:
3
1 ?r sedan
Exakt, f?rutom att ingen bryr sig om att vi blir r?nade av alla licensierade kasinon p? Curacao
Automatiskt ?versatt:
2
1 ?r sedan
Jag h?ller med dig kompis! Det ?r synd att vi f?ll f?r dessa bedragare och tjuvar (
Automatiskt ?versatt:
3
Representant f?r casinot
1 ?r sedan
Hi @lacostweb,
Could you please send your player ID to [email protected]? We'll take a look right away and we'll try our best to solve this issue ASAP.
?ndrad
Representant f?r casinot
1 ?r sedan
Hi @pamelapop9105,
We haven't received any email from you, could you please send your player ID to [email protected]? Once we have it, we can see what was the issue and we can get to solving it right away.
?ndrad
1 ?r sedan
I've had a positive experience so far at King Maker. I made a 2k cash deposit, and have 15k remaining after withdrawing 1950. I made most of this playing table games. The slots are a bit of a mixed bag with some providers at 96%, but other like hacksaw and nolimit are the 92% version which are more difficult to win on. I'll write up a full review in a couple of weeks once I've withdrawn my winnings ($1200 a day takes a little while).
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