1 ?r sedan
din medarbetare Christina ?r inte beh?rig i ?renden, hon st?ngde 2 klagom?l p? grund av sportspel.
Automatiskt ?versatt:
Kraken Casino – generell diskussion (sida 2)
1 ?r sedan
Dear player,
I can assure you she is competent, but you probably missed that we do not deal with a sports betting branch. Such complaints are rejected. Since this is not your first complaint here, I bet you should know by now. ??
This is not the proper place, I'd say.
Try others - focused on sports betting.
I hope that you'll find these links useful:
https://www.bookmakers.bet/submit-a-complaint/
?ndrad
Representant f?r casinot
1 ?r sedan
GODENKOR-spelaren fick hela beloppet f?r alla sina ins?ttningar (den 17:e), exklusive n?tverksprovision
162,5
d850f7e96ddc97952d5bd82749147c2374b6ed62f7de5baa668df3dd01efe05e
98,5
0a5c68d49ce04fa21d12a99878c1ce68a279b1987d9e9ab9bc78172b3158129f
Automatiskt ?versatt:
1 ?r sedan
kan du ber?tta varf?r du best?mde dig f?r att inte betala mig f?r stora m?sterskap i fotboll?
Automatiskt ?versatt:
11 m?nader sedan
https://kazinoazov.net/kraken-casino-vivod-sredstv-igroka-bil-otlozhen--i
Vilka bevis har kasinot ang?ende det faktum att mitt konto hackades? Varf?r blev inte kasinot f?rvirrat av sekvensen av ?tg?rder och f?r?ndringen i allm?nhet av all information p? kontot n?r man betalade ett s?dant belopp? Vilka bevis har kasinot f?r att de fick r?tt pl?nbok f?r utbetalning?
Kracena har en falsk licens p? sin webbplats och det finns ingen l?nk till den ursprungliga licenssidan
Automatiskt ?versatt:
11 m?nader sedan
Hi, I've looked at your complaint but I don't know exactly where you're going with all this.
From what I've seen, it looks like it may be cybercrime, and Kristina explained to you that we don't have the reach to help in a case like this.
I'm sorry, but unfortunately, that's the way it is.
11 m?nader sedan
Vilka bevis gav de f?r att kontot hackades? Varf?r st?mmer inte kronologin ?ver f?rfr?gningar fr?n mig och svar p? betalningar fr?n kasinot? Varf?r sk?mdes inte projektet av handlingarna p? kontot? Hur s?g casinot till att det var din pl?nbok?
Vad kan vi prata om om du inte ens har svarat p? varf?r projektet i granskningen indikerar n?rvaron av en licens, medan det p? webbplatsen inte finns en riktig l?nk till det, ge mig ett tydligt svar, tillr?ckligt f?r att t?cka Kraken redan
Automatiskt ?versatt:
11 m?nader sedan
Exactly what evidence they showed I'm not sure because I don't deal with complaints. You must have written that to Kristina.
But as far as the license is concerned, I don't see any problem. Validator shows me normally and I can also click and verify. What does it show you ?
11 m?nader sedan
Du l?t mig inte st?lla dessa fr?gor till Christina, eftersom du avslutade klagom?let omedelbart.
Ang?ende licensen, st?r det dig inte att l?nken till den ?r helt felaktig? Vilket inte leder till Antillefons licensvalidator
Automatiskt ?versatt:
10 m?nader sedan
You already sent her some emails when she was dealing with your case, so I would probably try emailing her.
As for the license, I've given it to our data team to check and if it's as you say, it will be changed in the review.
10 m?nader sedan
Jag skickade inte bara brev och sk?rmdumpar till henne som bekr?ftade att Kraken casino blockerade mitt konto, sedan ?ndrade jag bara mina uppgifter och tog mina pengar och de kontaktar mig inte p? n?got s?tt. Du ger dem fortfarande betyget 9 av 10. Varf?r, och i allm?nhet, varf?r kontaktar inte kasinon mig p? n?got s?tt? N?r jag kontaktar dem s?ger de att det inte fanns n?got s?dant konto. D? sa de att jag ?ndrade mina uppgifter och drog ut pengarna. Vilket nonsens?
Automatiskt ?versatt:
10 m?nader sedan
That is why, in my opinion, the cybercrime that could be connected with it and therefore the reason that Kristina wrote to close the complaint was remembered. Since it is not within our ability and power to resolve something like that, that is why the safety index remained the same, because it had no impact on the casino if it did not end up as unresolved.
Why the casino doesn't contact you I can't explain, unfortunately.
I'm sorry about the way it all turned out. ??
10 m?nader sedan
Du var inte ens orolig ?ver att kasinot inte kunde bekr?fta hur de bekr?ftade att pl?nboken f?r utbetalningen var min. Du var inte f?rvirrad ?ver att n?r de tog ut pengarna, f?rmodligen till mig, skrev de till mig att kontot fortfarande var under verifiering och sp?rrat
Automatiskt ?versatt:
10 m?nader sedan
Okay, but we're still talking about the fact that you said you had a hacked account. You said it yourself in the complaint and I have explained to you several times that we can't help you with that.
The last time I'm bricking up the whole result for you: "apologize, but a hacked account is considered a cybercrime. We don't think your complaint is unjustified, we simply aren't able to assist you further with a problem such as this. You can always contact the licensing authority as they have more options and tools to investigate, but unfortunately, this falls outside of our jurisdiction."
Therefore, you can contact the authorities because the nature of your case and its legality is not something we are competent to resolve.
I hope you understand me and I would not like to repeat myself because it is beginning to seem pointless.
10 m?nader sedan
Jag s?ger inte att jag blev hackad, men varf?r ska jag t?nka p? det? Kraken var tvungen att kontrollera om de tog ut mina pengar eller inte och om de tog ut dem eller inte. Sluta t?cka dem redan. Du kollade inte ens deras licens. Jag skickade alla bevis till dig p? att kasinot blockerade mitt konto. De uppm?rksammade inte ens det. De bara knullar folk, det ?r allt. S? det ?r dags att svartlista dem. Hade de haft licens hade jag skrivit till licensinnehavaren, men tyv?rr har de ingen licens.
Automatiskt ?versatt:
10 m?nader sedan
Well, you've said this thing in the past, so then I don't really understand how it is with you. First you accused the casino of this and now you say you didn't say it. Then how is it ? Like the casino is going to take money out of your account ?
As far as the license is concerned, I have given it to our team to check and if it turns out to be so, it will be changed in our review.
10 m?nader sedan
Jag sa inte att jag blev hackad efter att kontot blockerades, jag kunde inte logga in p? min profil, d? sa casinot att jag hade ?ndrat min inloggning och l?senord d?r, det var vad de sa, jag sysslar med det, ?ven om jag inte ?ndrade n?got och de inte kontaktade mig.
Automatiskt ?versatt:
10 m?nader sedan
Well, if your account is blocked and someone has changed your data, isn't it still subject to cybercrime as described to you ? I think it's pretty clear, because if someone got into your account and it wasn't you, then how are we supposed to investigate and help you. I would say that instead it would be a good idea to contact some authorities to help you. Have you done that yet or not ?
10 m?nader sedan
Vilka myndigheter, vad pratar du om, jag f?rstod redan att du samarbetar n?ra med Kraken casino och t?cker f?r dem p? alla m?jliga s?tt, det ?r mitt fel att de p?st?s ha dragit tillbaka inte mig, var det meningen att jag skulle se till att detta inte h?nda, kort sagt, jag h?rde dig, jag kommer inte att se n?gon hj?lp fr?n dig och det har g?tt 2 veckor sedan du kollade licensen, jag f?rst?r
Automatiskt ?versatt:
10 m?nader sedan
I don't think so, I've explained the same thing to you several times and you still don't want to or can't understand. When the casino took the money, changed your data and I don't know what else, we are not able to solve this problem. If you need to hear it again, just say it.
