Hm, that's unfortunate situation. I'd probably explain to casino the same you explained here. Just tell them about the failed attempts and also tell them your Paysafe limit is now changed. You can't do much more. Anyway, is your account in Nordslot verified? Have you already sent them your ID card and other documents?
Det var precis s? jag f?rklarade det f?r kasinot, men jag har inte f?tt svar p? mina mejl p? flera dagar.
Ne mitt konto har ?nnu inte verifierats eftersom jag inte blev ombedd om det, tydligen vill de bara ha ett visst belopp eller med den andra betalningen.
Jag l?mnade in ett klagom?l om detta.
N?r det g?ller utbetalningar ?r kasinot den sista leran utan n?gra begr?nsningar, men det hj?lper inte om du v?ntar 1 vecka p? dina utbetalningar
That's always the worst case when a casino stops communicating with a customer. I hope we'll manage to help somehow.
S? jag kom in igen.
Kommunikation via e-post ?r tyv?rr mycket d?lig. Men chatten ?r utm?rkt och du f?r hj?lp direkt.
Bara dumt att n?r du ?r "inte inloggad" har du ingen tillg?ng till livechatten.
Till slut var jag tvungen att "smuggla mig in i livechatten" genom en kollega, som jag var "r?dd" f?r f?rst, eftersom du inte f?r ha 2 konton och sedan kan jag misst?nkas.
This is actually something I've seen few times in a history. Unregistered players don't have access to the live chat. You can't access your account, because it's locked, you contact the casino via email, but you get no replies so you just create a new account in order to contact the support. You don't use that account for gambling at all. Anyway, the casino contacts you later that your winnings on the first account were voided, because you breached their terms and conditions (multiple accounts). It's stupid, I know.
Hey guys
How long was the verification process for you guys?
I've been waiting for a while now and it's the same story in the live chat.
Please exercise patience, sorry for the delay. Do not worry.
I won quite big, guess lady luck had my six. But i can not withdraw any money due to being unverified.
I'm wondering, how long time have you been waiting for the verification?
It's quite a long time, but there are casinos (not the best ones) where it can take 2-3 weeks. If they ask you to wait, I'd probably wait and send them a reminder every few days.
Thanks.
It's kinda frustrating when you have a large amount of winnings you like to withdraw but you only get, don't worry, exercise patience and so on.
On the other hand, the good sign is that the casino still communicates with you and your account isn't blocked. Just make sure you don't lose your winnings before you manage to verify your account! That happens quite often when players are impatient.
That what happened at first but that only resulted in greater wins actually. Guess lady luck had my six.
Do you know if it's possible to set loss limits in the casino? I'd say it's really worth it. You won't be lucky forever ??
Have not touched the funds sinces 16th and 17th and will not touch it until i have it in my account
I hope so. Be strong and keep us informed! ??
As of yesterday I received an email, my account has been verified. Now i just will have to wait for the withdrawal process
Great news, you're half-way there! It's always good to hear when player gets the winnings, so please keep us updated.
God dag,
Jag har inte heller f?tt svar p? mitt mejl p? tre dagar.
Efter en vinst blockerades mitt konto ?ver natten, varken mina e-postmeddelanden eller KYC-verifiering besvarades.
Livesupport ?r inte tillg?nglig n?r kontot ?r avst?ngt.
Kan n?gon hj?lpa mig vidare? ????
Tack s? mycket
Hm, even thought their website says "Our support team members are available 24/7 to assist you and to reply to all your inquiries at any moment, by chat or email", I haven't found any option to contact them via chat, which would be the faster option compared to e-mails.
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
