Parimatch till?t en bedragare att stj?la 5 250 sulor fr?n mitt konto. Dessutom, med ett konto som jag aldrig anv?nt och som inte st?r i mitt namn, hur ?r det m?jligt att vem som helst kan komma ?t ditt konto och ta ut pengarna, nu ber?ttar supporten mig ingenting om mitt uttag, jag rekommenderar inte alls denna sida om det du vill ?r att ta hand om dina pengar, finns det m?nga b?ttre.
Hello, this looks like a pretty complex problem. The money being taken out of your account was a withdrawal? You didn't share your account password with anyone or anything like that if that was the case ?
Do I understand correctly that now you have made the withdrawal and are waiting for the money or are you still being informed about the money that has disappeared ? Have you already had your account verified at this casino ?
Anyway, the important thing is that you filed a complaint and you did the right thing, because our team will investigate and try to find out what happened. I hope that we can resolve this somehow.
B?sta godkv?ll, jag har spelat p? pe.parimatch i m?nader men fr?n och med den h?r m?naden kommer de inte att l?ta mig g?ra n?gra uttag. De ger mig heller ingen anledning till varf?r de avvisar mina uttag. Endast meddelandet "Det har skett ett fel med betalningen. Medlen har ?terf?rts till kundens konto". Jag kontaktade kundtj?nst och de genererade en biljett till mig efter s? mycket v?ntan, dock har det g?tt 2 dagar och ingen svarar mig.
V?nligen ditt maximala st?d. Jag ser att den ?r licensierad av "gaming-curacao" men n?r jag g?r till den webbplatsen ser jag inte n?gon sektion d?r du kan l?mna in ett klagom?l.
V?nliga H?lsningar
Hi, I noticed that you have a problem with the casino withdrawal and they don't give you any reason why, except that there is a payment error. You didn't find out anything more after you entered the ticket ? I guess the casino will have to investigate further to give you a final answer and until then they have nothing to tell you. What method did you try to withdraw ?
How long has the whole situation been going on ?
Let me know.
Hej Jaro, sedan 4/04 har de avvisat 5 uttag. Jag har uppfyllt alla villkor f?r att kunna dra mig ur. Jag har kontaktat chatten flera g?nger d?r de inte svarar och inte l?ser sig. De genererade en biljett till mig f?r 5 dagar sedan och det st?r fortfarande "vi jobbar p? det." De ger mig ingen l?sning och jag har 2360 sulor i mitt saldo. 
It's not nice when the casino doesn't tell you anything. We give them 14 days to sort out the withdrawal process and if they don't we will contact the casino and see if we can sort it out.
However, if by any chance it can be resolved before the time is up, please let us know. Maybe they will get back to you with the ticket you created, but we will have to be patient.
Fingers crossed. ??
Hej tack s? mycket. S? nu f?r jag v?nta 14 dagar.
I don't think you will have to wait 14 days, 14 days is calculated from the withdrawal you have made. Also you have 2 days and some hours in a complaint in your timer, so I suppose Kristina will then ask you if you got the money or not and we will probably investigate further and try to contact the casino.
Anyway, if something changes, let us know. ??
Fingers crossed. ??
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
