1 ?r sedan
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Parimatch Casino – generell diskussion
Head of Community & Social Media
1 ?r sedan
These are fruads. They did not give my withdrawal and when i deposited they did not give my money
Community & Complaints Administrator
1 ?r sedan
Hello. Could you be more specific, please and tell us what exactly the issue is? Try to provide more details, so we'll be able to assist you somehow.
1 ?r sedan
On 02 April 2024 i withdraw 5000 rupees. It was approved successfully but the money never came to my account. Everytime i ask them they tell me to submit bank report.
Now on 19 may i deposited 9000 rupees. The money got deducted from my account but the deposit was not successful. Whenever i ask for support they just reply with same thing. We are working on your request.
Community & Complaints Administrator
1 ?r sedan
Thank you for clarifying the issue. This sounds really bad, and to tell you the truth, the safety index of this casino doesn't look well to me either.
If you need our complaint team to intervene, please submit a complaint here on our website. It is free of charge, and they will surely have a better look into this issue and will try to get it solved. Just follow this link to do so, and keep us informed on how you go with it.
1 ?r sedan
Hello Romi.
I have filed a complaint. It has been 4 days since i deposited. Everytime i ask them they say we are working on your issue. But all they do is cheat. Many people on youtube have expressed same problem. Parimatch is a complete fruad. Its looting the money.
Community & Complaints Administrator
1 ?r sedan
I have seen your complaint where Veronika has explained the actual situation. Try to check with your payment provider, please, and keep us updated about how it goes. Hopefully, they will be able to find the solution soon. We'll wait for your reply here.
1 ?r sedan
But how can i contact payment provider. I transferred my money to the account which was displayed in parimatch platform
Community & Complaints Administrator
1 ?r sedan
You should contact your bank in that matter. Which payment method have you used, if I may ask?
1 ?r sedan
I did payment by upi. The transaction is successful. The amount was successfully deducted and reached to account displayed in parimatch. What help can my bank do in this matter
Community & Complaints Administrator
1 ?r sedan
I am not very familiar with UPI, to tell you the truth. Isn't it linked to your bank account, actually???
So your bank should confirm that they processed the payment, I would say.
1 ?r sedan
I work in a bank only. I confirmed that payment has successfully been credited.
Community & Complaints Administrator
1 ?r sedan
Do I understand correctly that you work at the bank, which is your payment provider? Okay, I understand. So you reckon it is in the casinos hands. Do they try to solve the problem, though? Have you gotten any new information about your deposit, perhaps?
1 ?r sedan
No they are not doing anything. Whenever i ask them they reply with same thing "we are currently working on your issue". But how can i believe them there is no proof. I enquired this on youtube. Many people have same problem and their deposit is not credited even after two months.
Community & Complaints Administrator
1 ?r sedan
If I can tell from our experience here in Casino Guru, this kind of investigation takes time sometimes. Many times, the money gets lost, and it is needed to find out where. I just hope they will be found soon, you just need to try to be more patient.
1 ?r sedan
But sir there should be some accountability . 5 days have passed. It was my hard earned money. They don't seem to care about it
Community & Complaints Administrator
1 ?r sedan
To tell you the truth, many times it could take maybe even a month to investigate, unfortunately, and I hope this won't be your case.?? Please keep us updated about any changes, we'll wait for your reply.
11 m?nader sedan
I haven't received my 30000 withdrawal amount from parimatch since 17 days now ....could you plz help ???? They are lying to me that have already transferred the amount
Forum and Reviews Administrator
11 m?nader sedan
Hi, I can see that you are having problems in the casino which is not pleasant but let me ask you a few questions.
When the casino claims to have sent you money, did you try to ask the receipt to see if it was really true ? When did the casino tell you this fact and what payment method did you use to withdraw ?
Please let me know.
11 m?nader sedan
I have 24000 Rs in my Parimatch account. I used to play aviator but suddenly my account got blocked. My account is fully verified but they blocked it without any prior notice.
