Hello, I saw that you managed to start a complaint, which was definitely a good step. Our team will investigate the situation and try to help you. I hope we can do that, because casinos should take these situations and requests seriously and not lightly. When you wanted to close your account what was their reaction ? What did they say to you ?
Hej
Jag skrev till Quick Win-livchatten igen i g?r kv?ll och f?rklarade att jag nu hade l?mnat in ett klagom?l. Mindre ?n en minut senare blev jag utsl?ngd fr?n chatten och kan inte l?ngre logga in (administrat?ren avaktiverade den).
S? min beg?ran har ?ntligen beviljats. Det ?r bara synd att det inte h?nde som vanligt.
Mitt problem med Quick Win ?r nu l?st.
Tack
Oh,
Thank you for the good news; at least you can forget about this awful experience and move on.
Will you be interested in looking for another casino, I wager? ??
Hej alla, jag har problem med att ta ut mitt saldo p? QuickWin. Jag st?llde in uttagsmetoden visum och det studsade 3 g?nger. Nu f?rs?kte jag med den internationella bank?verf?ringen, spelkontot kr?ver ingen n?dv?ndig verifiering.
Hello,
I think it's important to reach out for the support asking them for advice. For instance, do you know why the visa option failed three times in a row?
Have spotted any pup up sayin what went wrong? I'm trying to say the best option is always to ask the support.
Try that, please, and let us know how it goes.
Jag kontaktade supporten och de sa att det var ett leverant?rsproblem.
Hello,
this explanation makes sense to me. What about the banking transfer, is it in progress? If you have any issues with the wire transfer, I would suggest asking them to come up with a working spare option.
Please let us know how things are going as we would like to see you get paid.
Hej, ?r detta en seri?s sida?
Hi. Feel free to read all the relevant information about the casino here, and read also the user reviews, which are a bit mixed, so you need to make your own opinion. The safety index is pretty well, though, and the casino is pretty good in solving the complaints as well.
Are you thinking about joining this casino?
Is quickl win casino scam
Hi, is that a question or a statement? Did something happen to you in the casino why are you writing? Can you please describe your current situation better?
Hej den 09/17 skrev jag till Quickwin support och bj?d in dem att st?nga mitt konto eftersom jag spelade ?ver mina tillg?ngar utan att kontrollera mig sj?lv, som svar laddade de en bonus p? mitt konto och satte mig i kontakt med en av deras arbetare p? telegram och i f?ljande m?nader skrev jag flera g?nger f?r att st?nga mitt konto men tv?rtom laddade de bara in fler bonusar och jag fortsatte att spela utan gr?nser, jag skulle vilja fr?ga om det var n?got jag kunde g?ra, tack och ha en bra dag
Hi.
I am sorry that the casino wasn't able to close your account yet. Let me ask you, though, what reason for the closing of your account you stated, please?
It is very important to clearly write the reason, because if you just tell them that you'd like to close your account because, let's say, you don't want to play anymore, it is logical that they will try to keep you there.
A different situation is when a player says that he needs to close the account due to the gambling problem, of course. In this case, the casino should close it right away to avoid any future issues that could happen to this player.
Do you see the difference there? ??
Let us know, please, what your reason was, and then we will see what can be done, and hopefully we'll be able to solve it out.
We'll wait for your reply.
Han citerade alla meddelanden ordagrant:
17/10
hej, jag blir glad om det g?r att st?nga mitt konto
28/10
sn?lla blockera mitt konto
22/11
blockera mitt konto tack
alla svar p? dessa meddelanden var bonus/cash back
tack och jag hoppas att h?ra fr?n dig
Jag gl?mde skriva att de som svar p? meddelande 17/10 fr?gade mig varf?r de ville f?rbjuda mig och jag svarade "I den h?r perioden b?rjar jag spela mer ?n jag har r?d med och det ?r b?ttre f?r mig att f? en broms fr?n spelandet"
Hi there.
It's great that you informed the casino that you felt you spent far too much and that you could not control your passion.
If you only say, "please ban my account" the human on the other side of the screen has no idea about your worries. Instead, he does what he can to avoid losing a loyal customer.
With all due respect, it will be better to consider a permanent self-exclusion.
Some casinos state in the rules that the strict instruction concerning account closure. Has this casino something like that? I wonder whether you have been chating with a bot; these days it may happen very easily ??
To be certain, though, I think it would not hurt to submit a complaint against the casino; at least our experts have a chance to investigate.
This link leads directly to the complaint feature ??
Don't worry, we will be here to help you if you come across any doubts.
Hello, did you also get to explain why it takes so long? We give the casinos exactly this time horizon to pay the player.
Was it necessary for you to verify or not? Did you play with the bonus or not?
However, I saw that you managed to submit a complaint and our team will look into the whole case. We'll see where it goes and if and when you get the money. I'd like to get this resolved as soon as possible but I won't get ahead of myself.
If you have any news, feel free to share it with me.
I see, then starting a complaint was a good step and I hope we can help you. Sometimes it can take a while but the casino should always explain what's going on instead of just giving you a different timeframe all the time.
Anyway, we will have to wait for further developments.
Good luck. ??
Gratis professionella utbildningskurser f?r onlinecasinoanst?llda inriktade p? b?sta branschpraxis, f?rb?ttring av spelarupplevelsen och ett r?ttvist f?rh?llningss?tt till spelande.
Ett initiativ vi har lanserat med m?let att skapa ett globalt system f?r sj?lvavst?ngning, som g?r det m?jligt f?r s?rbara spelare att blockera sin ?tkomst till allt onlinespel.
Du blir snart omdirigerad till casinots webbplats. V?nligen v?nta. Om du anv?nder en annonsblockerare, kontrollera dess inst?llningar.
