1 ?r sedan
Jag ins?g bara att de inte ?r opartiska, just f?r att jag bad om hj?lp och
mitt fall r?der det ingen tvekan om
Automatiskt ?versatt:
1 ?r sedan
The choice is yours, I'd say. ??
Royspins Casino – generell diskussion (sida 4)
Social Media & Community Specialist
1 ?r sedan
De l?ter tidsfristen g? ut utan svar, vilket vackert exempel p? opartiskhet
Automatiskt ?versatt:
2
Social Media & Community Specialist
1 ?r sedan
Don't try to put "impartiality" in context with an overwhelmed Complaint Team.
We took the time to explain to you how busy they are - and treated you like a decent person. Yet you keep complaining and biting the hand that aims to help.
Go somewhere else, please, and take your stupid assumptions with you.
1 ?r sedan
De sa ?t mig att prata med RoySpins, som inte svarade mig. ?r det detta som inneb?r att l?sa klagom?l?
Automatiskt ?versatt:
2
Social Media & Community Specialist
1 ?r sedan
I bet you understand poorly:
"Thank you very much for your patience. Based on our discussion outcome, it seems that the casino team will contact you soon with more details. Hopefully, we can find a relevant solution for both parties. Please let me know when they do so."
??
This is not live chat complaint support, so please - stick with the complaint.
1 ?r sedan
Jag skulle vilja f?rst? hur ett kasino som du redan vet inte ?r seri?st och inte ens l?ser mitt klagom?l f?rblir p? din topp?
RoySpins svarar fortfarande inte p? mig!!!
Automatiskt ?versatt:
2
Forum and Reviews Administrator
1 ?r sedan
I absolutely don't understand your reaction to this casino. First of all, your complaint is still open and the casino always provides what is required of it when prompted. After the complaint is resolved, we can talk about the fact that it did not resolve it.
Secondly, here you will find how we review casinos and find out why it is so high.
For now, you need to be patient and wait because Jozef is investigating everything necessary.
Thank you
1 ?r sedan
Detta kasino, f?rutom att jag tog tusentals euro fr?n mig, gjorde jag bara anspr?k p? €6000.
De till?ter oss att skapa p? varandra f?ljande konton med samma identifieringsdokument, efter att vi har bett om sj?lvuteslutning.
d? svarar de inte, de l?ter pengar s?ttas in, de sp?rrar konton, de beh?ller pengarna.
De ?r manipulativa och presenterar l?jliga f?rslag till resolutioner och svarar inte.
slentrianm?ssigt, varf?r h?ller Casino Guru dig p? toppen, medveten om detta?
?r det n?gon som vill ge sin ?sikt?
Automatiskt ?versatt:
2
1 ?r sedan
Har n?gon n?gonsin beg?rt sj?lvuteslutning p? den h?r sidan?
Jag fr?gade och de l?t mig forts?tta skapa konton och s?tta in och spendera!
Casino Guru h?ller detta casino i topp trots detta!
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
I've already replied to you twice, so I don't think it's necessary to create several threads about the same casino and the same thing. I'd be grateful if you do.
1 ?r sedan
Kommer de att l?ta mitt klagom?l l?pa ut igen????
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
As far as I can see - no. I'm truly glad you made it to the end.
"We reached an agreement. RoySpins gave me 1000 euros and we closed the topic. You can close the complaint."
1 ?r sedan
Tack till mig som kontaktade RoySpins direkt, nej tack till er
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Hm, I'm sure you had a hand in it too, but I don't think our team was without merit. I have a feeling you're pretty ungrateful, even though the effort costs nothing but time and people are trying to help you.
But anyway, I'm glad you managed to sort everything out.
1 ?r sedan
Du gjorde ingenting.
Jag hade turen att RoySpins var seri?s, annars skulle ingenting h?nda.
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
Surely the fact that our team tried to get in touch with the casino on every occasion played no role in that.
Do you think they would be so cooperative in the end without the complaint? In my books, a reasonable person would understand the message.
What is left to be said? If you prefer another site to handle your future complaints, and I hope you won't need that again, feel free to do so. ??
1 ?r sedan
Radka, med all respekt, men du f?rst?r verkligen ingenting av detta!
Jag var den som pratade med RoySpins, Casino Guru gjorde INGENTING
Automatiskt ?versatt:
Forum and Reviews Administrator
1 ?r sedan
Let's leave it at that, because I see that you see it as all your own credit. May you prosper in the future.
1 ?r sedan
This casino is the biggest mess I've played in in 9 years. Additionally, access to game history is blocked. I advise you to steer clear of these puke.
Forum and Reviews Administrator
1 ?r sedan
Hey, do you have this opinion only because of this fact that you can't get into the game history or is there some other reason ? Did you try to ask support why it is not possible to display it ? Maybe they could help you.
