6 m?nader sedan
God kv?ll, jag har sett mycket om detta casino och jag har gjort ett uttag. Hur troligt ?r det att uttaget faktiskt kommer att g?ras? ?r det en bluff eller ?r det funktionellt?
Automatiskt ?versatt:
SlotsPalace Casino – generell diskussion (sida 4)
6 m?nader sedan
Hello,
when you say you have heard a lot, what are you thinking about the withdrawal? What have you consulted so far, please? User reviews, complaints, Safety Index?
4 m?nader sedan
Hej, jag har problem med att verifiera mitt konto.
N?r jag ville ta ut €500 f?r f?rsta g?ngen var jag tvungen att verifiera mitt konto.
Detta var den 12.02.25.
Identitetshandling, adressbevis och selfiefoto accepterades omg?ende. Nu har jag f?rs?kt verifiera transaktionshistoriken inklusive ins?ttningen i n?stan 3 veckor men den avvisas alltid, tidsperioden ?ndras och trots det ursprungliga PDF-formatet och flera inl?mningar avvisas den alltid.
Det har inte kommit n?got svar p? mitt mejl p? en vecka.
Jag hoppas att en l?sning kan hittas.
Automatiskt ?versatt:
Forum and Reviews Administrator
4 m?nader sedan
Hi, the first thing I wanted to ask you was what the casino told you about what was wrong with the document. But I see that hasn't happened, so you're at a dead end. Isn't there a description somewhere of what the document should contain? Sometimes there might be something missing and that's why it's not accepted.
On the other hand, I believe that the casino can help with such things and if you have been trying to verify for quite a long time, I would not wait and open a complaint with us.
Our experts will look into it and try to do their best to help you.
What do you say?
4 m?nader sedan
God afton. Jag har inte gjort n?got uttag sedan den 14/2 och de har fortfarande inte krediterat mig pengarna fr?n SlotsPalace. De s?ger att de manuellt g?r uttag eftersom systemet ?r blockerat. Klassisk. Kan vi g?ra n?got?
Automatiskt ?versatt:
Social Media & Community Specialist
4 m?nader sedan
Hi there. I would not call that classic. If the system is off, there is not much else to do, though of course the player has every right to feel dissapointed. For players with delayed withdrawals, we provide free of charge complaints, but you would not believe that, due to a problem in the system, the complaint may only be submitted on our English website. So, I suggest you give it a few more days or try to change your account settings to EN and then proceed: http://www.kpvfaw.com/complaints/create ????
Well, in my opinion, no one working outside the casino platform will help you get the money until the casino fixes the issue or finds a new provider.
I'm sorry, it does very likely sound like a bad joke given the circumstances...
1
Social Media & Community Specialist
4 m?nader sedan
QUICK UPDATE: The complaints should be up and running. I'm sorry for the inconvenience.
2 m?nader sedan
another one of those useless crab game casinos, which is overwhelmed processing a withdrawal...
full month for a crypto withdrawal which still isn't processed at all
2 m?nader sedan
Hey, I'm sorry you are waiting that long for you withdrawal. Crypto should be the fastest option so my question is, if the casino told you only about some delay and nothin more? Did you need to verify there or not?
Nevertheless, when it's month and you don't know anything relevant I recommend to lodge a complaint on your site.
Our team will be available to assist you with this matter and hopefully also sort it out!
You think you will go for it?
