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SpinBetter Casino – generell diskussion (sida 8)

3 ?r sedan av chja83
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SpinBetter Casino
11 m?nader sedan

You do not respond to sent e-mails and our live support team is uninformed and inexperienced. I would like your help in sending my payment via paybol or jeton wallet

11 m?nader sedan

Dear LeadeRJacK,

To change your payment method, you need to personally contact the security service, as this concerns your finances, and we are sure you would not want this information to fall into the wrong hands. Please send a request to change the payment method to [email protected], and our specialists will provide you with all the necessary instructions.

Best regards,

Spinbetter Support Team

11 m?nader sedan

You do not respond to sent e-mails and our live support team is uninformed and inexperienced. I would like your help in sending my payment via paybol or jeton wallet

11 m?nader sedan

I see that your problems still persist and I hope that you will be able to resolve them with the casino. Be sure to let me know when you hear any news. ??

Jaro
11 m?nader sedan

payment problem continue 4days.

this is very bad.



LeadeRJacK
11 m?nader sedan

Yes I see. Anyway did you try to write about changing payment methods to the casino on the email they posted here ? Were you able to change the payment methods or not ? Are you in contact with them ?

randomplayy
10 m?nader sedan

Hi, I see that the casino replied here on the forum a month ago. Maybe it would be a good idea to tag them with "reply" button and try to resolve it. 

Anyway, what happened when suddenly your account is blocked and the casino is not available for that country ? From what I have seen, players from Croatia can register. Didn't you write to the casino or didn't you find anything?

9 m?nader sedan

Hello I am turning to this webiste for help with spinbetter casino. I have won over 500€ and deposited overall 200€. The casino doesnt want to pay me up in time since the withdrawal is accepted and approved on their part. It has been 5 days since approval of the withdrawal. I have tried to contact Support and their Payments deparment but they always responded with generated message with no solution saying that their payment system is broken or the problem is on the provider of the payment but how can there be a problem on bitcoins side I dont understand they are just liars nothing else. I have been trying everything and I am so frustrated. Their support told me that they work on weekends and they work 24/7 and even confirmed that their withdrawals are processed on the weekends and sent on the weekends. Casinoguru I need your help please.


My account ID - 632027947


Thank you in advance

?ndrad
KennyCZ
9 m?nader sedan

Sorry you have to go through this kind of situation, and good that you submitted a complaint here with our team. Even though they won't be able to intervene before the 14-day time frame passes.

If there are any updates regarding your withdrawal, please let us know right away. Hopefully an intervention of our team won't be needed and you receive your money soon.

Is this your first withdrawal attempt at this casino, by the way?

We'll be waiting here for your reply.

Romi
9 m?nader sedan

Hello, there is not much of an update except their yesterdays mail. file Its always the same thing I get it problems can happen but waiting 7 days for withdrawal with the fastest method is really concerning.


And yes its my first withdrawal, but not first deposit ??


Thank you.

?ndrad
KennyCZ
9 m?nader sedan

Thank you for your reply.

I just hope that they will really be able to solve it soon and you will get your payment.

We will wait for any update.

Romi
9 m?nader sedan

Hello, I have received the money just now.

KennyCZ
9 m?nader sedan

That is some great news; congratulations.

So, what do you think. Are you going to continue playing there now???

9 m?nader sedan

Hej, jag spelade p? Spinbetter casino och vann ?ver 50 tusen. Jag l?ser det f?rst den andra dagen, men jag f?r bara inl?rda mekaniska svar fr?n Support och s?kerhetsavdelningen. Jag har redan skickat skanna-ID:t 3 g?nger och jag ?r fortfarande inte verifierad. Men vad v?rre ?r: ig?r gick det inte att ta ut pengarna p? grund av utebliven verifiering, och idag, n?r jag f?rs?kte logga in, ?r mitt saldo reducerat till n?stan noll. Support svarade att det inte finns n?gra problem p? deras sida och att jag inte har n?got register p? listan ?ver spel (logiskt sett) eftersom jag inte ens var inloggad mellan dessa poster. Jag skrev ett klagom?l till tv? adresser, en av dem skrev omedelbart tillbaka och sa till mig att kontakta supporten och sa att de inte har att g?ra med detta. S? exakt var ska jag skriva f?r att ta reda p? vad som h?nde med mina vinster? Tack, Hana

Automatiskt ?versatt:
9 m?nader sedan

Och sn?lla: ?r uttagsgr?nsen verkligen 1000 per f?rfr?gan och bara 1500 totalt per dag?

Automatiskt ?versatt:
hana2101
9 m?nader sedan

May I ask if you played with some bonus, perhaps? That could be the explanation for reducing your winnings, you know.

The support should always explain this kind of thing to players, of course.

Usually there is a maximum withdrawal limit when it comes to bonuses, and it should always be stated in the terms. Have you checked it before playing with this bonus???

Try to look for it, or even as the support and let us know, please.

Also, yes, they do have the maximum withdrawal limit €1,500 per day and €45,000 per month.

We'll wait here for your reply and will try to get the resolution of all this together.

Romi
9 m?nader sedan

Men det r?cker inte. Andra kasinon tenderar att ha 20 000 till 2 000 per dag

Automatiskt ?versatt:
hana2101
9 m?nader sedan

I surely get your point, and that is why it is really important to read the terms beforehand so you know what to expect.

9 m?nader sedan

Tack Roni. Jag hade inga aktiva bonusar. St?d svaren mekaniskt och oftast p? n?got annat ?n det jag fr?gade

?ndrad
Automatiskt ?versatt:
9 m?nader sedan

N?sta g?ng jag f?rs?kte skicka ID-/passdokument fick jag ett meddelande fr?n Security om att sluta skriva till dem, annars blockerar de min e-postadress. Jag kommer aldrig att slutf?ra verifieringen s? h?r.

Automatiskt ?versatt:
hana2101
9 m?nader sedan

But did they ask for those documents???

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