10 m?nader sedan
DETTA HUSET BETALAR INTE, JAG HAR F?RS?KT F? BETALNING SEDAN 2024-07-18 OCH INGENTING. ABSURD! DE GER ALLTID URS?KTER OCH BER DIG ATT AVBRYTA UTTAGET OCH ?NDRA ?TERTAGANDET OCH DE BETALAR INTE! S?TT INTE IN
Automatiskt ?versatt:
Sportaza Casino – generell diskussion (sida 4)
Social Media & Community Specialist
10 m?nader sedan
Hello,
You have every right, in my opinion, to be upset with the casino. It will soon be a month from now, which must be really difficult for you! I noticed that you tried to file a complaint, but unfortunately, it was incredibly vague about the problem you were having at the casino.
It is advisable that you go through the same procedure again, elaborating on what transpired. Simply put, describe the circumstances. The more details you add, the better.
It would be unfortunate to be left without assistance simply for failing to supply essential details. Don't you tink?
10 m?nader sedan
HUSET BETALAR HELT ENKELT INTE, OCH DE FINNAR URS?KTEN ATT DET ?R PROBLEM MED BETALNINGSMETODEN.... D? BER DE DIG ATT ANV?NDA OCH TA UT P? ANNAT S?TT OCH SAMMA SAK H?NDER!
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Forum and Reviews Administrator
10 m?nader sedan
This is exactly what I wanted to tell you to try another method if possible, but I see that it has had no success. Did you ask the casino what alternative you should use to make it work ? I would probably try that.
If that doesn't work either, our team will try to step in and help you. I'm hoping it will work out in the end, although I don't want to make any promises.
I'll keep my fingers crossed. ??
10 m?nader sedan
I've tried all of this and so far nothing, that's why I'm trying to turn to you... if you can help me I'll be very grateful!
Social Media & Community Specialist
10 m?nader sedan
Of course, we will gladly help you. Could you kindly answer all the questions Veronika has asked you?
That's the best you can do to get a proper response. Make sure she knows every details, please.
Thank you, I really hope this struggle will end soon in the best way possible!
10 m?nader sedan
Jag har v?ntat p? ett uttag i en vecka trots att jag fick veta att det skulle ta mellan 3 och 5 arbetsdagar. 7 dagar hade g?tt och de gav mig urs?kter om en l?ng lista med uttag. Jag tycker att det ?r skamligt att de spelar med folks pengar s? h?r men jag t?nker inte sitta still. Jag funderar p? att l?mna in ett officiellt klagom?l p? statsdepartementets hemsida i spelregleringsavdelningen och ? andra sidan ska jag g? till polisen f?r att anm?la dem s? att de ?ppnar en utredning genom spelbrottsgruppen. Detta kan inte till?tas. Om n?gon skriver till mig ?r jag alla ?ron.
Automatiskt ?versatt:
10 m?nader sedan
It is nothing unusual that an online casino could experience an overload with withdrawals, to tell you the truth.
The important think is for them to pay at the end. So, try to be a bit patient, and let us know how it goes. If the 14 day time frame passes and you still won't have your money, our complaint team will look into it, if you wish.
Just also bear in mind that weekends don't count. Usually they don't proceed with payments, you know.
10 m?nader sedan
Klagom?let ?r att jag g?r till polisen f?r att i princip anm?la det. Idag ?r det 5 AFF?Rsdagar och jag saknar ett uttag som inte har behandlats. De leker med dina pengar.
Automatiskt ?versatt:
10 m?nader sedan
De st?ngde precis mitt konto och beh?ll mina 500 €. Jag ber snarast om din hj?lp.
Automatiskt ?versatt:
10 m?nader sedan
Jag ber om h?gsta prioritet och hj?lp med detta problem. De har st?ngt mitt konto och beh?llit mina pengar.
Automatiskt ?versatt:
10 m?nader sedan
I'm sorry to hear that. I assume they didn't provide you with any reason for the account closure? In that case, I recommend you submitting a complaint on our website so our team can start dealing with it.
10 m?nader sedan
Perfekt Daniel, jag kommer till det.
Automatiskt ?versatt:
10 m?nader sedan
Nej, de har fortfarande inte betalat mig.
Automatiskt ?versatt:
10 m?nader sedan
Okay then, let's see how our team will go.
10 m?nader sedan
Jag skrev till Tomás f?r ett par dagar sedan och skickade all dokumentation till honom men han har inte ber?ttat n?got f?r mig.
Automatiskt ?versatt:
10 m?nader sedan
You know, our specialists usually deal with dozens of complaints at the same time. Hence, we've developed the timers so the player can see how much time is left for the next complaint phase.
I imagine it's not very comfortable, but I'd like to assure you all complaint specialists are doing their best to address each complaint with no avoidable delay. Try to hold on, please.
8 m?nader sedan
Godmorgon casino guru team, jag hoppas att ni m?r bra ?? Jag skulle vilja veta din ?sikt om f?ljande ?mne, f?r n?gra m?nader sedan hade jag lite sv?rt att checka in p? sportazza, men lyckligtvis gick allt bra och jag har gjort uttag n?r jag brist. Men h?r ?r grejen, jag har f?tt ett mail fr?n en sportazza vip manager som vill kontakta mig per telefon p? engelska, vilket inte ens ?r mitt b?sta spr?k, tror jag kanske f?r att mitt saldo ?r h?gt trots att jag har ett konto begr?nsat till litet belopp. Eftersom jag hade initiala problem med verifieringen och ?ven om allt nu ?r normalt, skulle jag vilja veta din ?sikt. ??
Automatiskt ?versatt:
8 m?nader sedan
Good morning.
I believe that you should explain it to them and say that your English is not very good.
They will surely come up with some solution. It is always about communication.
Please let us know how it goes and if there is any update regarding this.
