3 ?r sedan
Om du vill diskutera n?got relaterat till Vulkan Vegas Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Vulkan Vegas Casino – generell diskussion
Head of Community & Social Media
3 ?r sedan
Normal att verifieringen tar s? l?ng tid?
Och du b?r anv?nda samma metod n?r du tar ut som n?r du g?r en ins?ttning.
Hur ska det fungera med paysafecard? Jmd-upplevelser?
Automatiskt ?versatt:
Head of Community & Social Media
3 ?r sedan
How long time have you been waiting for the verification?
Yes, it's a standard process that the winnings need to be sent using the same method as the method that was used to make a deposit (it's actually a very basic anti-money laundering rule that casinos need to follow).
In case it's not possible (for example paysafecard or certain Mastercards that don't support withdrawals), then only in these cases the customer needs to verify another payment method (for example you send a bank statement showing your bank account number) and then the winnings are sent directly to your bank.
3 ?r sedan
Jag v?ntar fortfarande p? verifiering.
Jag har redan skickat ett kontoutdrag men inget mer h?nder.
MfG Jonas fredag
Automatiskt ?versatt:
Head of Community & Social Media
3 ?r sedan
But when did you send it? How long time have you been waiting for the verification?
3 ?r sedan
Jag skickade in uppgifterna f?r 4 dagar sedan men inget h?nder fortfarande.
S? jag v?ntar fortfarande p? en bekr?ftelse p? att verifieringen ?r klar.
MfG Jonas fredag
Automatiskt ?versatt:
Head of Community & Social Media
3 ?r sedan
Does the customer support reacts to your messages? Have you tried to contact them on the live chat and ask about the situation?
3 ?r sedan
Jag har exakt samma problem livechatt fungerar inte och inget svar via e-post
Automatiskt ?versatt:
Head of Community & Social Media
3 ?r sedan
Hello, what' the current situation, please? If you still have no reply from the casino, please, send me your email address that you used to register in Vulkan Vegas to [email protected] and then I'll try to contact the casino directly.
3 ?r sedan
Hello lennys, what' the current situation, please? If you still have no reply from the casino, please, send me your email address that you used to register in Vulkan Vegas to [email protected] and then I'll try to contact the casino directly.
Representant f?r casinot
3 ?r sedan
Dear Lennys
Could you please describe what exactly does not work within the live chat ? (A button can't be pressed, erors etc?) Thank you in advance!
Also, please kindly check the e-mail of yours. The response has been provided.
3 ?r sedan
chatten kan inte ?ppnas och som sagt skickade jag alla dokument men inget har h?nt p? tio dagar
Automatiskt ?versatt:
Representant f?r casinot
3 ?r sedan
Dear lennys
By far I see that the requested document has been provided on July 27. It's been approved, you may proceed with the withdrawal.
Re the live chat - we have not seen any complaints on the technical side. Would you be able to provide the device, operating system and the browser you are trying to open the chat from? This is much appreciated. Thank you!
1
3 ?r sedan
Nej det st?mmer inte. Jag beg?rde en utbetalning och den avvisades. Mitt e-postmeddelande ?r [email protected] sn?lla hj?lp mig, jag har v?ntat l?nge och har skickat r?tt dokument s? jag vill ocks? f? min utbetalning, sn?lla
?ndrad
Automatiskt ?versatt:
Representant f?r casinot
3 ?r sedan
I've been through the same thing. Verfication is very old. I sent you an email but there's no answer. I want to withdraw my money over this.
Looks like you had to change your website on the vulcano casino wasn't the best recommendation for mastercard payment.
3 ?r sedan
I've been through the same thing. Verfication is very old. I sent you an email but there's no answer. I want to withdraw my money over this.
3 ?r sedan
Jag kan inte ta ut mina pengar, det h?r ?r en bluff, jag f?rlorade tusen pesos ovanp?, jag tj?nade mer ?n 15 tusen och jag vill g?ra uttag och de s?ger till mig att betalningen kommer att g?ras omedelbart och sedan ber?ttar de f?r mig att det kommer att ta 7 arbetsdagar detta ?r en l?gn jag spelade med god tro och dessa m?nniskor lurar m?nniskor, det ?r skit, jag kommer att bli ett klagom?l
Automatiskt ?versatt:
3 ?r sedan
They can in fact to approve the withdrawal immediately, but it can take up to 7 days to receive the money to your account. Is the withdrawal still pending?
3 ?r sedan
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