2 ?r sedan
Om du vill diskutera n?got relaterat till Yonibet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Yonibet Casino – generell diskussion
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Head of Community & Social Media
2 ?r sedan
Det ?r inget klagom?l, men jag vill ?nd? veta din ?sikt f?r ett ?gonblick.
YoniBet uppmuntrar o?nskat och proaktivt sina spelare att installera ett VPN f?r att kunna spela alla spel. Ocks? f?r att kringg? B2B-spelleverant?rernas begr?nsningar som kasinot fick fr?n B2B-spelleverant?rerna. YoniBets T&C anger att anv?ndningen av ett VPN ?r f?rbjudet och alla vinster som gjorts med hj?lp av VPN kommer att konfiskeras.
?r CasinoGuru ok om ett kasino aktivt uppmuntrar sina spelare att installera ett VPN och uppmuntrar spelare att engagera sig i en kriminell och illegal aktivitet som ett resultat och bryta mot T&C?
?ndrad
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
I'd say that I quite understand why the casino recommends using the VPN. They want to keep players by allowing some of them to play games they would normally can't because of the local market restriction. But, and I think we have the same opinion on that, it feels like the casino is not taking its own terms into the consideration. By allowing players to play restricted games, the casino surely risks a good relationship with the game provider, on the other hand, players benefit from this situation.
The most crucial point is that in such case, the casino must not use this against the player (by voiding the winnings collected on the restricted game), that would be totally wrong.
I would recommend taking a screenshot showing the casino suggested using the VPN, just in case the player is accused of breaching the casino's terms by actively using the VPN.
I feel this is not a question about legality, it is a question about fairness.
What do you think?
2 ?r sedan
?r det verkligen bara en fr?ga om r?ttvisa och inte laglighet? Kasinots T&C anger specifikt att det ?r f?rbjudet att anv?nda ett VPN. Och kasinot uppmuntrar o?nskat och proaktivt spelare att inte f?lja T&C genom att s?ga att de ska anv?nda ett VPN.
G?ller villkoren endast noggrant f?r spelaren (bonusvillkor, uttagsvillkor, verifieringsvillkor etc.) men g?ller villkoren inte kasinot?
?r det verkligen ok f?r ett casino att dra f?rdel av en nisch p? marknaden och l?ta spelare spela spel som spelleverant?rerna har f?rbjudit? Det f?r d?rmed en f?rdel gentemot alla andra kasinon som f?ljer begr?nsningarna och strikt f?rbjuder VPN och genererar f?ljaktligen mer int?kter.
Med andra ord, n?r ett kasino ber en spelare att anv?nda ett VPN f?r att ?ga spel och spelaren f?rlorar pengar som ett resultat av att spela. ?r detta bara vinst vad g?ller spelleverant?rer och andra casinon som f?ljer restriktionerna, eller ?r det en vinst som ett resultat av att man inte f?ljer restriktionerna och T&C?
?ndrad
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
We are an independent company, we are not lawyers, licensing authorities, or any other regulatory body.
What we deal with is fairness, to discuss legality, turn to the official authorities, please.
Personally, I'd say that casino's terms and conditions are not laws the question of legality lies elsewhere, at least to me.
Ask any official authority and share the response here.
2 ?r sedan
I hereby inform that yonibet and its partner and sister casinos (Altacore N.V.) reject any kind of complaint (regardless of the content). According to its statements, the casino also sees itself not responsible for taking and complying with any measures against gambling addiction. The casino always justifies this with the article from the T&C that the player agreed to when registering:
"By creating your account, you guarantee the following:
- You understand and accept the existing risks of losing your money by using the services of the Website"
So if you want a fair complaints procedure and some player protection, I advise against doing so at Altacore N.V. casinos. to play.
Social Media & Community Specialist
2 ?r sedan
Seems you created a template for that.
1 ?r sedan
good morning, while playing a game, I noticed that there was a bug in the game that "STOLE THE PLAYER", but I don't know how to report this, the game provider's website has no means of contact, and it is not related to the casino pos I tested it on others, how do I report it?
Social Media & Community Specialist
1 ?r sedan
Hey there!
Just a few questions to help me understand:
Where did you play the game if not in a casino?
Did the bug explicitly say: "STOLE THE PLAYER"? That would be highly unusual...
If the game provider does not offer any kind of contact information, it probably doesn't care much about feedback. ??
Can you name the provider?
1 ?r sedan
Hello, please provide your email to send more details, thank you, I tried to contact the game provider but never received a response
Forum and Reviews Administrator
1 ?r sedan
Hi you can also share with us here on the forum. However, the game provider did not reply to you at all ? The casino has also not addressed the problem you described ? Nothing has changed in all this time ?
1 ?r sedan
I sent the details to [email protected] and [email protected]
Forum and Reviews Administrator
1 ?r sedan
If you have any problem or evidence that something is not as it should be, it would be best to open a complaint on this link and provide evidence there. Radka and I are just admins on the forum, so I think with our experts you could learn more.
1 ?r sedan
Fattar inte hur kan ni ge Yonibet ett s? h?gt betyg n?r dom har utbetalning av vinst mellan 24-48 timmar fast det kan ta upp till en vecka! Jag har vunnit ig?r lite pengar och fick besked alldeles nyss av Noemi p? chattservice att dom har lite folk i finansavdelningen och hinner inte betala ut pengar fram till n?sta vecka!
Uppmuntrar folk att inte spela hos detta casino eftersom en vecka dr?jningsm?l i dagens tider 2023/2024 ?r helt oacetabelt!
1 ?r sedan
Hi, I'm sorry your withdrawal is delayed. I would like to point out that we give casinos 14 days to resolve withdrawals and since it's a holiday and the casino told you it's understaffed, there's probably nothing that can be done about it. Also, how fast the withdrawal is is not determined by the casino's safety index.
I definitely know it's not pleasant and everyone would like to have the money as soon as possible, but the casino didn't ignore you and told you the situation. Unfortunately, sometimes things like this happen and you have to wait for your money. ??
If you have a problem later, let us know and we will try to help.
1 ?r sedan
Tack f?r svaret, men ibland man ?r sugen att prova spela p? utl?ndska casino och i j?mf?relse med svenska ?r otroligt skillnad! Vi har efter regleringen 2019. ca 40 -50 casino med licens och ALLA betalar vinst OMG?ENDE !
Tar max 5 minuter och pengar ?r p? konto t.o.m. p? helger !
En casino ska vara seri?st om dom tar in och ut pengar lika snabbt, allt annat ?r bara medioker/budget casino som funkar precis som banker p? 90-talet, man k?per in en aktier, l?mnar bud och efter en eller tv? veckor f?r du brev att dina aktier ?r k?pta!
?ndrad
1 ?r sedan
I understand that if you are used to having your money basically right away at other casinos, this is not pleasant for you. However, what I would recommend in this case is to stick to casinos where you have good experience. Because if you want to try some other casinos, you may also experience similar problems.
Nevertheless, I would like you to get the money right away, but it is not the case yet and as I said you will have to be patient. If you have any new information be sure to share it.
I wish you everything will be sorted out as soon as possible. ??
1 ?r sedan
Vad kan jag s?ga om detta fr?n b?rjan bra casino, vinster p? ?ver €1000 med en €20 ins?ttning! Jag var verkligen imponerad problemet kommer senare!
Slots beteende helt manipulerat, spel kopplar ur p? ett riktigt konstigt s?tt! Kasinots RTP blir praktiskt taget 0% eller d?romkring hos de allra flesta leverant?rer ?? Jag h?ller med om att det ?r ett turspel men h?r ?r n?got mer!!!
Automatiskt ?versatt:
Social Media & Community Specialist
1 ?r sedan
Well, if only such situations were measurable! I recognize your feelings, but this is something I believe is not actually provable, hence, it is sad that we have to call it a matter of luck ??. If you catch my meaning,..
6 m?nader sedan
Jag hade ett bra f?rsta intryck av Yonibet, KYC var snabb och uttaget ?verraskade mig positivt, det behandlades p? cirka 4 timmar, men jag hade fr?gat i chatten hur l?ng tid det tar i genomsnitt och de sa till mig 24 till 48 timmar. Mitt uttag gjordes i kryptovaluta
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