Hey!
Put money in last week, lost and won over the weekend but now want to withdraw my money, now the problems start!
Deposited money with my MasterCard (as I understand it, it can make things a little harder)
I contacted support and here are my emails with them.
-Hello. Specify the number of your gaming account, please.
I did that.
-Provide us with a photo of the bank card (both sides), the bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible and on the back side the CVC code can be closed as well.
I did that, send them the photos with My bankcard and some Numbers protected.
-You should provide us with the bank statement for the bank card in the pdf format. This statement should display this bank card holder's name, number of the card, your deposits.
I have now sent a question to my bank if this can be fixed, but is it legal that 22bet wants this much information and should I even send the information if it can be fixed from the bank? What's the point of covering certain numbers on my bank card last time if they now want the whole number?
Anyone that can help me? And tips on how I can get my money out of this Casino?
Thanks for the help!
Hej!
Satt in pengar under f?reg?ende vecka, f?rlorat och vunnit under helgen men vill nu ta ut mina pengar, nu b?rjar problemen!
Satte in pengar med mitt MasterCard (som jag f?rst?r det kan det g?ra saken lite sv?rare)
Jag kontaktade support och h?r kommer mina mail med dem.
-Hello. Specify the number of your gaming account, please.
I did that.
-Provide us with a photo of the bank card (both sides), the bank card number can be closed with a piece of paper leaving first 6 and last 4 digits visible and on the back side the CVC code can be closed as well.
I did that, send them the photos with My bankcard and some Numbers protected.
-You should provide us with the bank statement for the bank card in the pdf-format. This statement should display this bank card holder's name, number of the card, your deposits.
Jag har nu skickat en fr?ga till min bank om detta g?r att fixa, men ?r det lagligt att 22bet vill ha s? h?r mycket information och ska jag ens skicka informationen om det g?r att fixa fr?n banken? Vad ?r meningen med att t?cka vissa nummer p? mitt bankkort f?rra g?ngen om dem nu vill ha hela nummert?
N?gon som kan hj?lpa mig? Och tips p? hur jag kan f? ut mina pengar fr?n detta Casinot?
Tack f?r hj?lpen!