K?ra alla ....
Casino Marriott Update ..............
Jag fick den h?r i min skr?ppostmapp ig?r. Det h?r ?r det f?rsta e-postmeddelandet som jag har f?tt tillbaka fr?n ekonomi (f?rutom en tillbaka i november som ber?ttade f?r mig att jag inte kunde ta ut mina vinster eftersom miniminuttaget var 200 euro)
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M?n den 5 april 2021 kl. 08.45 skrev:
hej David
Fr?n och med 1.4.2021 har Casino Marriott bytt ?gare
Och jobbar idag under en ny ?gare.
du har en beg?ran om uttag p? 1000 euro
Och enligt villkoren har du r?tt till 150 euro
Din senaste ins?ttning var 9/2/2021 p? 15 euro
Och enligt villkoren har du bara r?tt till 150 euro
Skickade dina bankuppgifter till mig s? ?verf?r jag pengarna till dig
En mycket d?ligt skriven e-post som jag verkligen inte skulle sv?lja. H?r ?r mitt svar .. (minus mina bankuppgifter)
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K?ra Casino Marriott.
Den 25 januari i ?r gjorde jag en ins?ttning p? 100 € och en bonus tillkom. Mellan dagen f?r ins?ttningen och fram till fredagen den 29 januari hade jag framg?ngsrikt satsat de n?dv?ndiga kraven p? 13 500 € (?ven om jag inte hade n?gon aning om hur du kom till din satsning) Om du faktiskt l?gger till spelet var det faktiskt ?ver € 50k. Medan de pratade med tv? av din supportpersonal mellan dessa datum informerade de mig om de n?dv?ndiga oms?ttningskraven som skulle spelas. Jag fick veta att s? snart du har spelat igenom kraven kommer du automatiskt att kunna ?verf?ra f?r ett uttag. Detta ?gde rum fredagen den 29 januari. Eftersom min f?rsta ins?ttning var 100 euro var gr?nsen f?r att jag faktiskt kunde ta ut 1000 euro (10 g?nger ins?ttningen). Min saldo ?kade faktiskt till ?ver 5 500 euro, men det var faktiskt d?da pengar.
Jag gjorde mitt uttag den 29 januari som jag sa tidigare och detta var l?st i ditt system. Alla satsningar hade slutf?rts och detta var ett 100% legitimt uttag. Det ?r enkelt att € 1000 euro vann med € 100 euro insatt den 25 januari. Jag har sk?rmgrepp fr?n din supportpersonal som bekr?ftar allt detta. Jag har ocks? bifogat betalningen som l?mnade min bank. Det deponerades till Marriott m?ndagen den 25 mars och kom igenom mitt uttalande tre dagar senare.
Jag uppmanades faktiskt av din supportpersonal att forts?tta deponera ett par veckor senare, vilket skulle p?skynda behandlingen och betalningen av mitt uttag p? 1000 euro ?? Bisarr. D?rf?r ytterligare tv? betalningar p? 15 euro. Dessa betalningar har INGENTING att g?ra med mitt tidigare uttag.
Du kan ocks? tydligt se att en av din supportpersonal tydligt har sagt till mig att den har accepterats och betalats! Otrolig! Jag har m?nga andra sk?rmdumpar och e-postmeddelanden fr?n en tidigare anst?lld p? kasinot Andrew Miller.
Jag har bifogat mina bankuppgifter som jag f?rv?ntar dig att du g?r en r?tt och hederv?rd betalning p? € 1000 euro.
Jag ?r s?ker p? att detta ?r en ?vervakning fr?n kasinot, och eftersom jag ?r ny ?gare ?r jag s?ker p? att du skulle vilja beh?lla de befintliga kunderna ombord och s?tta r?tt p? saker efter inkompetensen hos den senaste ledningen, som faktiskt bryter mot alla dina villkor och handlade ocks? med fullst?ndig och grov oaktsamhet!
Jag ser fram emot betalningen p? 1000 euro och detta kommer att s?kerst?lla att alla r?ttsliga ?tg?rder avbryts.
Med v?nliga h?lsningar.
Mr D Brooks
22 Alpine Road
Ventnor
I W
PO38 1BU
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jag v?ntar p? svar d?r ..
Dear all....
Casino Marriott Update..............
I had this arrive in my spam folder yesterday. This is the first email that i have had back from finance, (apart from one back in November telling me i could not withdraw my winnings as the minimun withdrawal was €200 euros)
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On Mon, 5 Apr 2021 at 08:45, wrote:
Hi David
From 1.4.2021 Casino Marriott has changed owners
And working today under a new owner.
you have a 1000 euro withdrawal request
And according to the terms and conditions, you are entitled to 150 euro
Your last deposit was 9/2/2021 of 15 euro
And under the terms, you are only entitled to 150 euros
Sent me your bank datils and I will transfer you the money
A very badly written email of which i certainly was not going to swallow. Here's my reply.. (minus my bank details)
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Dear Casino Marriott.
On the 25th January of this year i made a deposit of €100 and a bonus was added. Between the day of making the deposit and up until Friday 29th January i had successfully wagered the necessary requirements of €13,500 (Although i had no idea of how you came about your wagering) If you actually add up the play through it was actually over €50k. Whilst speaking to two of your support staff between these dates they were informing me of the necessary wagering requirements to be played. I was informed that as soon as you have played through the requirements you will automatically be able to transfer over for a withdrawal. This took place on Friday 29th January. Because my initial deposit was €100 euro the limit that i could actually withdraw was €1000 (10 x the deposit) My balance actually increased to over €5,500 euros, but this was effectively dead money.
I made my withdrawal on the 29th January as i said earlier and this was locked into your system. All wagering had been completed and this was a 100% legitimate withdrawal. It's simple the €1000 euros was won with the €100 euro deposited on 25th January. I have screen grabs from your support staff confirming all of this. I have also attached the payment that left my bank. It was deposited to Marriott on Monday 25th March, and came through on my statement 3 days later.
In fact i was urged by your support staff to carry on depositing a couple of weeks later of which would speed up the processing and payment of my €1000 withdrawal?? Bizarre. Hence two further payments of €15 euros. These payments have NOTHING to do with my previous withdrawal.
You can also clearly see that one of your support staff has clearly told me that it has been accepted and paid! Incredible! I have many other screen grabs and emails from a former employee at the casino Mr Andrew Miller.
I've attached my bank details for which i expect you to make the right and honourable payment of €1000 euros.
I'm sure this is an oversight from the casino, and being new owners i'm sure you would want to keep the existing customers onboard and put things right after the incompetence of the last management, who actually breached everyone of your terms and conditions and also were acting with utter and Gross Negligence!
I look forward to the €1000 euro payment and this will ensure all legal action is cancelled.
Yours sincerely.
Mr D Brooks
22 Alpine Road
Ventnor
IW
PO38 1BU
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i’m awaiting there reply..
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