Vad h?nde:
Jag spelade p? Housebets mellan 28 februari och 8 mars 2025. Den 28 februari kontaktade jag deras support f?r att fr?ga om jag fick anv?nda deras plattform fr?n Portugal, och de bekr?ftade att jag kunde. Men ?tta dagar senare var mitt konto begr?nsat, och jag blev senare helt avst?ngd fr?n deras plattform. Jag blev ocks? avst?ngd fr?n deras Discord-, Telegram- och livechattsupport, vilket gjorde det om?jligt att kommunicera med dem. De har beh?llit alla mina insatta medel, och jag kunde aldrig ta ut n?got innan mitt konto sp?rrades.
Belopp som lurats:
9228,37 USDC ERC20
Betalningsbevis:
https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44
Betalningsbevis: https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png
Ytterligare anm?rkningar:
PM/chattloggar 1: https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
PM/chattloggar 2: https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
Jag vill dela min erfarenhet med Housebets f?r att varna andra om deras skumma metoder. Jag gjorde flera ins?ttningar mellan 28 februari och 8 mars, totalt 9228,37, och jag gjorde aldrig ett enda uttag. Pl?tsligt, efter att ha kontaktat deras support ang?ende juridiska problem, f?rbj?ds mitt konto utan f?rklaring och mina pengar stals.
Tidslinje f?r h?ndelser:
* 28 feb - Innan jag gjorde n?gon ins?ttning kontaktade jag Housebets support f?r att fr?ga om jag fick spela fr?n Portugal. De bekr?ftade att jag kunde. -> detta bevis
* 28 feb - 8 mars - Jag fortsatte att s?tta in och spela som en vanlig anv?ndare.
* 8 mars - Efter att ha kontaktat dem igen, var mitt konto begr?nsat, och jag blev avst?ngd fr?n deras Discord, Telegram och livechattsupport.
* 11 mars - Jag f?rs?kte logga in och s?g att mitt konto var helt f?rbjudet, utan att jag kunde komma ?t mina pengar eller ens kommunicera med dem.
Slutsats:
Detta ?r ett uppenbart fall av bluff. De till?t mig att s?tta in i ?ver en vecka samtidigt som jag visste min plats, bara f?r att f?rbjuda mig och beh?lla mina pengar n?r jag ifr?gasatte deras laglighet. Deras brist p? svar och v?gran att ?terbetala mina ins?ttningar bevisar att de inte ?r en p?litlig plattform. Om du v?rdes?tter dina pengar, h?ll dig BORTA fr?n Housebets!
Om n?gon har r?d om hur man kan eskalera detta ytterligare, v?nligen meddela mig. Jag har redan skrivit p? Trustpilot och kommer att forts?tta rapportera detta bedr?geri.
Housebets officiella svar:
Vi tar alla anspr?k p? allvar och str?var efter att uppr?tth?lla transparens i v?r verksamhet. Men i det h?r fallet ?r anklagelserna mot Housebets helt missvisande.
1. Spelaransvar: Det ?r varje spelares ansvar att se till att de lagligt f?r anv?nda v?r plattform baserat p? deras jurisdiktion. Vi tillhandah?ller tydliga anv?ndarvillkor, och det ?r upp till anv?ndaren att verifiera sin efterlevnad innan de deltar i n?got spel.
2. Inga medel blockerades: Housebets blockerade eller h?ll inte tillbaka n?gra medel fr?n denna spelare. Anv?ndaren i fr?ga gjorde ins?ttningar, satsade och f?rlorade till slut sitt saldo genom vanligt spel. Det fanns inga tillg?ngliga medel p? kontot n?r det sp?rrades. Vi har aldrig inte behandlat ett r?ttvist uttag.
3. F?rs?k till utnyttjande av plattformen: Anspr?ket som g?rs h?r f?ljer ett k?nt beteendem?nster d?r en anv?ndare frivilligt deltar i vadslagning, och endast efter att ha f?rlorat f?rs?k att f? tillbaka sina pengar genom att framf?ra anklagelser mot plattformen. Detta tillv?gag?ngss?tt – att f?rv?nta sig att vinster ska hedras samtidigt som man bestrider f?rluster – antyder ett f?rs?k att utnyttja systemet snarare ?n ett genuint klagom?l.
4. Kontobegr?nsning baserat p? jurisdiktion: Kontot begr?nsades n?r anv?ndaren avsl?jade sin plats, i enlighet med v?ra efterlevnadsf?rpliktelser. Men vid den tiden var deras saldo redan $0, vilket betyder att det inte fanns n?gra pengar att ta ut eller "stj?la". Housebets har alltid hedrat uttag och kommer att forts?tta att g?ra det. Vi arbetar med integritet och s?kerst?ller att alla transaktioner behandlas r?ttvist. Det h?r ?r inte ett fall av undanh?llna medel, utan snarare ett f?rs?k att f?rvr?nga fakta efter en rad f?rlorade vad.
Detta ?r v?rt sista svar i fr?gan. Vi kommer inte att engagera oss i ytterligare diskussioner om ett tydligt f?rs?k att utnyttja v?r plattform. Vi uppmuntrar alla anv?ndare att spela ansvarsfullt och se till att de f?ljer jurisdiktionskraven innan de engagerar sig med v?r plattform.
Mitt svar till Housebets:
Housebets h?vdar att kontot var begr?nsat baserat p? jurisdiktion. Dessa bevis mots?ger dock klart detta p?st?ende. Som visas p? sk?rmdumpen var du v?l medveten om min plats den 28 februari. Trots detta f?rblev mitt konto aktivt och jag kunde s?tta in och spela fram till den 8 mars. Det ?r bekv?mt att du bara begr?nsade mitt konto *efter* att jag beg?rde ett uttag.
Tyv?rr verkar det som att varken CasinoGuru eller AskGamblers har housebets.com casino p? listan ?ver kasinon f?r att skapa ett officiellt klagom?l.
What Happened:
I played on Housebets between February 28 and March 8, 2025. On February 28, I contacted their support to ask if I was allowed to use their platform from Portugal, and they confirmed that I could. However, eight days later, my account was restricted, and I was later fully banned from their platform. I was also banned from their Discord, Telegram, and live chat support, making it impossible to communicate with them. They have kept all my deposited funds, and I was never able to withdraw anything before my account was blocked.
Amount Scammed:
9228.37 USDC ERC20
Proof of Payment:
https://etherscan.io/address/0x137a737733647b43B029B2236D1c1660ba4e5d44
Payment Proof: https://i.ibb.co/GfC86qj8/Screenshot-2025-03-10-134109.png
Additional Notes:
PM/Chat Logs 1: https://i.ibb.co/pr1kT8sZ/Screenshot-2025-03-09-230446.png
PM/Chat Logs 2: https://i.ibb.co/SDY3dcDs/Screenshot-2025-03-09-231923.png
I want to share my experience with Housebets to warn others about their shady practices. I made multiple deposits between February 28 and March 8, totaling 9228.37, and I never made a single withdrawal. Suddenly, after reaching out to their support regarding legal concerns, my account was banned without explanation and my funds stolen.
Timeline of Events:
* Feb 28 - Before making any deposit I contacted Housebets support to ask if I was allowed to play from Portugal. They confirmed that I could. -> this evidence
* Feb 28 - Mar 8 - I continued depositing and playing as a regular user.
* Mar 8 - After reaching out to them again, my account was restricted, and I was banned from their Discord, Telegram, and live chat support.
* Mar 11 - I tried logging in and saw that my account was fully banned, with no way to access my funds or even communicate with them.
Conclusion:
This is a clear case of a scam. They allowed me to deposit for over a week while knowing my location, only to ban me and keep my funds when I questioned their legality. Their lack of response and refusal to refund my deposits proves they are not a trustworthy platform. If you value your funds, STAY AWAY from Housebets!
If anyone has advice on how to escalate this further, please let me know. I have already posted on Trustpilot and will continue reporting this fraud.
Housebets Official Response:
We take all claims seriously and strive to maintain transparency in our operations. However, in this case, the accusations made against Housebets are entirely misleading.
1. Player Responsibility: It is each player's responsibility to ensure they are legally allowed to use our platform based on their jurisdiction. We provide clear terms of service, and it is up to the user to verify their compliance before engaging in any gameplay.
2. No Funds Were Blocked: At no point did Housebets block or withhold any funds from this player. The user in question made deposits, placed bets, and ultimately lost their balance through regular gameplay. There were no available funds in the account at the time it was restricted. We have never not processed a fair withdrawal.
3. Attempted Exploitation of the Platform: The claim made here follows a known pattern of behavior where a user willingly participates in betting, and only after losing attempts to recover their funds by making accusations against the platform. This approach—expecting winnings to be honored while disputing losses—suggests an attempt to exploit the system rather than a genuine grievance.
4. Account Restriction Based on Jurisdiction: The account was restricted once the user disclosed their location, as per our compliance obligations. However, at that time, their balance was already $0, meaning there were no funds to withdraw or "steal." Housebets has always honored withdrawals and will continue to do so. We operate with integrity, ensuring all transactions are processed fairly. This is not a case of withheld funds, but rather an attempt to misrepresent the facts after a series of losing bets.
This is our final response on the matter. We will not engage in further discussions regarding a clear attempt to exploit our platform. We encourage all users to play responsibly and ensure they comply with jurisdictional requirements before engaging with our platform.
My Response to Housebets:
Housebets claim the account was restricted based on jurisdiction. However, this evidence clearly contradicts that claim. As shown in the screenshot, you were well aware of my location on February 28th. Despite this, my account remained active, and I was able to deposit and play until March 8th. It is convenient that you only restricted my account *after* I requested a withdrawal.
Unfortunatly it seems neither CasinoGuru neither AskGamblers have housebets.com casino on the list of casinos to create an official complaint.