3 ?r sedan
nej, om du har laddat upp alla dokument f?r du ocks? dina pengar
Ice Casino ?r inte en bluff
Automatiskt ?versatt:
Social Media & Community Specialist
3 ?r sedan
Hello,
you should check the casino yourself in order to get the idea, you can find user reviews, complaints, and previous discussions plus the overall rating:
http://www.kpvfaw.com/IceCasino-review#tab=js-tab-discussion
The current rating is 5,6 out of 10 points meaning a questionable reputation, we also warn about:
Unfair terms and conditions and winnings can be lowered based on your total amount deposited.
I'd advise depositing in a more decent casino with fair rules.
Do you have any idea if you have already provided all documents, to be precise: were all submited documents accepted?
?ndrad
Social Media & Community Specialist
fakosanastasios6
3 ?r sedan
Hello there,
what happened to you?
3 ?r sedan
Jag s?g att jag ocks? laddade upp dokumenten och legitimationen godk?ndes och jag v?ntade en vecka p? att pengarna skulle s?ttas in p? mitt konto 4 g?nger jag f?rs?kte f?r ett uttag som aldrig gjordes ... med urs?kter att det ?r ett problem i system ..... andra kasinon ?r lika ?rliga som casinoin och betmaster som ?r fr?n samma land .... borta fr?n Ice casino jag litar inte alls p? det i transaktioner l?ngt borta, och n?r de avbr?t uttaget gjorde de inte det skicka meddelanden och jag var tvungen att se det p? deras sida ..vilka webbsidor har ocks? ?ndrats
?ndrad
Automatiskt ?versatt:
3 ?r sedan
casino betalar inte
?ndrad
Automatiskt ?versatt:
Social Media & Community Specialist
3 ?r sedan
Jag s?g att jag ocks? laddade upp dokumenten och legitimationen godk?ndes och jag v?ntade en vecka p? att pengarna skulle s?ttas in p? mitt konto 4 g?nger jag f?rs?kte f?r ett uttag som aldrig gjordes ... med urs?kter att det ?r ett problem i system ..... andra kasinon ?r lika ?rliga som casinoin och betmaster som ?r fr?n samma land .... borta fr?n Ice casino jag litar inte alls p? det i transaktioner l?ngt borta, och n?r de avbr?t uttaget gjorde de inte det skicka meddelanden och jag var tvungen att se det p? deras sida ..vilka webbsidor har ocks? ?ndrats
Automatiskt ?versatt:
3 ?r sedan
I must say that it seems this casino has some issues because lots of players have been complaining lately.
Feel free to submit your complaint too, just click this link:
http://www.kpvfaw.com/complaints/create
I hope we will help you out
Social Media & Community Specialist
3 ?r sedan
Hello there,
do you have a problem passing the KYC verification or do you have a pending withdrawal at the moment?
For how long have you been waiting?
In case you can't solve this issue with the casino directly, you can also submit the complaint here.
3 ?r sedan
Hello Ice casino is a really scam, i deposit 450 euros and i win with a total amount of 1100 and i ask a withdraw.
The first time already upload all documents but my withdraw canceled because of KYC, neverminded i pass the KYC the same day and ask again withdraw. They cancel it and say there was an error with card payments and forced me to withdraw with bank transfer (because i ask if they need extra papers they told me no) i wait again some days and rejected because of KYC. Then i go to chat and ask them why, nevermind i ask again withdraw 2 separate 490 euros each, when the first accepted i ask the second one.
After 7 days that was the last day according to their rules to trasnfer the money, the withdraw rejected and at the chat they don't know. Because i know i will never get my money from there i also open a complaint here 2 hours ago. I hope all goes fine but please avoid this casino.
Social Media & Community Specialist
3 ?r sedan
Sadly we've experienced lots of complaints associated with KYC issues and withdrawal complications.
Well, according to your complaint you are experiencing similarities.
I hope we will be able to clear things out.
3 ?r sedan
Hej, ?r ICE casino en bluff?!
Automatiskt ?versatt:
3 ?r sedan
Hello,
do you have any problem with this casino?
SCAM means that the casino only allows you to deposit but you will never get your winnings. I don't think that suits. Check details here:
http://www.kpvfaw.com/IceCasino-review
Fell free to browse the official casino thread here:
http://www.kpvfaw.com/IceCasino-review#tab=js-tab-discussion
2 ?r sedan
This casino is really a scam, they don't pay out winnings, people stay away from this casino as far as possible, which is obviously not a licensed casino at all.
2 ?r sedan
Hello,
I can imagine that you are upset now.
Allow me to get to your attention the ICECasino's main thread, a few hours earlier I answered about the payments: http://www.kpvfaw.com/forum/casinos/icecasino---general-discussion/3#post-29443
The casino pays the winnings at the moment and it is licensed:
http://www.kpvfaw.com/IceCasino-review
I can see that you submitted the complaint, I hope we will be able to help.
2 ?r sedan
ICE CASINO.... Jag registrerade mig, b?rjade s?tta in pengar p? mitt konto och b?rjade spela. Efter ungef?r tv? m?nader lyckades jag vinna en relativt obetydlig summa p? upp till 20 000 CZK jag ville v?lja, men sedan st?tte jag p? ett problem med godk?nnandet av mina personliga dokument, det tog 14 dagar f?r dem att komma till min ans?kan och ?ntligen kunde jag inte logga in p? mitt anv?ndarkonto. Det var d?rf?r jag skrev ett mejl f?r att ta reda p? vad som h?nder. Jag fick veta att jag tyv?rr skrev in mitt smeknamn i namnf?ltet, som jag anv?nder de facto ?verallt, inklusive e-post. Att jag p?st?s ha l?mnat personlig information till en tredje part.... DUM!
De hade inget emot det faktum att jag hade ett anv?ndarnamn p? kontot hos dem som skilde sig fr?n namnet p? kreditkortet som de anv?nde f?r att f? pengar fr?n. Men eftersom jag ville ha pengarna blev det ett mejlbyte om hur jag ville kolla och de kan s?ga upp mitt konto utifr?n detta. Trots mina anstr?ngningar att BEVISA att jag, verkligen ?r Jag, var v?rdel?s. Operat?ren av onlinechatten hade uppenbarligen redan erfarenhet av liknande fall och t?nkte inte ?terbetala mina pengar. D?refter fick jag gener?st skapa ett nytt konto, med korrekt information om mina pengar som jag satt in. inte en tredje part, vilket ?r vad som h?nde h?r, och jag k?nde en m?jlighet att returnera mina ins?ttningar... men det spelar ingen roll f?r ICE CASINO... de beh?ver inte kontrollera det, s? mina vinster stannade hos dem inklusive alla mina insatta pengar.
D?refter hade jag uppenbarligen f?rbannat herrn fr?n onlinechatten tillr?ckligt, s? (f?r mig mitt i samtalet) avbr?ts chatten av operat?ren, som helt enkelt loggade ut...
ICE CASINO ?R INTE ett kasino, utan f?r mig handlar det bara om m?nniskor som tj?nar pengar med onlinegjuterier...
Om n?gon har en idé om hur man f?r ut pengar ur dem, skulle jag vara glad f?r alla r?d. Annars r?knar jag inte s? mycket med det l?ngre
Automatiskt ?versatt:
Social Media & Community Specialist
2 ?r sedan
Hello,
I can understand that it's very important to provide correct information about yourself during the "know your customer verification". But I can't imagine that the casino can't solve the problem with the nickname.
I think it would be best to submit a complaint, so our team can check the whole issue. I believe it's worth the try.
Social Media & Community Specialist
2 ?r sedan
Hello,
if you submit the complaint, we will try to help.
2 ?r sedan
I've been trying to withdraw money from ICE Casino for over a month now ... despite all the attached documents and successful verification, I'm not succeeding ... every day I correspond with Al chat in vain ... I'm convinced that they are a big scam ... can you explain to me how to block them from deceiving other people ... to prevent them from what they are doing...
4
2 ?r sedan
Hi Rioda , I am sorry for your negative experience. Unfortunately Casino Guru is not able to block the casino. But as I see you have submitted a complaint what is great. This means you gave us a chance to find out what is going on there and possibly to inform other players in case some unfair dealing appears. Submitting a complaint on our website is enough for now. Let our complaint team to make their work and follow Kristina 's steps please. I have just noticed she already replied to you.
2 ?r sedan
Hall?. Jag spelade i detta casino. Jag blev ocks? blockerad d?r. Men jag kunde f? tillbaka mina pengar. H?r, som jag f?rst?r det, och redan har ?vertygat mig sj?lv mer ?n en g?ng, d?ljs s?dana bedr?gliga casinon. Du kommer att vara ?vertygad om att casinot g?r r?tt. Jag kan bli blockerad f?r dessa ord. Men jag bryr mig inte l?ngre. F?r mig sj?lv drog jag slutsatser om den h?r webbplatsen.
Automatiskt ?versatt:
