3 m?nader sedan
this can end only one way. the pay my this cash or i take lawyer and go cort and they got bigger problem . because lot people have same problem .
Ice Casino is scam ? (sida 11)
Community & Complaints Administrator
3 m?nader sedan
As I can see, the casino is really cooperating well, and I hope that together we'll be able to fix everything.
Unfortunately, we have also had other cases lately where someone was pretending that it is us, but the email is not from any of our people. Everyone needs to be really careful.
For now, cooperate as much as possible, exactly like you have done until now, and I hope we'll be able to solve your case soon. ??
3 m?nader sedan
not mutch . they write now its acount open but still block so ??.
but lets hope best . i hope also ?? this cash change my life so much if iget it .
Community & Complaints Administrator
3 m?nader sedan
The main thing is to get to the bottom of all this now. ??
3 m?nader sedan
main thing is open my acount again and my 40000€ back in my acount . other ways i start talk lawyer and start cort road becuse i dindt to enything wrong . its icecasino problem if some worker can steel acount and can steel cash in acount .
3 m?nader sedan
Icecasino is not answer . i send today like 5 email. please unblock my acount and but this 40000€ back but they just ignore me . what you think i must go talk my lawyer ?
3 m?nader sedan
e??they just ignore
Community & Complaints Administrator
3 m?nader sedan
This whole issue is not as simple, I would say, and surely needs to be thoroughly investigated.
We don't really know who these people are that were pretending to be us who sent you the email. It is very important not to give any information to someone you are not sure who they are. So, not even the casino knows what exactly happened, I believe.
Maybe it really would be good if you talked to your lawyer about it.
Have you got someone who could help you?
3 m?nader sedan
i didnt write my password enywhere . and i get block before i start talking someone. icecasino block me because i win and they dont want pay .
Social Media & Community Specialist
3 m?nader sedan
If I may, I suggest at least for the future to start using a login different from your email address. This is the very first thing to save you larger troubles and pretty much what the hacker used against you.
Kindly send me your new desired username/login to community@www.kpvfaw.com - not to a fake consultant - to prevent further chances of scamming you again by someone else.
I can assure you it was no one from the Casino Guru Team and I'm also certain the attacker is not from the Ice Casino because other players using the same login + email were emailed in the past. This is the catch.
Please read this guide to stay safe:
https://www.fortinet.com/resources/cyberglossary/types-of-phishing-attacks
