Beckygr990, jag f?rst?r att du ?r frustrerad, men lita p? mig, jag har rik erfarenhet av klagom?l av olika slag.
(Beckygr990 har ett ?ppet klagom?l med Joka Room)
Sn?lla, ta mitt r?d. L?t dem f?rst betala dig, och sedan kan du b?rja med r?ttsliga ?tg?rder, skapa andra klagom?l eller recensioner d?r du vill. Vi vill inte straffa dem f?rr d? de betalar av en anledning. Vi st?der inte dem, men vi vill inte f?rst?ra dina chanser att f? tillbaka pengarna.
Detta kasino har ingen licens - s? det finns ingen regulator, ingen kan tvinga dem att betala dig. Hittills hade de inga problem, men nyligen m?rkte vi att de har n?gra ?ppna klagom?l fr?n australiska spelare.
Varje meddelande du skapar skickar en varning till dem och till mig. Om du b?rjar skriva flera meddelanden kan de b?rja ignorera dig. Speciellt meddelanden som "DENNA KASINO ?R SOOOOOOOO AVV?NGEN"
Om du b?rjar spamma dem kan de s?ga att du inte samarbetar och de kan f?rsena din betalning i m?nader.
S? sn?lla var smart - det ser ut som om de vill betala dig. S? ge dem allt de beh?ver - till exempel kontoutdraget. Jag tror att den b?sta strategin f?r nu ?r att samarbeta och tillhandah?lla alla dokument som kr?vs.
Beckygr990, I understand that you are frustrated, but trust me, I have rich experience with complaints of various nature.
(Beckygr990 has an open complaint with Joka Room)
Please, take my advice. First, let them pay you, and then you can begin with legal actions, creating other complaints or reviews where you want. We don't want to punish them sooner then they pay for a reason. We don't support them, but we don't want to ruin your chances to get the money back.
This casino has no license - so there is no regulator, nobody can force them to pay you. So far they had no problems, but recently we noticed that they have some open complaints from Australian players.
Every message you create sends an alert to them and to me. If you start writing multiple messages, they may start ignoring you. Especially messages like "THIS CASINO IS SOOOOOOOO DISGUSTING"
If you start spamming them, they can say you are not cooperating, and they can delay your payment for months.
So please be smart - it looks like they want to pay you. So please give them everything that they need - for example the bank statement. I think the best strategy for now is to cooperate and provide they all required documents.
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