Hej, ?rligt talat, det st?mmer inte att verifieringen vanligtvis tar n?gra timmar eller en dag. Speciellt inte nu under denna Corona-tid, n?r m?nga arbetar hemifr?n eller n?r de ?r i karant?n och kasinon saknar personal.
Ja, det finns tillf?llen n?r supporten har tid att verifiera dig medan du v?ntar p? en chatt, men ibland har de hundratals dokument i k?n.
Om du inte verifieras under fem arbetsdagar, skulle jag b?rja vara orolig. Jag f?rst?r att du ?r orolig f?r att f?rlora din ?terst?ende 2k. Jag har aldrig spelat i Wolfy casino, men kanske ?r det m?jligt att st?lla in en f?rlustgr?ns s? det kan vara l?sningen f?r att se till att du inte tappar den. Om alternativet inte finns finns det ett annat alternativ fr?n gamla skolan: du kan hitta n?gon du litar p?, be honom att ?ndra l?senordet p? webbplatsen ?t dig s? att du inte kommer ?t det. Personen ber?ttar l?senordet n?r du f?r ett e-postmeddelande som bekr?ftar din verifiering.
Det sista alternativet ?r att be kundtj?nsten om sj?lvutest?ngning. L?t oss s?ga att du kan st?nga ditt konto i en vecka.
Hi, honestly, it's not true that the verification usually takes few hours or 1 day. Especially not now during this Corona time, when many people work from home or they're in quarantine and casinos are short on staff.
Yes, there are moments when the support has time to verify you while you're waiting on a chat, but sometimes, they have hundreds of documents in the queue.
If you're not verified during 5 business days, then I'd start being worried. I understand that you're worried about losing your remaining 2k. I've never played in Wolfy casino, but maybe it's possible to set there a loss limit so that might be the solution to make sure that you won't lose it. If the option isn't there, then there's another old-school option: you can find someone you trust, ask him to change the password on the website for you so you won't be able to access it. The person will tell you the password once you get an email confirming your verification.
The last option is to ask the customer support for self-exclusion. Let's say you could close your account for a week.
Automatiskt ?versatt: