K?ra Veronika,
V?nligen hitta svar p? dina fr?gor nedan:
Vilken cryptocurrency-pl?nbok anv?nde du f?r uttaget?
Jag anv?nde Binance pl?nbok Tether ERC20.
F?rutom bekr?ftelsemailet om det lyckade uttaget den 21.02.2025, har du f?tt n?gon annan kommunikation fr?n casinot?
Som jag redan n?mnde fick jag bara bekr?ftelsemail, de svarade inte p? mina mejl. Efter att jag fortsatt kommunikation med support via chatt, som agenten skrev till mig, informerade han relevant avdelning men jag fick ingen information fr?n dem. Nu ?r chatten inte tillg?nglig l?ngre och jag tappade all kommunikation som jag hade.
Har du bett casinot att tillhandah?lla ett betalningskvitto som bekr?ftar att vinsterna har betalats ut?
Ja, jag beg?rde det fr?n agenten via chatt. ?terigen lovade han att det skulle informera relevant avdelning men jag har fortfarande inte f?tt n?got dokument.
Har du gjort n?gra framg?ngsrika uttag fr?n detta casino tidigare?
Det var mitt f?rsta uttag.
Dear Veronika,
Please find replies to your questions below:
Which cryptocurrency wallet did you use for the withdrawal?
I used Binance wallet Tether ERC20.
Apart from the confirmation email about the successful withdrawal on 21.02.2025, have you received any other communication from the casino?
As I already mentioned I got only confirmation email, they didn't reply to my emails. After I continued communication with support via chat, as the agent wrote to me he informed relevant department but I didn't get any information from them. Now the chat is not available anymore and I lost all communication that I had.
Have you requested the casino to provide a payment receipt confirming that the winnings were successfully paid out?
Yes, I requested it from the agent via chat. Again he promised that will inform relevant department but I still didn't get any document.
?
Have you made any successful withdrawals from this casino before?
It was my first withdrawal.
Automatiskt ?versatt:
