K?ra [email protected] ,
Tack f?r att du kontaktar oss. Jag vill uppriktigt be om urs?kt f?r f?rseningen i v?rt svar och f?r eventuella besv?r som detta kan ha orsakat. Jag f?rst?r att ditt ursprungliga meddelande skickades f?r flera m?nader sedan och att du f?rtj?nade ett mycket snabbare erk?nnande av de problem du har st?tt p?.
Sedan din f?rsta korrespondens har Jackpot Hunter genomg?tt betydande f?r?ndringar inklusive ny ledning. Som en del av v?rt engagemang f?r utm?rkt service och transparens, str?cker vi oss ut f?r att s?kerst?lla att alla tidigare problem ?tg?rdas snabbt och effektivt.
Vi kan se fr?n ditt konto att ingen ins?ttning godk?ndes av Jackpot Hunter vid den tiden. Som ett granskningssp?r gjordes f?rs?k med samma ins?ttningsbelopp 9 g?nger under 19-28 juni 2023 via 2 betalningsmetoder; Directa24 och sedan Apco. Detta tyder enligt v?r erfarenhet p? flera misslyckade f?rs?k som du f?rs?kte igen f?r att du inte lyckades s?tta in. Om du tror att dina pengar har konfiskerats rekommenderar vi starkt att du kontaktar Directa24 och sedan Apco eftersom de ?r ansvariga f?r att behandla din ins?ttning.
Eftersom vi inte l?ngre st?der Fiats betalningsmetoder ser det ut som att ditt konto st?ngdes under webbplatsmigreringen.
Kan du bekr?fta om problemet du rapporterade fortfarande ?r ol?st? Om s? ?r fallet f?rs?krar jag dig att vi ?r beredda att vidta n?dv?ndiga ?tg?rder f?r att r?tta till detta till din bel?tenhet
V?nliga H?lsningar
Jackpot Hunter Support Team
Dear [email protected],
Thank you for reaching out to us. I want to sincerely apologize for the delay in our response and for any inconvenience this might have caused. I understand that your original message was sent several months ago, and you deserved a much quicker acknowledgement of the issues you've faced.
Since your initial correspondence, Jackpot Hunter has undergone significant changes including new management. As part of our commitment to service excellence and transparency, we are reaching out to ensure that all past concerns are addressed promptly and effectively.
We can see from your account that no deposit was successfully accepted by Jackpot Hunter at the time. By way of an audit trail, the same deposit amount was attempted 9 times during 19th-28th June 2023 via 2 payment methods; Directa24 and then Apco. This suggests in our experience multiple failed attempts you were retrying for not successfully depositing. If you do believe your funds have been confiscated we strongly recommend contacting Directa24 and then Apco as they are liable for processing your deposit.
As we no longer support Fiat payment methods it looks like your account was closed during the site migration.
Could you please confirm if the issue you reported is still unresolved? If so, I assure you that we are prepared to take the necessary steps to rectify this matter to your satisfaction
Kind Regards
Jackpot Hunter Support Team
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