$50 ins?ttning. 450% bonus. Slutf?rde $8000 playthrough. ?ver $250 togs bort fr?n mitt saldo medan jag spelade. Saldot gick fr?n ?ver $700 ner till $498. Jag antog att det var "bonus?terbetalningen" ($250 eller s?.) och att resten var min eftersom $500 skulle vara min maximala utbetalning. L?gg in w/d-f?rfr?gan f?r $498,98.
Casino forts?tter sedan med att ge mig en sv?r tid om mina dokument f?r n?sta och en halv vecka ?ven om jag redan hade skickat dem alla mina dokument fem olika g?nger.
?ntligen f?r jag ett e-postmeddelande om att $498,98 kommer att "b?rjas bearbetas" och att det kommer att dras av en avgift p? $30.
Det g?r ungef?r en och en halv vecka och jag h?r inget fr?n dem s? jag kontaktar dem och f?r reda p? att mitt uttag bara kommer att kosta $274 - $30.
Efter mycket fram och tillbaka har jag fortfarande inte ens f?tt $274...eller...244$. livechatt s?ger mig hela tiden att det finns n?gon form av fel i systemet som orsakar f?rseningen som jag vet ?r en l?gn eftersom det ?r samma urs?kt f?r alla andras klagom?l.
Jag ?r s?ker p? att det finns mer att ber?tta. Vad du ?n beh?ver veta ?r det bara att fr?ga.
$50 deposit. 450% bonus. Completed $8000 playthrough. Over $250 was removed from my balance while in play. Balance went from over $700 down to $498. I assumed that that was the"bonus payback" ($250 or so.)and that the rest was mine as $500 was going to be my max cash out. Put in w/d request for $498.98.
Casino then proceeds to give me a hard time about my documents for the next week and a half even though I had already sent them all of my documents five different times.
Finally I get an email stating the $498.98 will be "starting to process" and that there will be a $30 fee subtracted.
About a week and a half goes by I hear no word from them so I contact them and find out my withdrawal is only going to be $274 - $30.
After a lot of back and forth I still haven't even received the $274..or...$244. live chat keeps telling me that there is some sort of glitch in the system that is causing the delay which I know for a fact is a lie because it is the same excuse on everybody else's complaint.
I'm sure there is more to tell. Whatever else you need to know just ask.
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