H?lsningar alla,
N?r vi granskade kontot fanns det bara en beg?ran om uttag p? $500, de extra pengarna hade ?terinsatts p? spelarkontot p? grund av bristande godk?nd utbetalningsmetod. Vi granskade den tillg?ngliga informationen, godk?nde kontot f?r Bitcoin-uttag och fick sedan 500 $ godk?nda och betalade kort d?refter. Det var sedan en process d?r spelaren avbr?t, spelade och beg?rde olika uttag som slutade med tv? senaste uttagsf?rfr?gningar p? $250 respektive $300 som fortfarande ligger inom tidsramen enligt casinots villkor. Vi har skickat f?rfr?gningarna till v?r godk?nnandeavdelning f?r prioriterad granskning och kommer att se vad som kan g?ras f?r att flytta detta p? dina v?gnar Gingermissing.
Underst?djande dokumentation har vidarebefordrats till www.kpvfaw.com-teamet f?r granskning.
Med v?nliga h?lsningar,
Lucky Legends
Greetings all,
At the time we had reviewed the account there was only one withdrawal request for $500, the additional funds had been re-deposited into the player account due to lack of approved payout method. We reviewed the available information, had the account approved for Bitcoin withdrawal, then got the $500 approved and paid shortly thereafter. There was then a process of the player cancelling, playing, and requesting various withdrawals ending with two recent withdrawal requests for $250 and $300 respectively which are still within timeframe per the terms and conditions of the casino. We have sent the requests to our approvals department for priority review and will see what can be done to move this along on your behalf Gingermissing.
Supporting documentation has been forwarded to the www.kpvfaw.com team for review.
Best wishes,
Lucky Legends
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