Okej, jag ?r tillbaka efter en l?ngre tid med heta nyheter. Jag tror dock att det inte ?r s? varmt eftersom du f?rmodligen redan var informerad om uppdateringen, simonkahkipuro.
Detta ?r kasinots uttalande:
" Vi ber om urs?kt f?r eventuella besv?r som orsakats ang?ende de ol?sta pengarna p? ditt konto. N?r vi granskade ditt ?rende ser vi att registreringen inte slutf?rdes, men pengarna slutade hos oss och d?rf?r v?ntade vi p? bekr?ftelse innan vi fortsatte.
Vi ?r glada att kunna informera dig om att din ?terbetalning behandlades framg?ngsrikt den 26 januari. Vi beklagar djupt alla f?rseningar eller frustration som detta kan ha orsakat.
T?nk p? att varje spelares tillfredsst?llelse ?r av st?rsta vikt f?r oss. Vi v?rdes?tter ditt beskydd och vill ut?ka v?r hj?lp ytterligare. Vi h?lsar dig varmt v?lkommen tillbaka till v?rt casino och hoppas att se dig njuta av v?ra spel.
Om du har ytterligare fr?gor eller beh?ver hj?lp, tveka inte att kontakta v?r kundsupport. Vi ?r h?r f?r att s?kerst?lla att din spelupplevelse hos oss ?r inget mindre ?n exceptionell.
Tack f?r din f?rst?else och ditt t?lamod. "
Kan du bekr?fta ovanst?ende och att ditt problem har l?sts?
Om s? ?r fallet, kan jag betrakta ?rendet som l?st och avsluta det d?refter, eller finns det n?got annat jag kan hj?lpa dig med?
Ser fram emot att h?ra fr?n dig.
Alright, I am back after a longer time with hot news. However, I think it is not so hot because you were likely already informed about the update, simonkahkipuro.
This is the casino's statement:
"We extend our sincerest apologies for any inconvenience caused regarding the unresolved funds in your account. Upon reviewing your case, we see the registration wasn't completed, however, the funds ended with us hence, we awaited confirmation before proceeding.
We are pleased to inform you that your refund was successfully processed on January 26th. We deeply regret any delay or frustration this may have caused.
Please know that every player's satisfaction is of paramount importance to us. We value your patronage and would like to extend our assistance further. We warmly welcome you back to our casino and hope to see you enjoying our games.
Should you have any further concerns or require assistance, please don't hesitate to reach out to our Customer Support. We are here to ensure your gaming experience with us is nothing short of exceptional.
Thank you for your understanding and patience."
Can you please confirm the above-stated, and that your issue has been successfully resolved?
If so, can I consider the matter resolved and close it accordingly, or is there anything else I could help you with?
Looking forward to hearing from you.
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