Hej Nick,
Tack f?r att du bekr?ftade mitt klagom?l. Gees, det verkar verkligen som att du omedelbart har st?llt dig p? Neospin on the Matter. Mitt konto ?r helt verifierat kompis, s? jag ?r inte s?ker p? varf?r du tror att det tar n?gra dagar att ?verf?ra mina vinster, eller till och med ett par veckor. Jag spelar p? flera olika casinon, och jag kommer att notera: "Att de flesta av dem ?verf?r mina vinster inom 12 timmar". Det har varit ett par tillf?llen det har g?tt tv? arbetsdagar, men aldrig p? veckan. Det finns ingen som helst anledning f?r denna uppeh?ll, f?rdr?jningstaktiken, f?r att antingen spara pengar eller helt enkelt hoppas att jag skulle avbryta uttagen och forts?tta spela bara f?r att f?rlora allt. N?r de l?ser recensionerna p? olika sajter precis s? h?r, har de gjort det i n?gra ?r, och det ?r med st?rsta sannolikhet fr?n den allra f?rsta m?naden de ?ppnade casinot. Hollycorn har en anst?ndig summa pengar som genereras varje m?nad, och oavsett om alla casinon ?r frist?ende s? borde det verkligen kunna t?cka mitt uttag. Uttag tar inte veckor kompis, jag har att g?ra med kasinon och banker av en m?ngd olika anledningar varje dag... Det ?r bara Neospin som inte bara bryter mot deras spellicensf?rpliktelser, utan de bryter ocks? mot sina egna villkor och villkor... Men jag tror att du redan vet det, inte du min v?n. S? med Neospins ?gare som driver en hel del kasinon ?r detta deras ?verl?gset s?msta, och betalningsprocesserna ?r alla desamma, men f?retagen som skapar plattformarna ?r olika, som SoftGamings, swisssoft, BetConstruct bara f?r att g?ra min po?ng.
S? ?ven om jag m?ste sitta h?rt och "ha t?lamod" och l?ta detta casino spela spel med alla dess spelare, ist?llet f?r att vara r?ttvis och transparent, m?ste jag ocks? st? ut med de st?ndiga l?gnerna, som inte f?rklarar en enda anledning till en s?dan f?rsening. F?r Nick, det finns ingen f?rdr?jning, de g?r det h?r med flit, och det ?r helt enkelt inte tillr?ckligt bra.
Tack f?r att du fick mig att v?nta i ytterligare 7 dagar och till?ta Neospin friheten att forts?tta detta nonsens att v?gra betala ut ett stort antal av sina spelare.
?h en sak till, din uppskattning av en oms?ttning p? 5 miljoner USD skulle knappast ha en enorm eftersl?pning av f?rfr?gningar om att ta ut v?ra pengar. Jag spelar p? ett kasino som har en oms?ttning p? 1 miljard dollar och f?r betalt p? 12 timmar utan att missa n?got.
Ledsen att jag st?ter p? s? h?r Nick, men att till?ta det h?r att forts?tta ?r absolut galenskap, men det ?r vad du verkar hj?lpa dem med.
Ta hand om dig kompis
Paul
Hi Nick,
Thank you for you acknowledgment of my complaint. Gees, it really seems you have instantly sided with Neospin on the Matter. My Account is fully Verified mate, so im not sure why you think it takes a few days to transfer my winnings, or even a couple of weeks. I play on several different casinos, and I will note: "That most of them transfer my winnings within 12hours". There has been a couple of occasions it's been two working days, but never on the wknd. There is no reason at all for this hold up, Delay tactic, to either preserve cash, or simply to hope I would cancel the withdrawals and keep playing only to lose it all. Reading the reviews on different sites just like this, they have done it for a few years, and it's most likely from the very first month they opened the casino. Hollycorn have a decent amount of money being generated each month, and regardless of all casinos being stand alone, it should certainly be able to cover my withdrawal. Withdrawals do not take weeks mate, I deal with casinos and banks for a variety of reasons every single day... It's only Neospin thats not only breaching their gaming license obligations, but they also breach their own terms and conditions.... But I think you know that already, dont you my friend. So with the Owner of Neospin running quite a few casinos, this is their worst one by far, and the payment processes are all the same, but the companies that create the platforms are different, Like SoftGamings, swisssoft, BetConstruct just to make my point.
So while I have to sit tight and, " Be Patient" allowing this casino to play games with all of its players, instead of being fair, and transparent, I will also have to put up with the constant lies, that do not explain a single reason for such a delay. Because Nick, there is no delay, they are doing this on purpose, and its simply not good enough.
Thank you for making me wait a further 7 days and allowing Neospin the freedom, to continue this nonsense of refusing to payout a large number of its players..
Oh one more thing, Your estimate of a $5m turnover, would hardly have a huge backlog of requests to withdrawal our money. I play on a casino that has a turnover of $1b, and get paid in 12 hours with out missing a beat.
Sorry to come across like this Nick, but allowing this to continue is absolute madness, but thats what you seem to help them with.
Take care mate
Paul
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