Efter att ha f?tt ett lojalitetsfritt spel under mitt senaste snurr p? en 50 Cent SATSATS i Cash Bandits 3, fick jag en vinst p? $523. Genomspelningskravet kom fr?n b?rjan fr?n spelet Eternal Love, d?r jag bara hade vunnit runt en dollar. S? min genomspelning var bara $120 eller $130. F?r att kunna ta ut maximalt $50 ?kade jag min INsats till $6,25, men den minskade inte tillr?ckligt snabbt, s? jag h?jde den till $12. Jag ville vara f?rsiktig, eftersom vissa kasinon kr?ver att du tar ut dina initiala bonusvinster. S? jag stannade vid $60, och visste att jag bara skulle f? $50 i b?da fallen. Jag beg?rde en utbetalning och fick ett e-postmeddelande fr?n chefen, Allie, om att jag br?t mot deras policy och regler, och mitt uttag nekades. De h?vdade att det berodde p? att jag satsade ?ver $10.
Jag f?rs?kte resonera med Allie och visade dokumentation av min jackpottvinst p? $523 fr?n en 50 Cent-satsning, men hon insisterade p? min ?vertr?delse p? grund av $12-insatserna. Jag p?pekade att deras villkor var vaga och att de lagt till ytterligare $10-chip till mitt konto, vilket stred mot deras egna regler. Hon v?grade alla mina alternativ och var villig att f?rlora mig som kund p? grund av detta problem. Det ?r frustrerande eftersom min satsning p? $12 inte p?verkade resultatet, och det var redan efter att jag hade slutf?rt min garanterade genomspelning. Deras kasinoregler ang?ende vadslagning ?ver $10 ?r oklara, och det ?r inte meningsfullt att till?ta spel ?ver den gr?nsen om det strider mot deras regler. Jag ?verv?ger att eskalera den h?r fr?gan till h?gre myndigheter.
After receiving a loyalty free play during my last spin on a 50 Cent BET in Cash Bandits 3, I hit a win of $523. The playthrough requirement was initially from the game Eternal Love, where I had only won around a dollar. So, my playthrough was only $120 or $130. To be able to cash out the maximum of $50, I increased my BET to $6.25, but it wasn't decreasing fast enough, so I raised it to $12. I wanted to be cautious, as some casinos require you to cash out with your initial bonus winnings. So, I stopped at $60, knowing I would only get $50 either way. I requested a cashout and received an email from the manager, Allie, stating that I violated their policy and rules, and my withdrawal was denied. They claimed it was because I bet over $10.
I tried to reason with Allie, showing documentation of my $523 jackpot win from a 50 Cent bet, but she insisted on my violation due to the $12 bets. I pointed out that their terms and conditions were vague and that they added another $10 chip to my account, which contradicted their own rules. She refused all my options and was willing to lose me as a customer over this issue. It's frustrating because my $12 bet didn't affect the outcome, and it was already after I had completed my guaranteed playthrough. Their casino rules regarding betting over $10 are unclear, and it doesn't make sense to allow bets above that limit if it's against their rules. I'm considering escalating this issue to higher authorities.
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