K?ra LUBINE,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om ditt uttagsproblem.
Till?t mig att st?lla n?gra fr?gor till dig s? att jag b?ttre kan f?rst? situationen.
- Kan du meddela om ditt konto har verifierats helt?
- Har du f?tt tips om varf?r du inte kan ta ut dina vinster? ?r det ett internt casinosystemproblem, eller ?r det bara relaterat till ditt konto?
- Har du beg?rt n?gra efterf?ljande uttag av dina vinster? Med vilket resultat?
- Skulle du kunna dela din kommunikation med casinosupporten? Skicka e-postmeddelanden eller chattranskriptioner till min e-post p? [email protected] , eller l?gg upp sk?rmdumpar h?r
Ser fram emot att h?ra fr?n dig.
V?nliga h?lsningar,
Tomas
Var medveten om: Hos www.kpvfaw.com ber vi aldrig om ditt l?senord f?r ditt kasinokonto. ?ven om vi kan beg?ra information, s?ker vi aldrig tillg?ng till ditt konto. V?nligen avst? fr?n att dela ditt l?senord med n?gon tredje part. Vi kommunicerar i f?rsta hand genom officiella tr?dar, ibland via e-post f?r efterfr?gade st?djande bevis eller relevant kommunikation.
Dear LUBINE,
Thank you very much for submitting your complaint. I’m sorry to hear about your withdrawal problem.
Please allow me to ask you a few questions, so I can better understand the situation.
- Could you please advise if your account has been fully verified?
- Have you been advised why you can’t withdraw your winnings? Is it an internal casino system issue, or it’s related to your account only?
- Have you requested any subsequent withdrawals of your winnings? With what result?
- Could you please share your communication with casino support? Send emails or chat transcripts to my email at [email protected], or post screenshots here
Looking forward to hearing from you.
Best regards,
Tomas
Please be aware: At www.kpvfaw.com, we never ask for your casino account password. While we may request information, we never seek access to your account. Please refrain from sharing your password with any third party. We primarily communicate through official threads, occasionally via email for requested supporting evidence or relevant communication.
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