Tack f?r ditt meddelande.
Observera att casinot verkar under sina egna regler och f?rordningar, vilka best?ms av dess licensmyndighet, oavsett spelarens bos?ttningsland.
Dessutom ?r anv?ndningen av VPN-tj?nster vanligtvis begr?nsad p? de flesta onlinekasinon, s? detta ?r inte en ovanlig policy.
Vi kommer att kontakta casinot f?r att beg?ra bevis p? inloggningsaktivitet f?r att avg?ra om n?gon otill?ten programvara kan ha anv?nts.
Jag vidarebefordrar nu ditt klagom?l till min kollega Kubo ( [email protected] ), som kommer att ta ?ver och hj?lpa dig vidare fr?n och med nu.
?nskar dig lycka till med att l?sa det.
H?lsningar,
Nick
Thank you for your message.
Please note that the casino operates under its own rules and regulations, which are determined by its licensing authority, regardless of the country of residence of the player.
Additionally, the use of VPNs is commonly restricted across most online casinos, so this is not an unusual policy.
We will reach out to the casino to request evidence of login activity in order to determine whether any prohibited software may have been used.
I am now forwarding your complaint to my colleague Kubo ([email protected]), who will be taking over and assisting you further from this point on.
Wish you best luck resolving it.
Regards,
Nick
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