I made a deposit and the money was never credited to my account. It's nowhere to be found. They took my money, it's a scam! It was my first deposit and they've stolen my money.

?κανα κατ?θεση και τα λεφτ? δεν τα β?λανε μ?σα στον λογαριασμ? δεν υπ?ρχουν πουθεν? μου π?ρανε τα λεφτ? μου απατε?νεσ πρ?τη κατ?θεση απατωνεσ κελφτεσ μου κλ?ψανε τα λεφτ?

Dear Tsaka,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem.

I would like to warn you, that if your deposit has never been credited to your casino account, the only thing you can do is to contact your payment provider. They need to investigate, but bear in mind, that it’s a lengthy process which takes approximately one month. In these cases, casino has its hands tied. Meanwhile, I would strongly recommend not to deposit any more funds until the issue is sorted.

If the money got lost during the transaction, it’s going to take some time before it’ll be credited to your casino account.

I hope we will be able to help you to resolve this issue. Thank you in advance for your reply.

Best regards,

Nick

I want my money, it's unimaginable what's happening with casino fraud, I want my money. Shut down if it's these companies, they're scammers.

Θ?λω τα λεφτ? μου ε?ναι αδιαν?ητη αυτ? που συμβα?νει με καζ?νο απ?τη θ?λω τα λεφτ? μου.κλειστε αν ε?ναι αυτ?? τησ εταιρε?ε? ε?ναι απατωνεσ.

This company has 100 complaints and you have it rated high what is this stuff close this page it's a scam.

Αυτ? η εταιρε?α ?χει 100 καταγγελ?ε? και την ?χετε σε βαθμολογ?α υψηλ? τι ε?ναι αυτ? τα πρ?γματα κλε?στε την σελ?δα αυτ? ε?ναι απατωνεσ.

Dear Tsaka,

Did you contact your payment provider? Did you forward the payment confirmation to the casino? What did the casino respond to you when you contacted them?

Dear Tsaka,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.