Hej,
Jag hade vunnit €2200 i kasinot, sedan ville jag betala ut vinsterna. Eftersom jag hade flyttat till en ny gata (samma bostadsort) uppgav jag att jag flyttat dit f?r att det inte skulle bli n?gra problem med utbetalningen.
Sedan h?nde ingenting alls och jag fick inget svar fr?n supporten.
M?ndagen den 5 augusti 2024 fick jag ett meddelande med de nya n?dv?ndiga dokumenten. Jag skickade omedelbart alla n?dv?ndiga dokument n?gra minuter senare.
Dessa avvisades om och om igen varje dag med nya sk?l, som jag alltid tog bort och skickade de nya, f?rb?ttrade dokumenten n?gra minuter senare.
Det kan inte forts?tta s? h?r, jag har en k?nsla av att de inte vill betala mig n?got och bara vill stoppa mig.
Chattsupporten ger mig bara f?rdiga svar och kan inte hj?lpa.
B?sta h?lsningar
Robin
Hello,
I had won €2200 in the casino, then I wanted to pay out the winnings. Since I had moved to a new street (same place of residence), I stated that I had moved there so that there would be no problems with the payout.
Then nothing happened at all and I didn't get an answer from support.
On Monday, August 5th, 2024, I received a message with the new required documents. I immediately sent all the required documents a few minutes later.
These were rejected again and again every day with new reasons, which I always eliminated and sent the new, improved documents a few minutes later.
It can't go on like this, I have the feeling that they don't want to pay me anything and just want to stall me.
The chat support only gives me ready-made answers and cannot help.
Best regards
Robin
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