Jag registrerade mig p? Starda casino med avsikten att spela n?gra seri?sa pengar (￡1000+).
Jag accepterade en liten bonus utan ins?ttning. 50 gratissnurr till testsidan. V?l medveten om bonus?vertr?delser d? ett annat casino stal ?ver 600 EURO fr?n mig f?r f?rmodade maxinsats?vertr?delser.
Jag f?ljde ALLA regler. Mina 50 snurr gav mig 8,83 EUR. Det fanns ett satsningskrav p? 45x. Jag avslutade det med sm? satsningar p? 0,2 och 0,3 eur. Den totala vinsten under vadslagning var ?ver 150 EUR, men kasinot satte ett tak p? 10 g?nger vinsten (88,3 EUR).
Jag var verkligen sugen p? att s?tta in en stor summa eftersom jag gillade casinot mycket (de hade Funky Time och m?nga nya spel). Det var d? problemet b?rjade.
Mitt uttag p? 20 EUR nekades. Jag h?nvisades till bonusvillkor 10.6. Chat uppgav : "Ledningen f?rbeh?ller sig r?tten att beg?ra en ins?ttning motsvarande det du vill ta ut, och satsa det 3x innan uttaget accepteras."
F?rvirrad tittade jag p? 10,6. BROTT?!
"10.6.
Ansvar f?r bonusmissbruk
Innan du satsar en bonus utan ins?ttning m?ste personuppgifterna fyllas i i profilen. Om profilen fylls i efter att ha mottagit en bonus utan ins?ttning, kommer bonusen och alla relaterade vinster att ogiltigf?rklaras. Om du har en aktiv bonus och f?r gratissnurr och andra bonusar i n?got spel m?ste du oms?tta dem innan du byter till ett annat spel . Om du satsar p? bonuspengar i n?got annat spel n?r det finns oanv?nda gratissnurr eller andra ofullbordade bonusspel, ska dessa ?tg?rder anses vara ett avsiktligt brott mot kasinoreglerna. Om kasinot identifierar s?dana ?vertr?delser, f?rbeh?ller det sig r?tten att v?gra alla utbetalningar och/eller konfiskera alla vinster som erh?llits med hj?lp av ovann?mnda strategier. Om du skapar dubbletter av konton, avsiktligt tillhandah?ller falsk information n?r du registrerar dig eller felaktig information under kontoverifieringen, bonusarna du har tagit emot och alla relaterade vinster ska ogiltigf?rklaras.
Om en kumulativ bonus utan ins?ttning tas emot men vi misst?nker bedr?glig aktivitet, f?rbeh?ller vi oss r?tten att be dig att g?ra en ins?ttning som motsvarar de omsatta bonusmedlen p? ditt konto n?r uttagsbeg?ran skickas (inte mindre ?n 10 €, och be att oms?tta ins?ttningen tre g?nger.
Vi f?rbeh?ller oss r?tten att ?ndra, ?ndra eller ?ndra bonusvillkoren n?r som helst. Spelare b?r regelbundet kontrollera villkoren f?r uppdateringar."
Jag fr?gade Chat-agenten f?r att klarg?ra om n?gra ?vertr?delser hade gjorts. Chat v?grade f?rklara. De sa att ledningen hade best?mt att f?r alla uttag jag g?r m?ste jag f?rst s?tta in samma belopp och satsa 3x.
?nnu mer f?rvirrad bad jag att f? detta skriftligt eftersom det inte var en del av bonusvillkoren.
Chattagenten sa att man inte skulle st?lla fler fr?gor, att detta var ledningens beslut.
Jag fr?gade dem sedan, g?ller den regeln f?r ALLA UTTAGNINGAR? Chattagenten avslutade chatten och sa: "Detta ?r standard Curacao-licens... F?r att kunna ta ut pengar m?ste du vinna tillbaka din ins?ttning".
VAD?? Jag har aldrig h?rt talas om en s?dan regel.
Jag k?nner mig lurad h?r f?r en s? liten summa. Jag sa till dem att det var tr?kigt att se s?dana bedr?gerier i ?ppet dagsljus eftersom jag skulle satsa 1000 pund h?r i morgon, men efter det h?r skitsnacket h?ller jag mig l?ngt borta fr?n Starda.
H?LL DIG BORTA.
I signed up to Starda casino with the intention of playing some serious money (￡1000+).
I accepted a small no deposit bonus. 50 free spins to test site. Well aware of bonus violations as another casino stole over 600 EURO from me for supposed max bet violations.
I followed ALL rules. My 50 spins made me 8.83 EUR. There was a 45x wager requirement. I completed it with tiny bets of 0.2 and 0.3 eur. The total winning during wagering was over 150 EUR, but the casino capped it at 10x the win (88.3 EUR).
I was really keen on depositing a large amount as I liked the casino a lot (they had Funky Time and a lot of new games). It is then that the problem started.
My withdrawal of 20 EUR was denied. I was referred to bonus terms 10.6. Chat stated: "Management reserves the right to request a deposit of equal amount to what you want to withdraw, and wager that 3x before withdrawal accepted."
Confused, I looked at 10.6. VIOLATIONS?!
"10.6.
Liability for bonus abuse
Before wagering a no deposit bonus, the personal data must be filled out in the profile. If the profile is filled out after receiving a no deposit bonus, the bonus and all related winnings shall be void.If you have an active bonus and obtain free spins and other bonuses in any game, you have to wager them before switching to another game. If you place bonus money bets in any other game when there are unused free spins or other uncompleted bonus games, these actions shall be considered a deliberate violation of the Casino rules. If the Casino identifies such violations, it reserves the right to refuse any payouts and/or confiscate all winnings obtained using the aforementioned strategies.If you create duplicate accounts, intentionally provide false information upon signing up or inaccurate data during account verification, the bonuses you have received and all related winnings shall be void.
If a no deposit cumulative bonus is received but we suspect fraudulent activity, we reserve the right to ask you to make a deposit equal to the wagered bonus funds in your account at the time the withdrawal request is submitted (not less than 10 €, and ask to wager the deposit three times.
We reserve the right to change, alter, or amend the bonus terms and conditions at any time. Players should regularly check the Terms and Conditions for any updates."
I asked Chat agent, to clarify if any violations had been made. Chat refused to explain. They said management had decided that for any withdrawal I make, I need to first deposit the equal amount and wager 3x.
Even more confused, I asked to have this put in writing as that was not part of bonus terms.
Chat agent said not to ask more questions, that this was management's decision.
I then asked them, is that rule applying for ALL WITHDRAWALS? Chat agent ended chat saying: "This is standard Curacao license.... In order to withdraw funds, you need to win back your deposit".
WHAT?? I have never heard of such a rule.
I feel cheated here for such a small amount. I told them it was sad to see such fraud in open daylight as I was going to wager ￡1000 here tomorrow, but after this bullshit I am staying far away from Starda.
STAY AWAY.
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