The player from Kazakhstan had faced an issue with fund withdrawal since December 10th and had not received responses from the casino. The player reported that he had submitted all necessary documents for verification, but the casino had not reviewed them, processed the withdrawal or responded to his inquiries. We had attempted to contact the casino to address the player's complaint but received no response. As a result, we marked the complaint as 'unresolved', which negatively affected the casino's rating. Unfortunately, the casino was unlicensed, so we couldn't recommend the player to contact any Gaming Authority.
Spelaren fr?n Kazakstan hade haft problem med uttag av pengar sedan den 10 december och hade inte f?tt svar fr?n kasinot. Spelaren rapporterade att han hade l?mnat in alla n?dv?ndiga dokument f?r verifiering, men kasinot hade inte granskat dem, behandlat uttaget eller svarat p? hans f?rfr?gningar. Vi hade f?rs?kt kontakta kasinot f?r att ta itu med spelarens klagom?l men fick inget svar. Som ett resultat markerade vi klagom?let som "ol?st", vilket p?verkade kasinots betyg negativt. Tyv?rr var casinot olicensierat, s? vi kunde inte rekommendera spelaren att kontakta n?gon spelmyndighet.
Automatiskt ?versatt:
