K?ra Justo1234,
Tack f?r att du skickade in ditt klagom?l. Jag ?r ledsen att h?ra om din negativa upplevelse. Tyv?rr finns det inget vi kan g?ra f?r dig under dessa omst?ndigheter eftersom du har spelat alla dina vinster. Jag f?rst?r att den h?r situationen aldrig skulle h?nda om alla dina handlingar accepterades och ditt f?rs?k att dra sig tillbaka skulle lyckas, men vi kan bara hj?lpa dig om du hade lite balans kvar.
Jag rekommenderar att du delar din erfarenhet i v?rt forum http://www.kpvfaw.com/forum , d?r det kommer att vara tillg?ngligt och synligt f?r fler av v?ra bes?kare.
L?t mig veta, om det finns n?got, kan jag g?ra f?r dig i det h?r fallet, annars tvingas jag avvisa ditt klagom?l. Tack f?r att du f?rst?r.
V?nliga h?lsningar,
Kristina
Dear Justo1234,
Thank you for submitting your complaint. I’m sorry to hear about your negative experience. Unfortunately, there is nothing we can do for you under these circumstances because you’ve played all of your winnings. I understand that this situation would never happen if your documents were all accepted and your attempt to withdraw would be successful, however, we could help you only if you had some balance left.
I would recommend sharing your experience in our Forum http://www.kpvfaw.com/forum, where it will be accessible and visible for more of our visitors.
Please let me know, if there is anything, I could do for you regarding this case, otherwise, I will be forced to reject your complaint. Thank you for your understanding.
Best regards,
Kristina
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