K?ra Tomas,
Tack f?r att du kontaktar oss.
Vi vill informera dig om att kundens konto st?ngdes p? grund av misslyckad verifiering och vi har skickat bevisen till din e-post.
?tg?rderna vidtogs baserat p? f?ljande villkor:
9.1 Webbplatsen f?r endast anv?ndas f?r personliga underh?llnings?ndam?l. F?ljande aktiviteter ?r str?ngt f?rbjudna och kommer att betraktas som ett v?sentligt brott mot dessa allm?nna villkor:
- engagera sig i bedr?gliga aktiviteter, inklusive, utan begr?nsning, anv?ndning av kredit-/betalkort eller andra betalningsmetoder eller medel som inte tillh?r dig, fall d?r pengar ?terkallas/bestrids;
- samverkan med andra kunder eller tredje part. Detta inkluderar, utan begr?nsning, att spela i andras intresse, dela information, samarbeta eller koordinera med andra;
9.4 Om vi kommer fram till en rimlig misstanke om att du har engagerat dig i ett bedr?geri, n?gon olaglig eller ol?mplig aktivitet, eller p? annat s?tt har brutit mot villkoren, f?rbeh?ller vi oss r?tten att vidta valfritt antal av f?ljande ?tg?rder, efter v?rt eget och absoluta gottfinnande, med eller utan f?rvarning:
- ogiltigf?rklara alla erh?llna vinster, avbryta eventuella p?g?ende uttag och ?terbetala den senaste ins?ttningen som gjorts p? kontot;
D?rf?r drogs vinsterna, i enlighet med ovan n?mnda artikel, och den sista ins?ttningen returnerades tillbaka till kunden.
Meddela oss om du beh?ver mer information.
Med v?nliga h?lsningar,
Wazamba
Dear Tomas,
Thank you for reaching out to us.
We would like to inform you that the customer's account was closed due to failed verification and we have sent the evidence to your email.
The actions were taken based on the following terms and conditions:
9.1 The Website may only be used for personal entertainment purposes only. The following activities are strictly prohibited and will be considered a material breach of these General Terms and Conditions:
- engaging in any fraudulent activities, including, without limitation, using any credit/debit cards or other payment methods or funds not belonging to you, cases were funds are recalled/disputed;
- colluding with other customers or third parties. This includes, without limitation, playing in the interest of others, sharing information, cooperating or coordinating with others;
9.4 Should we arrive at a reasonable suspicion that you have engaged in a fraud, any illegal or improper activity, or have otherwise breached the Terms, we reserve the right to take any number of the following action, at our sole and absolute discretion, with or without notice:
- void any winnings obtained, cancel any pending withdrawals and refund the last deposit made into the account;
Therefore, pursuant to the aforementioned article, the winnings were deducted and the last deposit was returned back to the customer.
Please let us know if you need more information.
Best Wishes,
Wazamba
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