Hyv? dhavalvasava1111,
Paljon kiitoksia valituksen l?hett?misest?. Ik?v? kuulla negatiivisesta kokemuksestasi 1win Casinolla.
Sallikaa minun esitt?? sinulle muutama kysymys, jotta ymm?rr?n tilanteen paremmin.
Tarkistin l?hett?m?si pelihistorian ja n?ytti silt?, ett? veto hyl?ttiin ja summa palautettiin.
- Voisitteko kertoa, otitko yhteytt? kasinoon asiassa?
- Oletko saanut vastausta?
Toivon, ett? voimme auttaa sinua ratkaisemaan t?m?n ongelman mahdollisimman pian. Kiitos jo etuk?teen vastauksestasi.
Parhain terveisin,
Tomas
Dear dhavalvasava1111,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I checked the game history you submitted and it seemed the bet was rejected, and the amount was returned.
- Could you please advise whether you contacted the casino regarding the issue?
- Have you received any response?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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