B?sta dhavalvasava1111,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om din negativa upplevelse med 1win Casino.
Till?t mig att st?lla n?gra fr?gor till dig s? att jag b?ttre kan f?rst? situationen.
Jag kollade spelhistoriken du skickade in och det verkade som om vadet avvisades och beloppet returnerades.
- Kan du ber?tta om du kontaktade casinot ang?ende problemet?
- Har du f?tt n?got svar?
Jag hoppas att vi kommer att kunna hj?lpa dig att l?sa problemet s? snart som m?jligt. Tack s? mycket p? f?rhand f?r ditt svar.
V?nliga h?lsningar,
Tomas
Dear dhavalvasava1111,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1win Casino.
Please allow me to ask you a few questions, so I can better understand the situation.
I checked the game history you submitted and it seemed the bet was rejected, and the amount was returned.
- Could you please advise whether you contacted the casino regarding the issue?
- Have you received any response?
I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
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